Originally Posted by RandomBaritone

Got it, so there's a second type of free change available to Mosaics that's more like what I can do as a UA Gold or above. (I hadn't connected paragraphs 1 and 2 in the earlier post.) Is literally any open seat available to Mosaics as long as the origin and destination match? Does it include Mint?

Where is this perk documented, separate from the standard waived change fees?

Originally Posted by kq747

@Miamijohn: Are you able to select them during booking without an extra charge or do you request them at the airport/boarding? I have read some mosaics have asked at the gate and are given EMS seats for free.

Originally Posted by JHewAtNEU

So you cant change from a Core seat to a Mint seat without upgrading.

Originally Posted by jetsetter

I really think the waived change and cancellation fee benefit is killer, and I'd like to here from you if you agree or disagree. I really don't understand why people don't value this benefit more. It literally saves me several thousand dollars of cold hard cash every year.

Let me give you some real world examples just from this summer, and just a few:
1. Today I changed my BOS to DCA flight 2-3 times at no charge. Having to pin down a specific time you will take one of these east coast hops is like saying you should have to pick in advance a specific time you will jump on the subway to go to work. Also the same day changes book in to any open Y seat, even if the flight is Y1E0K0B0, etc. etc. Conversely, on AA, even as an Exec Plat, E inventory has to be available in order to confirm the same day change,.

2. B6 recognizes DCA/IAD/BWI as co terminals or "sister city's," as they call it. So, sure, book a cheap 6:00am flight to BWI, and change it to 7:00pm to DCA, no questions asked, no problem, done on the first point of contact over the phone. I tried this with AA and they adamantly refused even at the airport.

3. I was booked to go to the WAS area next weekend. Now a family member and there friend want to go. So I cancelled my ticket, got credit back, and booked the 3 of us on one PNR. We'll all get benefits like no change/cancel fees, free checked bags, etc. Sometimes even if you get lucky all the pax in the PNR get the Mosaic free drinks even though that is not official policy. On AA as an exec plat in coach, the policy is one free drink and one food item. Quite often I want more than 1 drink, and also with the B6 card its 50% off food which is an awesome perk!

4. Similarly this fall I had a flight booked to DCA, and now my mom wanted to go. So I cancel my ticket, and book us all on the same PNR, and we all get the Mosaic benefits. I just would not have that flexibility on AA even as an Executive Platinum 100K flyer, unfortunately! They would try to nickel and dime me with change fees, and my plans always change.

I just can't understand why more people are not more esttatic about this prceless flexibility that these policies give you as a travler? I mean, are other peoples plans so rigid and never changing? Do you just not mind paying the airlines $200 for change fees?

Originally Posted by JHewAtNEU

I'm not 100% sure, but it seems that GAs are instructed to upgrade Mosaics if EMS seats are avilable. I've never had to pay for a seat and get one 100% of the time. I usually go up ~30m prior to boarding and ask if there are EMS seats available, show my current boarding pass, and boom - new boarding pass.

Originally Posted by Miamijohn

As a mosaic member i get free liquor,unlimited cancelations,choosing of any even more seat at no cost,having checked in luggage come out first at the carousel and not having to wait in long lines at tsa checkpoint.

Originally Posted by kq747

I didn't realise it was that common...will definitely ask on my trip in two weeks! Thanks!

Originally Posted by RandomBaritone

I was asking if a Mint customer could move to any open Mint seat as a same-day change, without paying a fare difference. I fly Mint BOS<>SFO fairly regularly, and it would be a great help to know I could SDC to any flight with an open seat. Those last-minute seats generally go for double what I paid for my ticket.

Originally Posted by jetsetter

I really think the waived change and cancellation fee benefit is killer, and I'd like to here from you if you agree or disagree. I really don't understand why people don't value this benefit more. It literally saves me several thousand dollars of cold hard cash every year.

Let me give you some real world examples just from this summer, and just a few:
1. Today I changed my BOS to DCA flight 2-3 times at no charge. Having to pin down a specific time you will take one of these east coast hops is like saying you should have to pick in advance a specific time you will jump on the subway to go to work. Also the same day changes book in to any open Y seat, even if the flight is Y1E0K0B0, etc. etc. Conversely, on AA, even as an Exec Plat, E inventory has to be available in order to confirm the same day change,.

