IC Singapore Master Thread [merged] - after Jan 01, 2010
Jul 21, 2017, 2:55 am
#961
FlyerTalk Evangelist
Join Date: Sep 2005
Location: Capetown
Programs: Marriott Lifetime Plat, IHG and Hilton Diamond, LH SEN, BA Gold
Posts: 10,167
Jul 21, 2017, 8:12 am
#962
Join Date: Feb 2007
Location: North of the Highland line
Programs: BA Gold IHG Ambassador Spire Shangri La Diamond
Posts: 694
Jul 30, 2017, 6:05 pm
#963
Join Date: Jan 2010
Location: Charlotte
Programs: US CP
Posts: 224
I booked a premier king room which was right below the club room categories. As a plat ambassador I figured I would either be upgraded to a club room or the lowest suite. At check in I was given the premier king room. I asked about the upgrade and they told me I had been upgraded to the "business" version of the room that came with breakfast and 2 clothing items to be cleaned each day. Kinda feel like the short end of the stick here esp since I'm paying over a hundred extra a night over the base rooms.
Jul 31, 2017, 4:05 am
#964
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
I booked a premier king room which was right below the club room categories. As a plat ambassador I figured I would either be upgraded to a club room or the lowest suite. At check in I was given the premier king room. I asked about the upgrade and they told me I had been upgraded to the "business" version of the room that came with breakfast and 2 clothing items to be cleaned each day. Kinda feel like the short end of the stick here esp since I'm paying over a hundred extra a night over the base rooms.
Result is often either upgrade to very similar clubroom w/o lounge benefits or some unwanted makeup.
Then you have some hotels, eg IC Bangkok, where first three cats are identical rooms, apart from associated soft benefits, so booking an IC Grande Exec by an Ambassador is kinda pointless.
Aug 26, 2017, 12:28 am
#966
Moderator: Mileage Run, InterContinental Hotels
Join Date: May 2004
Posts: 5,914
I guess I didn't quite get the takeaway from the discussion on the last few pages. I just completed a brief overnight stay here, and the room categories listed a few pages ago are no longer correct. The lowest room category now is Heritage Room. I find this immensely ironic because there must've been a dozen+ times when I arrived here and they tried to pawn me off with one of those rooms (which I hate). Anyway, I thought I was being smart when I booked a Heritage Room when deluxe rooms would have cost the same. Not so.
They tried their usual upsell, but since I was only there for 8 hours, I didn't mind staying in whatever room they had for me. I asked what room category I needed to book to get one of those L-shaped rooms (Premier?), and the answer was another room category I'd never heard about before.
Is there anyone in the know who can come up with a definitive list of the current room categories?
They tried their usual upsell, but since I was only there for 8 hours, I didn't mind staying in whatever room they had for me. I asked what room category I needed to book to get one of those L-shaped rooms (Premier?), and the answer was another room category I'd never heard about before.
Is there anyone in the know who can come up with a definitive list of the current room categories?
Aug 26, 2017, 1:49 am
#967
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
I sympathise, but standardisation simply means that all hotels agree to adhere to a defined package of benefits. Reports suggested that defining the package and getting the agreement was not a trivial exercise ....
Inevitably some elements of the benefit package previously offered will be withdrawn or enhanced at some hotels, others introduced or augmented at others.
From what you say, it looks as though that's the position Singapore found itself in the second group with regard to club access.
But on the other hand, you can feel happy for RAs, who no longer have the nail-biting agony of not knowing if an IC will give hem club access or not
Inevitably some elements of the benefit package previously offered will be withdrawn or enhanced at some hotels, others introduced or augmented at others.
From what you say, it looks as though that's the position Singapore found itself in the second group with regard to club access.
But on the other hand, you can feel happy for RAs, who no longer have the nail-biting agony of not knowing if an IC will give hem club access or not
Aug 26, 2017, 2:35 am
#968
Join Date: Apr 2017
Programs: SQ TPPS (21),QF G, NZ E, IHG D Amb, Marriott Gold, HH Gold, Shangri-La Jade, Accor Plat, Hertz P
Posts: 397
I guess I didn't quite get the takeaway from the discussion on the last few pages. I just completed a brief overnight stay here, and the room categories listed a few pages ago are no longer correct. The lowest room category now is Heritage Room. I find this immensely ironic because there must've been a dozen+ times when I arrived here and they tried to pawn me off with one of those rooms (which I hate). Anyway, I thought I was being smart when I booked a Heritage Room when deluxe rooms would have cost the same. Not so.
