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Old Apr 2, 14, 5:55 am   #646
 
Join Date: Feb 2010
Location: London, UK
Programs: *A Gold, BA Silver, Amex Platinum, DC Silver, Hilton Gold, SPG Gold, CC Gold
Posts: 426
Crowne Plaza - Bangkok Lumpini Park

What is your Priority Club status?
Platinum

Were you (or for multi-stayers are you generally) happy with the hotel/stay?

Yes

Which room did you book and which upgrade did you receive?
Booked cash standard room on the basis that this seemed to be the only IHG hotel in BKK to give club access to Platinums and was not disappointed. Upgraded to deluxe room with breakfast and club access. Late checkout was offered but not needed.

How are the rooms?
Spacious, good view, comfortable. Business style.

How is the exec. lounge?
Only OK, fairly big but not the best lounge I have been in. Breakfast spread was basic in lounge so we ate breakfast in the restaurant(which was delicious).

What was your welcome gift?
Free drink at restaurant for two.

Did you receive fruit in the room?

Yes

What was good and what was bad?

Good:

Very friendly staff, good housekeeping, clean rooms, excellent breakfast spread with wide choice of Thai, Western and Japanese options.

I booked two nights at a special rate and wanted to extend the booking but special rate was gone. Staff were happy to give me the special rate for 3rd night on asking. Service in this hotel really was superb.


Bad:

I guess the only bad is that this is a business style hotel and if booking again i might book a more leisure type hotel in a slightly better location. Really hotel was great though.


Value for $ or Priority Club Points?

Got special rate of about 2800THB a night but normally sells for about 3800THB a night. At 3800THB a night, better value might be found elsewhere in Bangkok. 25k points a night is a little steep also for the city. 20k might be more accurate.

Would you return?

For the rate I got, yes
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Old Apr 2, 14, 6:01 am   #647
 
Join Date: Feb 2010
Location: London, UK
Programs: *A Gold, BA Silver, Amex Platinum, DC Silver, Hilton Gold, SPG Gold, CC Gold
Posts: 426
Holiday Inn Express - Bangkok Siam

What is your Priority Club status?
Platinum

Were you (or for multi-stayers are you generally) happy with the hotel/stay?

Yes

Which room did you book and which upgrade did you receive?
Booked basic queen room, upgraded to corner room on high floor.

How are the rooms?
For a HIE, excellent. Great floor to ceiling view, comfortable room and very modern.

How is the exec. lounge?
N/A

What was your welcome gift?
Nothing offered. Forgot to ask.

What was good and what was bad?

Good:

Very friendly staff, great location and comfortable modern room with good city view.

Bad:

No welcome gift offered on checkin.


Value for $ or Priority Club Points?

Paid about 2200 THB for room which felt like reasonable value.
Would you return?

Yes
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Old Apr 2, 14, 8:20 am   #648
 
Join Date: Mar 2012
Location: Isle of Sheppey, UK
Posts: 61
Holiday Inn Porto - Gaia

- What is your Priority Club status?
Platinum

- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes! For the price (60 a night) it was simply amazing.

- Which room did you book and which upgrade did you receive?
Booked 2x "Business Suite" rooms, received the same. Business suites are the top of the line as far as this hotel goes.

The checkin staff offered the usual 500 points or drink/snack offer. There was also a small set of vouchers:
* Free tapa when you buy a drink at the bar
* 10% discount at the restaurant
* 10% discount at the spa

Although car parking is normally chargeable, they waived the charge for two nights' parking when I checked out.

- How are the rooms?
Quite simply, massive - a long downstairs room with sofa, dining table (with chairs), desk and chair, a kitchenette with sink, microwave and hob, as well as a toilet. Upstairs was the bathroom (with toilet and bidet) and the bedroom with balcony (which was locked).

Business suites also give you access to the lounge on the executive floor, which has a coffee machine, bowl of apples and some other snacks and some sofas.

