IC Century City Los Angeles Master Thread [merged]
#61
Moderator: British Airways Executive Club
Join Date: Jul 2008
Location: Scotland & London
Programs: BA GGL, IHG Diamond Ambassador, Hilton Diamond, Hyatt Globalist, Mucci des Salons Ouvrants
Posts: 2,980
I am currently staying in this hotel and thought it was very nice. It is a bit farther from Beverly Hills than I thought - about a 30 min walk. All my Platinum Ambassador perks were provided and the room was great.
Not a great tourist hotel because there is not much around and it is a shame it only has 1 choice (The Lobby Bar) for meals/drinks.
aks120
Not a great tourist hotel because there is not much around and it is a shame it only has 1 choice (The Lobby Bar) for meals/drinks.
aks120
#62
Join Date: Jan 2002
Location: Los Angeles, California
Programs: IHG Diamond Elite, Hilton Diamond, Hertz President's Circle
Posts: 3,531
I am currently staying in this hotel and thought it was very nice. It is a bit farther from Beverly Hills than I thought - about a 30 min walk. All my Platinum Ambassador perks were provided and the room was great.
Not a great tourist hotel because there is not much around and it is a shame it only has 1 choice (The Lobby Bar) for meals/drinks.
aks120
Not a great tourist hotel because there is not much around and it is a shame it only has 1 choice (The Lobby Bar) for meals/drinks.
aks120
Any hotel on the Westside of Los Angeles is going to be close to the tourist areas - by car, which is really the only way to get around and see L.A.. Los Angeles is spread out so no hotel is every going to next to more than one tourist attraction. At least this one is built on the former backlot of 20th Century Fox Studios and overlooks it.
#63
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
You know the hotel has a free town car to take you to BH if you want. Or many other locations nearby.
#64
#65
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Well he was right, it is only a 15 minute walk to the part of BH that is next to Century City. But BH is a pretty large place and Rodeo Drive is 15 minutes by car with all the usual traffic during the day.
#66
#67
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,665
I did a check on RA treatment on a points stay, but the last reference I could find was from 2008 (when the hotel was still at 30K points - nice). Anyone have any experiences they could share?
We are staying over New Years in LA before heading to Vegas and paying 400 US$ for a room at the IC doesn't sound too appealing. I will have a car and while the parking bugs me I'm paying almost 60US$ in SFO so what gives
Or should I be looking at a different ICHG property? HI Stanta Monica? CP Beverly Hills sounds mediocre too and my buddy who stayed at the HIX Walk of Fame recently told me better to skip that one. Thanks and happy holidays.
We are staying over New Years in LA before heading to Vegas and paying 400 US$ for a room at the IC doesn't sound too appealing. I will have a car and while the parking bugs me I'm paying almost 60US$ in SFO so what gives
Or should I be looking at a different ICHG property? HI Stanta Monica? CP Beverly Hills sounds mediocre too and my buddy who stayed at the HIX Walk of Fame recently told me better to skip that one. Thanks and happy holidays.
#68
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
I'm not sure about award stays, but they are pretty consistent on paid stays. I was there again a few weeks ago and I think I got the same Executive suite upgraded room as I got the previous time. I very much like this IC, except of course for the parking fee.
I would give them a call to ask about award treatment and if they are stingy, maybe switch to an HI. There are lots of choices all over LA county so pick the one that suits you. The HIX Century City is right near the IC and not too bad.
I would give them a call to ask about award treatment and if they are stingy, maybe switch to an HI. There are lots of choices all over LA county so pick the one that suits you. The HIX Century City is right near the IC and not too bad.
#69
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,665
Thanks Stimpy. I just checked my reservation online and it has been upgraded to a 1 King Deluxe Suite so I will not rock the boat and hope it stays as is and that I get some RA benefits too like free minibar though we only drink the water usually so it won't be a drama if it is not granted.
#70
Join Date: Jun 2006
Programs: Hyatt Diamond, Hilton Gold,IHG Plat Amb, CC Gold, Kimpton IC, United, AA, BA, Amtrak G.R.
Posts: 446
Just had a one night stay. Would rate the stay probably a B+ overall.
As as gold ambassador, was upgraded to a deluxe suite (which i think is lowest level suite). Was more than happy with that. Room had two TV's, two balconies- was nice!!! Got free internet, free in room movie, fruit platter & water. Breakfast was a nice buffet (had room rate that included bkfst)- had lox as well as a japanese type offering as well.
The only things that weren't "perfect" were minor things. Called FD for some extra coffee stuff brought to the room & it never came, had to call again.
No morning newspaper in front of door. Housekeeping called at 12 about the room even though I had 4pm checkout (that woke me up during my post breakfast nap!!). FD said my key was good til 4pm but after leaving pool at 3pm, it was not working so had to go down for a new key (which is annoying).
Overall service was very good & cordial. Fast valet. Fast check in (but room was not ready for about 30 min).
As as gold ambassador, was upgraded to a deluxe suite (which i think is lowest level suite). Was more than happy with that. Room had two TV's, two balconies- was nice!!! Got free internet, free in room movie, fruit platter & water. Breakfast was a nice buffet (had room rate that included bkfst)- had lox as well as a japanese type offering as well.
The only things that weren't "perfect" were minor things. Called FD for some extra coffee stuff brought to the room & it never came, had to call again.
No morning newspaper in front of door. Housekeeping called at 12 about the room even though I had 4pm checkout (that woke me up during my post breakfast nap!!). FD said my key was good til 4pm but after leaving pool at 3pm, it was not working so had to go down for a new key (which is annoying).
