Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Japan Airlines | JAL Mileage Bank
Reload this Page >

[JAL NEWBIE LOUNGE] Ask Your Questions Here (flame free)

Community
Wiki Posts
Search
Old Jun 26, 2018, 12:52 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tokyoite
Corona related JAL announcements page link.
https://www.jal.co.jp/jp/en/info/2020/other/200228/

Just to kick start a wiki, with answers to frequent questions.
1. We're flying HND-NGO-HNL. NGO-HNL is booked in business class, but HND-NGO is in economy. Will we still get the baggage allowance as if we're flying business class the whole way?
A: Yes. written here (link)
2. We're flying HND-NGO-HNL. Will we have lounge access in HND?
A. Definitely, within the lounge access rules of course. written here (link)
Print Wikipost

[JAL NEWBIE LOUNGE] Ask Your Questions Here (flame free)

Thread Tools
 
Search this Thread
 
Old Aug 21, 2017, 5:46 pm
  #1801  
 
Join Date: Sep 2015
Posts: 12
Hi. I'm flying outside of The Americas for the first time and checking luggage for just the second time (first was domestic), so I have a bunch of newb questions for anyone gracious enough to help. Thanks in advance.

Route is:
ORF-DFW-NRT-MNL
MNL-NRT(PM arrival w/ overnight stay in hotel until AM connection)-DFW-ORF

On the outbound itinerary:
1. Will I have to collect and re-check my baggage in NRT?
2. Will I have to go through security in NRT?
3. Will I have to go through customs in NRT?

On the inbound itinerary:
4. Will I have to collect and re-check my baggage in NRT heading into my overnight stay?
5. If I don't HAVE TO collect my baggage, CAN I, if that's my preference?

Last edited by KurFTBiz; Aug 24, 2017 at 5:05 am Reason: Correction
KurFTBiz is offline  
Old Aug 22, 2017, 6:46 pm
  #1802  
 
Join Date: Dec 2014
Location: LAS
Posts: 133
I tried to search for an answer first, but couldn't find it.

If I book an Emirates flight through JMB on business class (due to insufficient miles currently), would I be able to pay the difference in miles to upgrade to first class later? (Given that there are award seats available on the same flight, of course.) Is there a change fee for this?

Thank you.
TravelBug1314 is offline  
Old Aug 23, 2017, 11:48 pm
  #1803  
 
Join Date: Jul 2007
Programs: QFF
Posts: 5,304
Originally Posted by KurFTBiz
Route is:
ORF-DFW-NRT-MNL
MNL-NRT(PM arrival w/ overnight stay in hotel until AM connection)-DFW-ORF

On the inbound itinerary:
1. Will I have to collect and re-check my baggage in NRT?
2. Will I have to go through security in NRT?
3. Will I have to go through customs in NRT?

On the return itinerary:
4. Will I have to collect and re-check my baggage in NRT heading into my overnight stay?
1. No
2. Yes
3. No
As long as it's all been booked on one ticket, AA? in ORF will check through to MNL. There is no reason to go through immigration/customs in NRT. There is an international connections security check.

4. Yes
Since you are overnighting in NRT on the return, you'll need to go through immigration, collect bags and clear customs.
Himeno is offline  
Old Aug 23, 2017, 11:55 pm
  #1804  
Ambassador: Japan Airlines
Original Poster
 
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,382
Originally Posted by Himeno
1. No
2. Yes
3. No
As long as it's all been booked on one ticket, AA? in ORF will check through to MNL. There is no reason to go through immigration/customs in NRT. There is an international connections security check.

4. Yes
Since you are overnighting in NRT on the return, you'll need to go through immigration, collect bags and clear customs.
Doesn't inbound refer to the same flights as the return itinerary

I assume OP meant outbound in his first set of questions otherwise your answers won't make sense
JALPak is offline  
Old Aug 24, 2017, 5:07 am
  #1805  
 
Join Date: Sep 2015
Posts: 12
Thanks! This is a huge help. It's all been booked one one ticket, yes.. via JAL for me but via AA for another in my traveling party.

Originally Posted by Himeno
1. No
2. Yes
3. No
As long as it's all been booked on one ticket, AA? in ORF will check through to MNL. There is no reason to go through immigration/customs in NRT. There is an international connections security check.

4. Yes
Since you are overnighting in NRT on the return, you'll need to go through immigration, collect bags and clear customs.
KurFTBiz is offline  
Old Aug 24, 2017, 5:09 am
  #1806  
 
Join Date: Sep 2015
Posts: 12
Yes, I've corrected the terminology in my post. I appreciate it.

