Experience on JAL 787 BOS-NRT?
#46
Join Date: Jul 2001
Location: NYC
Programs: AA ExecPlat; AF Gold; UA GS; Hyatt L. Globalist; Marriott Plat; Hilton Diamond; National EE
Posts: 6,132
I flew it recently. Service was not particularly attentive. I like NH better. NH's menu also seems more interesting and NH FAs seem to try harder. Those NEO sliding seats are, of course, much inferior to NH's full-flat seats. On the other hand, NH doesn't fly nonstop BOS-NRT.
#48
Join Date: Aug 2012
Posts: 542
Is the crummy J seat still an issue on JAL 8 (NRT-BOS)? I've booked 4 seats in J for this flight for my family for next year, but might reconsider options if consensus is that it's an uncomfortable seat. Thanks in advance for any recent experiences!
#49
Join Date: Mar 2007
Location: TYO / WAS / NYC
Programs: American Express got a hit man lookin' for me
Posts: 4,591
The flight now has Sky Suite seats. For a family, these are far better than ANA's Business Staggered seats (you can lower the partition and easily see/talk to the person next to you).
#50
Ambassador: Japan Airlines
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,332
#51
Join Date: Aug 2012
Posts: 542
Thanks. Yes, the Sky Suite update is the point -- my searching turned up this old thread, when JAL 8 used an older business class seat, which one poster described as "crummy". It's relatively hard to find 4 J seats, so I was happy to get them, and then temporarily disappointed when I saw that post. All is good though -- I see it's a good hard product now. Thanks!
#52
Join Date: Jul 2017
Programs: JMB Sapphire
Posts: 28
Thanks. Yes, the Sky Suite update is the point -- my searching turned up this old thread, when JAL 8 used an older business class seat, which one poster described as "crummy". It's relatively hard to find 4 J seats, so I was happy to get them, and then temporarily disappointed when I saw that post. All is good though -- I see it's a good hard product now. Thanks!
#53
Join Date: Apr 2004
Programs: AA Plat/2MM, DL Silver, UA Silver (via Marr), Marr LTT, HH Gold (via cc), Hyatt Disc
Posts: 1,035