They tried their usual upsell, but since I was only there for 8 hours, I didn't mind staying in whatever room they had for me. I asked what room category I needed to book to get one of those L-shaped rooms (Premier?), and the answer was another room category I'd never heard about before.
Is there anyone in the know who can come up with a definitive list of the current room categories?
They tried their usual upsell, but since I was only there for 8 hours, I didn't mind staying in whatever room they had for me. I asked what room category I needed to book to get one of those L-shaped rooms (Premier?), and the answer was another room category I'd never heard about before.
Is there anyone in the know who can come up with a definitive list of the current room categories?
Oct 17, 2017, 7:16 pm
#969
Join Date: May 2003
Location: Bangkok, Thailand. No longer Palm Coast, FL though still exiled, again, from the Bay Area.
Programs: Only the good ones
Posts: 5,153
I booked a premier king room which was right below the club room categories. As a plat ambassador I figured I would either be upgraded to a club room or the lowest suite. At check in I was given the premier king room. I asked about the upgrade and they told me I had been upgraded to the "business" version of the room that came with breakfast and 2 clothing items to be cleaned each day. Kinda feel like the short end of the stick here esp since I'm paying over a hundred extra a night over the base rooms.
Oct 19, 2017, 10:49 pm
#970
Join Date: Aug 2015
Location: ZRH/LUX/LON
Programs: BA GGL/ VS Gold. Former: UA 1K (10 years+) , EY partners Plat, SQ PPS Club, SU Gold, LH SEN/HON
Posts: 770
This hotel is a special place for me since I sort of like the Peranakan mystique of Singapore / Malaysia ( what's left of it)
The correct room categories ( post renovation circa 2016) are as follows. The mapping from the old categories is correct I believe
Heritage Room (incidentally award nights books into this category)
Deluxe Room
Grand Deluxe Room
Premier King Room
Club Herritage ( identical to Herritage room with Club Benefits)
Club Grand Deluxe ( identical to Grand Deluxe with Club Benefits)
Premier Suite
Herritage Suite ( this would be the old shophouse suite?)
Executive Suite
Royal Suite
Ambassador Suite
Presidential Suite
Theoretically an Ambassador booking a Heritage Room should get a Deluxe ( though in my book the Heritage room is nicer IMO though smaller) . The higher catagory suites are excluded from RA upgrades.
The correct room categories ( post renovation circa 2016) are as follows. The mapping from the old categories is correct I believe
Heritage Room (incidentally award nights books into this category)
Deluxe Room
Grand Deluxe Room
Premier King Room
Club Herritage ( identical to Herritage room with Club Benefits)
Club Grand Deluxe ( identical to Grand Deluxe with Club Benefits)
Premier Suite
Herritage Suite ( this would be the old shophouse suite?)
Executive Suite
Royal Suite
Ambassador Suite
Presidential Suite
Theoretically an Ambassador booking a Heritage Room should get a Deluxe ( though in my book the Heritage room is nicer IMO though smaller) . The higher catagory suites are excluded from RA upgrades.
Nov 18, 2017, 7:34 pm
#971
Join Date: Jan 2016
Location: SIN
Programs: Marriott Platinum | Hilton Diamond | Hyatt Globalist
Posts: 114
I've noticed this property allows Chase reward night bookings for both the Heritage and the Deluxe rooms.
Does it make sense to book a Heritage room then?
I assume Deluxe rooms are higher category(cost a little more too), so I guess I'll just book a deluxe room with my cert? (and get a 1 cat upgrade with my AMB status?)
Does it make sense to book a Heritage room then?
I assume Deluxe rooms are higher category(cost a little more too), so I guess I'll just book a deluxe room with my cert? (and get a 1 cat upgrade with my AMB status?)