- What was good and what was bad?
Good:
One of the largest hotel rooms I've seen, all for only 5 a night more than an executive room.
A lovely view across to Porto and the river.
Surprisingly good location, a couple of minutes away (on foot) from a bustling shopping street.
A decent-sized underground car park.

Bad:
Nothing of note.

- Value for $ or Priority Club Points? Would you return?
Outstanding value for money. I don't know why this hotel charges so little for its rooms, but it was an absolute bargain as far as I was concerned!

Last edited by Retron; Apr 3, 14 at 10:26 am..
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Old Apr 3, 14, 10:17 am   #649
 
Join Date: Mar 2012
Location: Isle of Sheppey, UK
Posts: 61
Holiday Inn Express - Lisbon Airport

- What is your Priority Club status?
Platinum

- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes - it was okay.

- Which room did you book and which upgrade did you receive?
Booked 2x standard rooms, received the same. They weren't next to each other despite being booked a couple of months in advance.

Upon checkin there was an offer of a 300 point voucher or a free snack and drink at the bar. This time I took the drink/snack offer - a can of Coke Zero and a cheese roll, which would have cost around 6 to buy.

- How are the rooms?
Modern and reasonably large, albeit smaller than either of the Holiday Inns I've stayed at recently (Reading-West, Lisbon-Continental and Porto-Gaia). Two wall-mounted squeezy tubes of universal hand wash/shower gel/shampoo are provided in the room.

The TV accepts an HDMI input but because a network-connected box is used to generate the TV signal (connected to one of the SCART sockets) you can't switch to an HDMI input. There are no physical controls on the TV and the remote is a custom one with minimal buttons. I was planning to hook my laptop up and watch some Family Guy but I ended up watching a couple of episodes on the laptop itself.

The hotel has a restaurant and provides both a small "a la carte" and fixed menu from 7PM to 10PM.

- What was good and what was bad?
Good:
More features than I'd expected for a HIE - including a bar and restaurant
Excellent position for the airport, one motorway junction away (5 minutes or so by car).

Bad:
Noisy doors and the doors didn't go all the way to the floor - there was a small gap which meant I could hear a group of people outside my door clearly yacking away at half one in the morning. Not exactly relaxing!

- Value for $ or Priority Club Points? Would you return?
Reasonable value for money. If I was in the area yes, I would return, but I'd probably book the next room up in the hope of escaping noisy neighbours!
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Old Apr 3, 14, 11:57 am   #650
 
Join Date: Nov 2013
Location: HEL
Programs: SK*G, AYsilver
Posts: 172
Indigo Berlin Ku'damm

Quote:
Originally Posted by nicolas75 View Post
What is your Priority Club status?
Platinum Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Booked cheapest advance rate with breakfast, and was upgraded to a Deluxe room on highfloor facing the garden (I was first upgraded to a room facing the busy road, but I declined it as the windows are poorly soundproofed).

Free drink coupon was offered. Fresh fruits and water in room.

How are the rooms?
Very small (less than 25 sqm)

Smart, elegant contemporary design. Artemide Tolomeo lamps.

Very comfortable bed.

Desk, flat screen television (large choice of cable German channels, but just a few international channels). Wood floor.

Tassimo tea/coffee machine with selection of pods. Very small dressing. Bathrobe and slippers.

Blaupunkt iPhone dock.

Bathroom with Hansgrohe handshower/ rainforest shower head. Aveda cosmetics.

Very efficient heating system. Very quiet (garden view)


How is the exec. lounge?
N/A

What was good and what was bad?
Good:
- Nice staff: very friendly, smiling, helpful.
- Elegant design
- Very good breakfast (not a huge choice, but very good fresh products
- Free wifi (good enough for basic surfing, paid option needed for video)
- Convenient location. Not my favourite district of Berlin, but close to KDw department store and former Western luxury shops. 5 minutes walk to Berliner Zoologischer Garten station (S5 with direct access to Berlin Hauptbanhof, with easy access to Museuminsel)
- Good in-house restaurant (but with very slow service).

