IC Montelucia Resort & Spa Scottsdale Master Thread (No longer an IC)
#166
Join Date: Jun 2008
Location: BER
Programs: BAEC GGL/GfL, Lufthansa SEN, Hilton Diamond, misc other stuff
Posts: 1,372
I've made a reservation (with a pretty good rate) before the switch to Omni and it broke lost of IHG services for me (e.g. using the m.ihg.com site).
Does anybody know whether Omni honors all bookings? I did not receive a single mail by IHG nor Omni on this.
Does anybody know whether Omni honors all bookings? I did not receive a single mail by IHG nor Omni on this.
#167
Join Date: May 2012
Location: SF Bay Area, CA
Programs: Amtrak Select Executive, Hertz PC, National EE, IC Diamond Ambassador, ALL Gold, Hyatt Disc
Posts: 530
I'd suggest calling the property and asking. It depends on how their booking system change-over went and the policies of Omni in regards to honoring reservations. I hope they would as that would seem like the right thing to do, however given the lack of communication on their part it seems like a toss up.
#169
Join Date: Mar 2009
Posts: 29
So i am sad that the Montelucia is no longer a IHG property. I found this out by noticing I couldnt book it for a retreat I was trying to do I have stayed at this hotel for many bachelor parties and just for relaxation. The pool is always happening, the rooms are awesome and the service is great. The staff there has always gone above and beyond for us.