Crowne Plaza Niagara Falls, Ontario, Canada
What is your IHG Rewards Club status?
Were you happy with the hotel/stay?
Which room did you book and which upgrade did you receive?
Booked:- 2 DOUBLE BEDS TRADITIONAL RM NONSMOKING
Received:- 2 QUEEN FALLS VIEW SUITE NONSMOKING
How are the rooms?
- Nice view facing the falls with balcony
- They are small like most rooms here
- They now have a charging station beside the bed
- Heater/AC is always loud but not a big deal as the Falls is also loud. Not deafening though.
What was your welcome gift?
- Bottle of wine from the region
- Amenity kit
What was good and what was bad?
- Friendly staff
- Platinum members always get a top upgrade in this property
- Cook at the breakfast area that makes you an omelet and waffles
- Breakfast - Fruits were fresh
- Breakfast - sausage was very greasy, pan-cakes were not cooked well
- Getting very tired hotel, needs to be updated
Value for Money/Points? Would you return?
Yes esp with the room I got