Bad:
- Very small rooms
- Street noise in room facing the busy avenue.

Value for $ or Priority Club Points? Would you return?
Yes, excellent value for the price.
But ask for a room facing the garden.
Thought I would copy this here to facilitate comparison of an RA to a lowly Club member. I agree on all nicolas' experience with difference to:
-no upgrade neither amenities/gifts as Club level member, but I received a corner room (positive from the "special" layout, but I think it was a bit smaller though
-the reception lady was clumsy but young (=inexperienced? =did not feel bad about that after all)
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Old Apr 6, 14, 9:18 am   #651
 
Join Date: Aug 2003
Location: SIN
Programs: OZ Diamond (*G), CX MPC Gold, SPG Gold, Hilton Gold, IHG Plat Ambassador
Posts: 1,380
Holiday Inn Bangkok (971 Ploenchit Road)

What is your Priority Club status?
Platinum Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Booked cash superior room. Upgraded to Club room with breakfast and club access. Late checkout was offered but not needed.

How are the rooms?
Clean, high floor. Same size as that of Superior Room (it seems)

How is the exec. lounge?

Was okay. Managed to go there during late afternoon and they offered drinks and some cookies.

What was your welcome gift?
None

Did you receive fruit in the room?
Yes

What was good and what was bad?

Good:

Very friendly staff, clean room. Had breakfast at the restaurant at the basement - deli, noodles, egg stations and some hot cook thai dishes as well as american breakfast selections.

I had dinner at the Thai restaurant in hotel. Service was excellent and staff were very attentive.


Bad:

Internet connection is a pain. After login to the wifi network for my iPhone, I wasn't able to login to my iPad and laptop. In the end, had to use the Personal Hotspot from my phone instead.


Value for $ or Priority Club Points?


Booked the Flexible Rate with breakfast (THB4,400 exclude taxes) for 1 night as I needed it to complete one of the Big Win Tasks. There are cheaper rates with breakfast included. If not, for the Big Win tasks, will not book this rate.

Would you return?

Probably, if I can book the weekend rate which is much cheaper. If not, will prefer to try the IC next door.
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Old Apr 6, 14, 2:35 pm   #652
 
Join Date: Aug 2001
Location: SEA
Programs: HHonors - Diamond; Priority Club - Platinum; AS - Gold
Posts: 7,212
Staybridge - Las Vegas

- What is your Priority Club status?

Platinum

- Were you (or for multi-stayers are you generally) happy with the hotel/stay?

Yes - it was okay.

- Which room did you book and which upgrade did you receive?

Booked a King studio, which is what I got.

- How are the rooms?

Decent, although I had to move furniture to plug in my tablet while laying in bed; no sockets in the lamps, etc. In a studio there's a decent sized kitchen between the hall door and the bedroom area. Bathtub was huge, like a jet-less Jacuzzi.

- What was good and what was bad?
Good:
Free shuttle serving airport and strip.
This was my first time with their evening Social Hour, which I found comparable to Homewood's evening reception; from the monthly menu posted, they seem to stick to more popular selections like hamburgers, rather than Asian Stir-Fry and such. Breakfast was good.
Check-in clerk was fine with a late check-out (instead of 11AM).
Internet speed seemed pretty good.

Bad:

Poor hot water: took forever to get hot for an evening bath, and never got above tepid for the next morning's shower.
Refrigerator cycling in room was rather loud.
Had to ask for elite benefits (points/goody bag), not offered at check-in.
No alcohol at Social Hour, nor any for sale at pantry.

- Value for $ or Priority Club Points? Would you return?

I felt I paid more than the room was worth for a studio and hot water issues. However, without a car it was great to have "dinner" included, as well as the expense of airport taxis. Probably a better deal using points than paying cash.
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Old Apr 6, 14, 2:51 pm   #653
 
Join Date: Aug 2001
Location: SEA
Programs: HHonors - Diamond; Priority Club - Platinum; AS - Gold
Posts: 7,212
Candlewood Suites - Las Vegas

- What is your Priority Club status?
Platinum

- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes - it was okay.

