IC Berchtesgaden Master Thread [now a Kempinski]
#376
FlyerTalk Evangelist
Join Date: Nov 2006
Location: SZG, Austria
Programs: LH(OS) HON, IC RA
Posts: 33,194
IC Berchtesgaden will leave the ICH Group and will rembranded for Kempinski next year.
More informations (sorry for only German) can be found here:
http://www.tophotel.de/news/4184-das...kempinski.html
More informations (sorry for only German) can be found here:
http://www.tophotel.de/news/4184-das...kempinski.html
#377
Join Date: Jan 2010
Location: New York and Vienna
Programs: PA WorldPass Platinum, AA, DL, LH. GHA Black, SPG and HHonors Gold
Posts: 3,870
Adding to szg's post, here is information in english (published earlier today in our newsroom):
Kempinski to Reflag Berchtesgaden Resort
Kempinski to Reflag Berchtesgaden Resort
Kempinski Hotels announced that it will take over the management of what is currently the InterContinental Resort Berchtesgaden in the coming year.
The hotel, owned by the Bayerische Landesbank, has 138 rooms and suites....
<SNIP>
The hotel, owned by the Bayerische Landesbank, has 138 rooms and suites....
<SNIP>
#378
FlyerTalk Evangelist
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,961
#379
Join Date: Nov 2004
Posts: 400
Are you kidding me? The actual property is great but the treatment I have had on both paid and, no actually they have all been revenue stays (admittedly with some friends and family rates), has been horribly inconsistent. Upgrades are a fight every single time and I am conversant in German to understand their calls when I have had to push for an upgrade. Some of the rooms are fantastic but the struggle at getting upgrades here makes upgrades at other IC hotels look like a breeze. This is a property I would stay at regardless of brand affiliation. I hope Kempinski either changes or trains some of their current staff to a different standard.
#380
Suspended
Join Date: Jan 2003
Posts: 8,720
IC Berchtesgaden will leave the ICH Group and will rembranded for Kempinski next year.
More informations (sorry for only German) can be found here:
http://www.tophotel.de/news/4184-das...kempinski.html
More informations (sorry for only German) can be found here:
http://www.tophotel.de/news/4184-das...kempinski.html
#382
Join Date: Sep 2004
Location: SYD
Programs: UA Premier Gold (*G), IHG Platinum & Hyatt Discoverist
Posts: 1,456
#383
Join Date: Oct 2007
Location: Shanghai and Bavaria
Programs: Spire RA, 1865 Voyager, Bonvoy Titanium, FB LP, LH SEN.
Posts: 3,104
A big loss for IHG.
#384
Join Date: Sep 2005
Location: UK
Programs: IHG Diamond Amb, Bonvoy Plat (+LTP), VS Silver
Posts: 1,392
This is indeed very sad news - had 3 very good stays here in the past and treated well as a mere Ambassador. What is it with IHG at the moment losing some of their best European hotels?
#385
FlyerTalk Evangelist
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,961
Are you kidding me? The actual property is great but the treatment I have had on both paid and, no actually they have all been revenue stays (admittedly with some friends and family rates), has been horribly inconsistent. Upgrades are a fight every single time and I am conversant in German to understand their calls when I have had to push for an upgrade. Some of the rooms are fantastic but the struggle at getting upgrades here makes upgrades at other IC hotels look like a breeze. This is a property I would stay at regardless of brand affiliation. I hope Kempinski either changes or trains some of their current staff to a different standard.
Great service, excellent restaurant and very nice upgrade
http://www.youtube.com/watch?v=eLK-rhkoMsg
Last edited by nicolas75; Oct 21, 2014 at 11:02 pm
#386
Join Date: Aug 2009
Location: UK
Programs: IHG
Posts: 1,316
A shame. I will make a final pilgrimage in February.
#388
Join Date: Jan 2011
Location: Europe
Programs: IC,KLM,Marriott,LHW,HHonors
Posts: 80
I don't understand that IC let this happen, it is their nicest hotel in Europe. This will effect regular guests of the hotel the most.
Kempinski only offers check-out until 3pm if you stay 10? nights first. Not to mention the free nights on points or the Ambassador voucher you have with IC. Or the nice upgrades and special attention we have always received since the opening of the hotel.
The only reason to return is when Kempinski offers the same extra's as IC does. Maybe a special card for regular visitors of the hotel?
When they don't change their program we will probably not return as well.
#389
Join Date: Jun 2007
Location: SNA
Programs: UA 1K, HH LTD
Posts: 1,782
Mid-April? That's really bad news. I have a one-week stay booked in May, but if they reflag before that I will have to cancel. I can't stand those obnoxious Kempinski hotels.