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Old Oct 23, 09, 12:05 pm   #1
 
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Question 24hour Courtesy Cancel with No Penalty if Booked with Orbitz?

Hello Everyone,

I know JetBlue requires instant purchase of tickets and no 24 hour penalty free cancellation.

I was wondering if anyone here has purchased through Orbitz and been able to cancel within the 24hours?

I called them and Orbitz said they had a 24hour courtesy cancel for JetBlue.

Just wanted to see if anyone has done this first hand.

Thanks!
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Old Oct 23, 09, 2:12 pm   #2
 
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That might be an orbitz policy, because I don't think jetBlue has a 24 no-fee cancellation policy. I think B6 might have an unpublished 4 hour no-fee cancellation though...
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Old Nov 4, 09, 3:09 pm   #3
 
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When purchasing a Orbitz Jetblue ticket I dont see the refund message (u can cancel up to 10pm next day). When booking other airlines I do...
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Old Nov 11, 09, 9:55 am   #4
 
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I was able to do a 24 hour Orbitz cancel, you just have to call Orbitz (it cannot be done online).
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Old Dec 17, 09, 7:55 am   #5
 
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Just purchased a B6 ticket yesterday morning but alas my schedule has changed. Understand there is not a 24-hour grace period, but is there no way I can get a full refund for my ticket? Perhaps some secret phrase or unpublished rule that can be used? Thanks.
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Old Dec 17, 09, 3:25 pm   #6
 
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There's only an unpublished 4-hour refund rule. However, if there's a schedule change, you could probably use that to get a refund. Otherwise, there's a $100 change fee :-/
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Old Jan 7, 11, 2:00 am   #7
 
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Deleted. Posted on wrong forum.
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Old Jan 27, 11, 3:40 pm   #8
 
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Thanks to all who posted about a 4 hour unpublished rule. It indeed is unpublished and I was able to change two tickets at the 3.5 hour mark at no charge.
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Old Feb 24, 11, 12:03 am   #9
 
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So is it 4hrs or 24 hrs or 10pm next day?

I see the cancel button right now, will it be gone after 4 hours? (Aeromexico)
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Old Mar 25, 11, 8:10 am   #10
 
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How do I change a flight if "Change this flight" is greyed-out???
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Old Mar 25, 11, 9:23 am   #11
 
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Quote:
Originally Posted by dieuwer2 View Post
How do I change a flight if "Change this flight" is greyed-out???
Called B6 and the CSR said I cannot change/cancel the flight online because I bought the ticket via a travel agent.
So, I called my travel agent and he indeed could cancel the itinerary for a small nominal fee. The TA said that because the change was within the 24 hours purchase window, I was not required to pay the B6 $100 change/cancellation fee.

Conclusion: do not book online at jetblue.com if you are not 100% sure. Use a travel agent or 3rd party website (Orbitz, etc.) instead if you wanna save the $100 fee. The $100 is too high in relation to the extra points you get by booking on jetblue.com
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Old Mar 25, 11, 6:09 pm   #12
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Wirelessly posted (BlackBerry9630/5.0.0.591 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/105)

What was the "nominal" fee that you paid the TA to do the cancel?

Generally speaking the OTAs follow the rules of the issuing carrier so if B6 has a 4 hour rule then so would Orbitz or Travelocity.
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Old Mar 25, 11, 9:56 pm   #13
 
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Quote:
Originally Posted by sbm12 View Post
Wirelessly posted (BlackBerry9630/5.0.0.591 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/105)

What was the "nominal" fee that you paid the TA to do the cancel?
$35.

Quote:
Generally speaking the OTAs follow the rules of the issuing carrier so if B6 has a 4 hour rule then so would Orbitz or Travelocity.
20 Hours.
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