Cancelling award ticket
#4
Original Poster
Join Date: Jun 2005
Location: DCA
Programs: AA PPro, Mariott Ambassador, B6 Mosaic, SBUX Gold, Best Buy Elite
Posts: 1,838
#5
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Yup...
https://trueblue.jetblue.com/web/tru...and-conditions
4.4 Once an Award Flight is booked using Points, it may only be cancelled prior to scheduled departure by calling 1-800-JETBLUE, TTY/TDD 1-800-336-5530, and paying a $100 cancellation fee. Points will then be re-deposited to the Member's Account. Points used to purchase the Award Flight will be automatically forfeited if a passenger does not cancel prior to scheduled departure.