Nov 19, 2017, 10:35 pm
#972
Join Date: Dec 2004
Location: ATL
Programs: DL SkyMiles PM/2MM, AA Plat, IC Diam. Amb., Peninsula regular, amanjunkie
Posts: 5,848
Heritage will be a shophouse room, on the second or third floor behind the shophouse facade, whereas Deluxe will be your standard room in the tower. Both are lead-in caregories, the difference being location. Since the refurbishment a couple of years ago, the tower rooms now have the Peranakan styling and refreshed finishes and furnishings (it was a big upgrade in styling, IMHO) so that “plus” for the Heritage rooms is no longer a plus.
Personally, I don’t care for the heritage rooms because I find the setting claustrophobic. You’re low to the ground and might have another building or atrium very close to your window. I stayed in one for a night and asked to change to a lower category room in the tower because I hated the room with a view of the mall just over there.
On on a stay I have later this week, I’ve been upgraded two or three levels to a Heritage Suite. I’d sooner take a Premier Room (junior suite) in the tower or even a Grande Deluxe Room in the tower (extra square footage room at the ends of the tower with slightly different layout and more square footage ) than suffer claustrophobia in the heritage rooms.
that said, I live in a high rise condo with an expansive treetops to horizon view. And my office has a similar view. So YMMV.
Personally, I don’t care for the heritage rooms because I find the setting claustrophobic. You’re low to the ground and might have another building or atrium very close to your window. I stayed in one for a night and asked to change to a lower category room in the tower because I hated the room with a view of the mall just over there.
On on a stay I have later this week, I’ve been upgraded two or three levels to a Heritage Suite. I’d sooner take a Premier Room (junior suite) in the tower or even a Grande Deluxe Room in the tower (extra square footage room at the ends of the tower with slightly different layout and more square footage ) than suffer claustrophobia in the heritage rooms.
that said, I live in a high rise condo with an expansive treetops to horizon view. And my office has a similar view. So YMMV.
Nov 19, 2017, 11:08 pm
#973
Join Date: Apr 2017
Programs: SQ TPPS (21),QF G, NZ E, IHG D Amb, Marriott Gold, HH Gold, Shangri-La Jade, Accor Plat, Hertz P
Posts: 397
Heritage will be a shophouse room, on the second or third floor behind the shophouse facade, whereas Deluxe will be your standard room in the tower. Both are lead-in caregories, the difference being location. Since the refurbishment a couple of years ago, the tower rooms now have the Peranakan styling and refreshed finishes and furnishings (it was a big upgrade in styling, IMHO) so that “plus” for the Heritage rooms is no longer a plus.
Personally, I don’t care for the heritage rooms because I find the setting claustrophobic. You’re low to the ground and might have another building or atrium very close to your window. I stayed in one for a night and asked to change to a lower category room in the tower because I hated the room with a view of the mall just over there.
On on a stay I have later this week, I’ve been upgraded two or three levels to a Heritage Suite. I’d sooner take a Premier Room (junior suite) in the tower or even a Grande Deluxe Room in the tower (extra square footage room at the ends of the tower with slightly different layout and more square footage ) than suffer claustrophobia in the heritage rooms.
that said, I live in a high rise condo with an expansive treetops to horizon view. And my office has a similar view. So YMMV.
Personally, I don’t care for the heritage rooms because I find the setting claustrophobic. You’re low to the ground and might have another building or atrium very close to your window. I stayed in one for a night and asked to change to a lower category room in the tower because I hated the room with a view of the mall just over there.
On on a stay I have later this week, I’ve been upgraded two or three levels to a Heritage Suite. I’d sooner take a Premier Room (junior suite) in the tower or even a Grande Deluxe Room in the tower (extra square footage room at the ends of the tower with slightly different layout and more square footage ) than suffer claustrophobia in the heritage rooms.
that said, I live in a high rise condo with an expansive treetops to horizon view. And my office has a similar view. So YMMV.
Nov 20, 2017, 9:47 pm
#974
Join Date: Sep 2013
Location: CHS
Programs: UA GS, Bonvoy Amabassador, Hertz PC
Posts: 2,589
Heritage will be a shophouse room, on the second or third floor behind the shophouse facade, whereas Deluxe will be your standard room in the tower. Both are lead-in caregories, the difference being location. Since the refurbishment a couple of years ago, the tower rooms now have the Peranakan styling and refreshed finishes and furnishings (it was a big upgrade in styling, IMHO) so that “plus” for the Heritage rooms is no longer a plus.