Overall service was very good & cordial. Fast valet. Fast check in (but room was not ready for about 30 min).
#71
Join Date: Aug 2011
Programs: Hilton - Diamond / Marriott - Platinum / SPG - Platinum / Priority Club - Platinum
Posts: 359
Just had a one night stay. Would rate the stay probably a B+ overall.
As as gold ambassador, was upgraded to a deluxe suite (which i think is lowest level suite). Was more than happy with that. Room had two TV's, two balconies- was nice!!! Got free internet, free in room movie, fruit platter & water. Breakfast was a nice buffet (had room rate that included bkfst)- had lox as well as a japanese type offering as well.
The only things that weren't "perfect" were minor things. Called FD for some extra coffee stuff brought to the room & it never came, had to call again.
No morning newspaper in front of door. Housekeeping called at 12 about the room even though I had 4pm checkout (that woke me up during my post breakfast nap!!). FD said my key was good til 4pm but after leaving pool at 3pm, it was not working so had to go down for a new key (which is annoying).
Overall service was very good & cordial. Fast valet. Fast check in (but room was not ready for about 30 min).
As as gold ambassador, was upgraded to a deluxe suite (which i think is lowest level suite). Was more than happy with that. Room had two TV's, two balconies- was nice!!! Got free internet, free in room movie, fruit platter & water. Breakfast was a nice buffet (had room rate that included bkfst)- had lox as well as a japanese type offering as well.
The only things that weren't "perfect" were minor things. Called FD for some extra coffee stuff brought to the room & it never came, had to call again.
No morning newspaper in front of door. Housekeeping called at 12 about the room even though I had 4pm checkout (that woke me up during my post breakfast nap!!). FD said my key was good til 4pm but after leaving pool at 3pm, it was not working so had to go down for a new key (which is annoying).
Overall service was very good & cordial. Fast valet. Fast check in (but room was not ready for about 30 min).
Thanks for the info. Have you stayed at other properties in the area? If so, how did it compare? Trip out in a couple weeks, and trying to find a nice / central prop. Any additional thoughts for me?
Thanks
#72
Join Date: Oct 2010
Programs: SPG Gold, Hyatt GP Platinum
Posts: 466
Has anyone stayed at the IC LA recently? Reviews on Tripadvisor has this hotel as being outdated and in need of upgrade. Service & food was all rated mediocre.
Much appreciated.
Much appreciated.
#73
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
About the food there have been lots of people eating in the restaurant and bar while I've been here. I was planning to have lunch here yesterday, but the horrific LA traffic made me cancel. I had forgotten how bad Fridays are here.
#74
Join Date: Oct 2010
Programs: SPG Gold, Hyatt GP Platinum
Posts: 466
Just had a one night stay here. I wasn't going to write a review, but this latest incident really upset me, so everyone needs to be informed.
When I first walked in, there were maybe 10 employees in the lobby of the hotel. Not a single person acknowledged me. The front desk staff was friendly, but wasn't the most helpful agent. My amenity never arrived, and when I called at night to request it, they said the kitchen was closed. They would instead give me 600 points, which did not happen.
Several days later, when I was checking my credit card statement, I was charged for a Heineken (which I never had) and also charged for the room & tax (I stayed using points only). I called the hotel to explain the charges, and finally received a call back about 60 minutes later that I will receive a credit for the erroneous charges.
Extremely disappointed with this stay. So far, Intercontinental is 2/3 for not meeting my expectations. If I can't expect a hotel to accurately charge my credit card, how can I trust them with my stay? My pet peeve is when hotels charge me for mini-bar charges after I check out. Either they did not do a good job in ensuring that the minibar was full, or something was taken after I checked out. Either way, it shows how honest and trustworthy their employees are.
Also, the credit card charges are showing up as Hyatt. Didn't Intercontinental takeover this property several years ago?
When I first walked in, there were maybe 10 employees in the lobby of the hotel. Not a single person acknowledged me. The front desk staff was friendly, but wasn't the most helpful agent. My amenity never arrived, and when I called at night to request it, they said the kitchen was closed. They would instead give me 600 points, which did not happen.
Several days later, when I was checking my credit card statement, I was charged for a Heineken (which I never had) and also charged for the room & tax (I stayed using points only). I called the hotel to explain the charges, and finally received a call back about 60 minutes later that I will receive a credit for the erroneous charges.
Extremely disappointed with this stay. So far, Intercontinental is 2/3 for not meeting my expectations. If I can't expect a hotel to accurately charge my credit card, how can I trust them with my stay? My pet peeve is when hotels charge me for mini-bar charges after I check out. Either they did not do a good job in ensuring that the minibar was full, or something was taken after I checked out. Either way, it shows how honest and trustworthy their employees are.
Also, the credit card charges are showing up as Hyatt. Didn't Intercontinental takeover this property several years ago?
Last edited by fishy21; May 28, 2014 at 10:52 am
#75
Join Date: Sep 2007
Location: San Francisco & London
Programs: UA1k, Oneworld Sapphire, Hyatt Globalist, IHG DiamondAmb, Hilton Diamond, Marriott LTP,
Posts: 1,778
I last stayed at this hotel in Feb 2011, looking to stay again this year but on points
Is there complimentary breakfast for RA members now?
I cant believe that a top tier program doesnt give me free brekky for elites at top tier hotels!
Is there complimentary breakfast for RA members now?
I cant believe that a top tier program doesnt give me free brekky for elites at top tier hotels!