- Which room did you book and which upgrade did you receive?
Booked a queen studio, got a 1BR Queen

- How are the rooms?

Interesting layout in that the kitchenette runs to the right of the front door with a table/counter facing out to the living room. I found it easier to dine there and watch TV, than try to use the living room couch and coffee table. The bedroom adjacent was a bit small, but okay; bathroom was fine, no issues.

- What was good and what was bad?
Good:

Internet connection seemed fine.
Pantry had reasonable prices: you can either pay at desk, or fill out a charge slip on the honor system to be charged to your card later.
They offer free washing machines (you supply soap), which I didn't use.
Property was fairly quiet.

Bad:

Nothing really, although the whole experience has a "generic" (cut-rate) feel to it. Perhaps on a longer stay, where having a kitchen and laundry access matters, that would make more sense?
The heat/AC unit was in the living room, with a small vent on the side going to the bedroom. I got the feeling in really cold, or hot, weather the bedroom wouldn't be as comfortable as the living room.

- Value for $ or Priority Club Points? Would you return?

Not a bad value, although I paid a bit more than I honestly felt the room was worth - that's Vegas timing though, as I see it's available for significantly less "off season". The bus to the airport (108) is diagonally across the street; coming from the airport requires walking a very long block westbound, still $2 is cheaper than what a cab would cost for a 1 mile ride. There's a fantastic Indian restaurant next door as well.
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Old Apr 6, 14, 4:40 pm   #654
 
Join Date: Dec 2009
Location: New Orleans (MSY)
Programs: AA PLT, IHG PLT, Amtrak, Former DL Gold, Former CO Gold, Former UA 1P
Posts: 390
Does anyone have any idea how to find the name and email of a Hotel's GM in order to email him? I would like to see if I could make an upgrade more likely. It's a Holiday Inn Resort property, FWIW.
__________________
21 and PLT is the same as 40 and EXP
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Old Apr 7, 14, 2:06 am   #655
 
Join Date: Feb 2005
Location: Valley of the Sun
Programs: DL Silver, AA PLT, US CP, SPG PLT, IHG PLT, Marriott Silver, National Executive Elite
Posts: 5,932
Quote:
Originally Posted by Points Scrounger View Post
-
Bad:

Nothing really, although the whole experience has a "generic" (cut-rate) feel to it. Perhaps on a longer stay, where having a kitchen and laundry access matters, that would make more sense?
Part of my Big Win I stayed at a Candlewood suits and like you I found it very generic, found nothing homey about it at all. I think IHG really needs to reinvent that hotel brand..
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Old Apr 7, 14, 9:23 am   #656
 
Join Date: Aug 2001
Location: SEA
Programs: HHonors - Diamond; Priority Club - Platinum; AS - Gold
Posts: 7,212
Quote:
Originally Posted by FlightNurse View Post
Part of my Big Win I stayed at a Candlewood suits and like you I found it very generic, found nothing homey about it at all. I think IHG really needs to reinvent that hotel brand..
Staybridge = Name brand

Candlewood = Store Brand
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Old Apr 7, 14, 9:33 am   #657
 
Join Date: Nov 2013
Location: HEL
Programs: SK*G, AYsilver
Posts: 172
HIX Berlin City Centre-West

What is your Priority Club status?
Club

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Booked cheapest on IHG

How are the rooms?
Clean, high floor. 5 years old hotel, but looks very new. Nice. Small though. Interestingly, there was a sofa which was laid ready with linen even if I was just 1 person in the room.

How is the exec. lounge?
-

What was your welcome gift?
Highest floor I think?? As my friend was put on 1st floor ()

Did you receive fruit in the room?
No, not expected

What was good and what was bad?