Personally, I don’t care for the heritage rooms because I find the setting claustrophobic. You’re low to the ground and might have another building or atrium very close to your window. I stayed in one for a night and asked to change to a lower category room in the tower because I hated the room with a view of the mall just over there.
On on a stay I have later this week, I’ve been upgraded two or three levels to a Heritage Suite. I’d sooner take a Premier Room (junior suite) in the tower or even a Grande Deluxe Room in the tower (extra square footage room at the ends of the tower with slightly different layout and more square footage ) than suffer claustrophobia in the heritage rooms.
that said, I live in a high rise condo with an expansive treetops to horizon view. And my office has a similar view. So YMMV.
Personally, I don’t care for the heritage rooms because I find the setting claustrophobic. You’re low to the ground and might have another building or atrium very close to your window. I stayed in one for a night and asked to change to a lower category room in the tower because I hated the room with a view of the mall just over there.
On on a stay I have later this week, I’ve been upgraded two or three levels to a Heritage Suite. I’d sooner take a Premier Room (junior suite) in the tower or even a Grande Deluxe Room in the tower (extra square footage room at the ends of the tower with slightly different layout and more square footage ) than suffer claustrophobia in the heritage rooms.
that said, I live in a high rise condo with an expansive treetops to horizon view. And my office has a similar view. So YMMV.
The layout is pretty much a hot mess though
Dec 1, 2017, 7:57 am
#975
Join Date: Oct 2003
Location: Living in SIN™
Programs: TK/SQ Gold, QR Plat, Marriott/Accor Plat, IC Dia Amb, HH Gold, Hertz PC
Posts: 6,706
Booked a free night award and got this email, if anyone wants a data point:
As you may be aware, IHG Rewards room night does not constitute a room upgrade or breakfast. Nevertheless, we would like offer you a selection of promotional supplement to further elevate your stay experiences with us in the luxurious room category filled with old-world charm and embellished with luxury as below:
As you may be aware, IHG Rewards room night does not constitute a room upgrade or breakfast. Nevertheless, we would like offer you a selection of promotional supplement to further elevate your stay experiences with us in the luxurious room category filled with old-world charm and embellished with luxury as below:
Room Type
Per room nightRoom Type
Per room night
Heritage Club Room*Include Club Intercontinental Lounge benefits
Club Deluxe Room*Include Club Intercontinental Lounge benefits Primed for the modern-day traveler, the spacious38sqmClub InterContinental room features lush bedding and contemporary comforts. SGD 160.00++
Premier Suite*Include Club Intercontinental Lounge benefitsExuding a residential charm that marries luxury and elegance with locality the52sqmpremier suite features a living space w plush sofa seating that offers added sleep comforts. SGD 180.00++
Executive Suite king*Include Club Intercontinental Lounge benefitsA luxuriously spacious suite with high ceilings the 69sqm executive suite features a plush living room and a charming bedroom that combines timeless elegance with hints of locality. SGD 300.00++
Breakfast supplement are currently available at S$30++ per adult per day instead of S$40++ Walk-in rate. Do let us know if you would like to reserve the mention supplement for your stay with us.
Per room nightRoom Type
Per room night
Heritage Club Room*Include Club Intercontinental Lounge benefits
Primed for the modern-day traveler, the spacious38sqmClub InterContinental room features lush bedding and contemporary comforts. SGD 100.00++
Club Deluxe Room*Include Club Intercontinental Lounge benefits Primed for the modern-day traveler, the spacious38sqmClub InterContinental room features lush bedding and contemporary comforts. SGD 160.00++
Premier Suite*Include Club Intercontinental Lounge benefitsExuding a residential charm that marries luxury and elegance with locality the52sqmpremier suite features a living space w plush sofa seating that offers added sleep comforts. SGD 180.00++
Executive Suite king*Include Club Intercontinental Lounge benefitsA luxuriously spacious suite with high ceilings the 69sqm executive suite features a plush living room and a charming bedroom that combines timeless elegance with hints of locality. SGD 300.00++
Breakfast supplement are currently available at S$30++ per adult per day instead of S$40++ Walk-in rate. Do let us know if you would like to reserve the mention supplement for your stay with us.