2. B6 recognizes DCA/IAD/BWI as co terminals or "sister city's," as they call it. So, sure, book a cheap 6:00am flight to BWI, and change it to 7:00pm to DCA, no questions asked, no problem, done on the first point of contact over the phone. I tried this with AA and they adamantly refused even at the airport.

3. I was booked to go to the WAS area next weekend. Now a family member and there friend want to go. So I cancelled my ticket, got credit back, and booked the 3 of us on one PNR. We'll all get benefits like no change/cancel fees, free checked bags, etc. Sometimes even if you get lucky all the pax in the PNR get the Mosaic free drinks even though that is not official policy. On AA as an exec plat in coach, the policy is one free drink and one food item. Quite often I want more than 1 drink, and also with the B6 card its 50% off food which is an awesome perk!

4. Similarly this fall I had a flight booked to DCA, and now my mom wanted to go. So I cancel my ticket, and book us all on the same PNR, and we all get the Mosaic benefits. I just would not have that flexibility on AA even as an Executive Platinum 100K flyer, unfortunately! They would try to nickel and dime me with change fees, and my plans always change.

I just can't understand why more people are not more esttatic about this prceless flexibility that these policies give you as a travler? I mean, are other peoples plans so rigid and never changing? Do you just not mind paying the airlines $200 for change fees?

Originally Posted by RWPrincess

I think the gate upgrades are airport specific. I've never gotten one at JFK/LGA. Do tell us how you make out though.

Originally Posted by jetsetter

I really think the waived change and cancellation fee benefit is killer, and I'd like to here from you if you agree or disagree. I really don't understand why people don't value this benefit more. It literally saves me several thousand dollars of cold hard cash every year.

Let me give you some real world examples just from this summer, and just a few:
1. Today I changed my BOS to DCA flight 2-3 times at no charge. Having to pin down a specific time you will take one of these east coast hops is like saying you should have to pick in advance a specific time you will jump on the subway to go to work. Also the same day changes book in to any open Y seat, even if the flight is Y1E0K0B0, etc. etc. Conversely, on AA, even as an Exec Plat, E inventory has to be available in order to confirm the same day change,.

2. B6 recognizes DCA/IAD/BWI as co terminals or "sister city's," as they call it. So, sure, book a cheap 6:00am flight to BWI, and change it to 7:00pm to DCA, no questions asked, no problem, done on the first point of contact over the phone. I tried this with AA and they adamantly refused even at the airport.

3. I was booked to go to the WAS area next weekend. Now a family member and there friend want to go. So I cancelled my ticket, got credit back, and booked the 3 of us on one PNR. We'll all get benefits like no change/cancel fees, free checked bags, etc. Sometimes even if you get lucky all the pax in the PNR get the Mosaic free drinks even though that is not official policy. On AA as an exec plat in coach, the policy is one free drink and one food item. Quite often I want more than 1 drink, and also with the B6 card its 50% off food which is an awesome perk!

4. Similarly this fall I had a flight booked to DCA, and now my mom wanted to go. So I cancel my ticket, and book us all on the same PNR, and we all get the Mosaic benefits. I just would not have that flexibility on AA even as an Executive Platinum 100K flyer, unfortunately! They would try to nickel and dime me with change fees, and my plans always change.

I just can't understand why more people are not more esttatic about this prceless flexibility that these policies give you as a travler? I mean, are other peoples plans so rigid and never changing? Do you just not mind paying the airlines $200 for change fees?

Originally Posted by DL2SXM

To try and compare Mosaic to DL DM is quite hysterical. I mean, we are talking apples and oranges, minor league (being Mosaic) and the big leagues. I can go on and on how DL DM blows Mosaic out of the water but everyone knows that so no need to try and prove my point.

Originally Posted by RWPrincess

I booked a $55 each way flight to Chicago back in May. By the time I travelled, the flight back was over $200. When I realized my meeting was ending earlier than expected, I called Mosaic from Chicago the night before departure to ask what it would cost to move on to the earlier flight. They moved me for free. I had originally booked an EMS seat and they moved me into the exact same seat on the earlier flight.

Originally Posted by DL2SXM

Also, whenever I respectfully request DL to waive the change fee, they are very good at doing just that.