JAL Re-issue fee on fully flexible J ticket
Sep 20, 2017, 11:49 pm
#1
Original Poster
Join Date: Dec 2010
Programs: BA Gold
Posts: 178
JAL Re-issue fee on fully flexible J ticket
Am I right in thinking that even though it's free to change a fully flexible J ticket (i.e. no penalties in the fare rules) I still have to pay the 5,400 yen phone/airport re-issue fee?
Would booking this ticket through a travel agent help to avoid this fee?
Would booking this ticket through a travel agent help to avoid this fee?
Sep 20, 2017, 11:50 pm
#2
Ambassador: Japan Airlines
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,381
Booking with travel agent will just mean you have to pay the travel agent a fee instead
Sep 21, 2017, 12:07 am
#3
Original Poster
Join Date: Dec 2010
Programs: BA Gold
Posts: 178
Got it, so assuming the travel agent fee is lower, then I should book with them. My return dates aren't 100% confirmed so I was going to book and change thinking it would be free to do so.
Sep 21, 2017, 2:01 am
#4
Join Date: Nov 2002
Location: Japan
Programs: NH Diamond, JL JGC Diamond, BA Gold Guest List(Gold for life), CX Diamond
Posts: 1,580
As mentioned in
http://www.jal.co.jp/en/inter/payment/tsf/
In some cases, you don't have to pay ticketing service fee, even you contact a call center.
(e.g date change, and no fare adjustment is required)
Because of some normal fares have different prices between weekday and weekend, date change may trigger fare adjustment. Therefore, ticket reissue and service fee are required.
When I called a contact center, and changed reservations of Oneworld explorer ticket issued by JAL, there was no ticketing fee.
Of course, when I asked JAL reissue Oneworld explorer ticket issued by CX, it required ticketing service fee.
http://www.jal.co.jp/en/inter/payment/tsf/
In some cases, you don't have to pay ticketing service fee, even you contact a call center.
(e.g date change, and no fare adjustment is required)
Because of some normal fares have different prices between weekday and weekend, date change may trigger fare adjustment. Therefore, ticket reissue and service fee are required.
When I called a contact center, and changed reservations of Oneworld explorer ticket issued by JAL, there was no ticketing fee.
Of course, when I asked JAL reissue Oneworld explorer ticket issued by CX, it required ticketing service fee.
Sep 21, 2017, 2:31 am
#5
Ambassador: Japan Airlines
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,381
As mentioned in
http://www.jal.co.jp/en/inter/payment/tsf/
In some cases, you don't have to pay ticketing service fee, even you contact a call center.
(e.g date change, and no fare adjustment is required)
Because of some normal fares have different prices between weekday and weekend, date change may trigger fare adjustment. Therefore, ticket reissue and service fee are required.
When I called a contact center, and changed reservations of Oneworld explorer ticket issued by JAL, there was no ticketing fee.
Of course, when I asked JAL reissue Oneworld explorer ticket issued by CX, it required ticketing service fee.
http://www.jal.co.jp/en/inter/payment/tsf/
In some cases, you don't have to pay ticketing service fee, even you contact a call center.
(e.g date change, and no fare adjustment is required)
Because of some normal fares have different prices between weekday and weekend, date change may trigger fare adjustment. Therefore, ticket reissue and service fee are required.
When I called a contact center, and changed reservations of Oneworld explorer ticket issued by JAL, there was no ticketing fee.
Of course, when I asked JAL reissue Oneworld explorer ticket issued by CX, it required ticketing service fee.
Not after the Amadeus switch
Sep 22, 2017, 4:42 am
#6
Original Poster
Join Date: Dec 2010
Programs: BA Gold
Posts: 178
I'll book through a travel agent. Thanks for the help!
Out of interest, anyone know if the Amadeus switch will make it possible to change tickets on the website?