Originally Posted by JALPak
Doesn't inbound refer to the same flights as the return itinerary

I assume OP meant outbound in his first set of questions otherwise your answers won't make sense
KurFTBiz is offline  
Old Aug 28, 2017, 12:06 am
  #1807  
Ambassador: Japan Airlines
Original Poster
 
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,382
Originally Posted by TravelBug1314
I tried to search for an answer first, but couldn't find it.

If I book an Emirates flight through JMB on business class (due to insufficient miles currently), would I be able to pay the difference in miles to upgrade to first class later? (Given that there are award seats available on the same flight, of course.) Is there a change fee for this?

Thank you.

https://www.jal.co.jp/en/jalmile/use...ncel.html#tabs

No changes allowed. You will have to cancel the award and rebook.
JALPak is offline  
Old Aug 28, 2017, 1:18 am
  #1808  
 
Join Date: Jun 2016
Posts: 14
for "oneworld YOKOSO/Visit TOHOKU Fare", does the Fares category belong to Fares 1(100%) with JMB just as the normal oneworld Yokoso / Visit Japan Fare?
Can I buy 5 sets of tohoku and 5 sets of visit japan fare in one visit to japan? thanks.
dope is offline  
Old Aug 28, 2017, 2:26 am
  #1809  
Ambassador: Japan Airlines
Original Poster
 
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,382
Originally Posted by caburrito
Ended up getting an "I" fare from LAX to KUL with a one night layover in Tokyo for $2680 ^
Is that one-way or round trip? I saw cheap round trip ex-SAN to mainland china but don't see anything at that range ex-LAX
JALPak is offline  
Old Aug 28, 2017, 2:31 am
  #1810  
Ambassador: Japan Airlines
Original Poster
 
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,382
Originally Posted by aikinai
Yes, they give a Zero Halliburton kit with toothbrush, chopstick, issues, eye mask, earplugs, etc.
Except for flights to/from Hawaii and Guam, which are technically US. Given OP's handle is @HawaiiO, just want to clarify in case he's flying to/from HNL/KOA.
JALPak is offline  
Old Aug 28, 2017, 2:37 am
  #1811  
Ambassador: Japan Airlines
Original Poster
 
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,382
Originally Posted by coolfish1103
Finally got everything sorted today after numerous additional calls with the Japan office.

Had to escalate everything to supervisor... and wasted some $ calling.
Did they eventually credit you the FLY ON bonus on flights taken after your flight in question?
JALPak is offline  
Old Aug 28, 2017, 2:39 am
  #1812  
Ambassador: Japan Airlines
Original Poster
 
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,382
Originally Posted by JALPak
https://www.jal.co.jp/en/jalmile/use...ncel.html#tabs

No changes allowed. You will have to cancel the award and rebook.
And therefore you have to pay the cancelation fee and you may even lose the confirmed award inventory because technically the canceled seat will go to the next person in line or may never return to the same fare bucket.
JALPak is offline  
Old Aug 28, 2017, 2:42 am
  #1813  
Ambassador: Japan Airlines
Original Poster
 
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,382
Originally Posted by Himeno
1. No
2. Yes
3. No
As long as it's all been booked on one ticket, AA? in ORF will check through to MNL. There is no reason to go through immigration/customs in NRT. There is an international connections security check.

4. Yes
Since you are overnighting in NRT on the return, you'll need to go through immigration, collect bags and clear customs.
Believe OP can choose to check through on the return as well given the connection is less than 24 hrs. In this case, he will still go through immigration and custom but just not with his checked baggage.
JALPak is offline  
Old Aug 28, 2017, 6:56 am
  #1814  
 
Join Date: Feb 2008
Location: CAN, LAX, TPE
Programs: AA, AS, CI, DL, UA
Posts: 2,895
Originally Posted by JALPak
Did they eventually credit you the FLY ON bonus on flights taken after your flight in question?
Yes, but that took a while.

I suggest escalating to the supervisor in Japan from the start. The LAX office has no power in deciding anything and the agents in Japan just asks you to wait.
coolfish1103 is offline  
Old Aug 28, 2017, 11:55 am
  #1815  
Ambassador: Japan Airlines
Original Poster
 
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,382
Originally Posted by coolfish1103
Yes, but that took a while.

I suggest escalating to the supervisor in Japan from the start. The LAX office has no power in deciding anything and the agents in Japan just asks you to wait.
Of course, LAX office can only do whatever the computer allows
JALPak is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.