Good:

Nice staff, clean room. Had a good breakfast at the restaurant at the first floor.
OK location. I was not disturbed even if on a busy street.


Bad:
Nothing really.


Value for $ or Priority Club Points?

For these prices (68 I think it was), good value.

Would you return?

Definitely, I could even stay here on vacation.
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Old Apr 7, 14, 5:26 pm   #658
 
Join Date: Feb 2005
Location: Valley of the Sun
Programs: DL Silver, AA PLT, US CP, SPG PLT, IHG PLT, Marriott Silver, National Executive Elite
Posts: 5,932
Quote:
Originally Posted by Points Scrounger View Post
Staybridge = Name brand

Candlewood = Store Brand


LOL, so true... In my survey I stated I wouldn't stay at any Candlewood hotels again because of the lack of identity, it was so generic looking. I did get a response back from someone thanking me for my honest opinion.
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Old Apr 14, 14, 1:26 am   #659
 
Join Date: Mar 2014
Posts: 7
Holiday Inn Express Stuttgart Airport

What is your Priority Club status?
Gold

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Somewhat

Which room did you book and which upgrade did you receive?
Cheapest available (as basically all rooms are the same)

How are the rooms?
clean, relatively modern but a little small.

How is the exec. lounge?
-

What was your welcome gift?
None given; nothing offered for elite members

Did you receive fruit in the room?
No, not expected

What was good and what was bad?

Good: clean room, property close to the airport.
Bad: Although an airport hotel, shuttle costs extra (4€); no elite recognition. I noted that down when I was invited to the standard IHG survey a couple of days after my stay. GM send me an email apologizing for this and included vouchers for 900 points. So after all good handling of my complaint by the hotel.


Breakfast is available but nothing to write home about.


Value for $ or Priority Club Points?

Its okay I think with 69€/night.

Would you return?

Depending on the prices of ohter properties yes, the hotel is really only useful when you want to stay near the airport.
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Old Apr 14, 14, 4:36 am   #660
 
Join Date: Aug 2013
Posts: 6
ANA Crowne Plaza Fukuoka Japan

ANA Crowne Plaza Fukuoka Japan

What is your Priority Club status?
Platinum

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, very much so.

Which room did you book and which upgrade did you receive?
Booked a two single beds non-smoking base room and that's what I got. By way of upgrade got access to the club. Wasn't sure, between my poor Japanese and the check-in staff's worse English if that was in lieu of not getting a room upgrade or whether I'd have got that anyway and was missing out on the room but I was perfectly happy with that.

How are the rooms?
They've had an extensive refurb since last staying here and were fine. Though despite the nicer decorations and finish you can't escape the feeling you are entering an airplane toilet on entering the bathroom.

How is the exec. lounge?
It was very good, compact, on the mezzanine floor just above the all-day restaurant. Nice selection of drinks in the evening and a very good spread for such a smallish room for the breakfast. There was computer terminal, a photocopier. Staff were very helpful as were all staff in the hotel.

What was your welcome gift?
Didn't receive one, assumed the club access was it.

Did you receive fruit in the room?
No

What was good and what was bad?


Good:
The club was very quiet and comfortable, all staff were helpful but that's pretty much a given in Japan. Location is good but Fukuoka's a pretty compact city. Transportation options immediately around the hotel are wide and varied.

Bad:
Noise insulation in the room was poor on the floor we were on.
Could not get the hang of the air-conditioner at all.

Value for $ or Priority Club Points?
With the club access very much so. Had only booked the two singles as that was the only non-smoking option available at the lower 22,000JPY rate, it then shot up to 30,000plus for non-smoking doubles and so on. Seems to be a feature of ANA Crowne Plaza's in Japan, you can get cheap non-smoking singles but need to pay for the non-smoking doubles. Another issue is the 3,000JPY tagged on the rate for the 2nd adult in the room. Another common feature in Japan. But at the rate I paid it was good value.

Would you return?
Yes, but would probably book a club room to get a nicer room next time.
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