DirecTV
Sep 15, 2015, 8:36 am
#1
Original Poster
Join Date: Sep 2015
Posts: 1
DirecTV
I fly JetBlue 3 out of 4 weeks most months and have experienced non-working or poorly working TV's. I also find that the cleanliness and condition of the planes has deteriorated over the past year. JetBlue needs to get there former act together. Thank you
Sep 16, 2015, 1:11 am
#2
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,638
Hi! Welcome to FlyerTalk! If you haven't noticed, but we are an active frequent flier community here. If you have a complaint about an airline, it's best to send that complaint to the airline. We're all customers here. We can't really do anything for you other than offer you advice.
If you contact JetBlue and tell them which flight and which seat you were in, it will help them figure out which aircraft it was, so that they can get it fixed. Under the JetBlue Customer Bill of Rights, you will also receive a $15 voucher.
If you contact JetBlue and tell them which flight and which seat you were in, it will help them figure out which aircraft it was, so that they can get it fixed. Under the JetBlue Customer Bill of Rights, you will also receive a $15 voucher.
Sep 16, 2015, 6:25 am
#3
Join Date: Dec 2011
Location: BOS
Programs: B6, Amtrak, DL, AA, Marriott, Hilton
Posts: 274
Second this. I've always gotten a good response from them on these issues.
Just recently received $40 total for issues on an E190 flight. No XM radio ($15) and the knobs on the vent nozzles were busted off making them nearly impossible to open ($25). It really does pay to let them know about these things.
Just recently received $40 total for issues on an E190 flight. No XM radio ($15) and the knobs on the vent nozzles were busted off making them nearly impossible to open ($25). It really does pay to let them know about these things.