2000 bonus points which requires hotel agent to log in with your PIN
Oct 23, 2016, 10:26 am
#1
Original Poster
Join Date: Feb 2001
Programs: IHG Diamond, HH Diamond, BW Diamond Select, Accor Silver, Marriott Gold
Posts: 4,228
2000 bonus points which requires hotel agent to log in with your PIN
Checking in to the Holiday Inn Express Dubai Airport, I was offered 2k bonus points, but they had to log in to my account on their machine with my PIN. This seems most unusual.
(Being the only business in Dubai which offered to DCC me as well, at a 5% surcharge, I'm even more dubious of them.)
(Being the only business in Dubai which offered to DCC me as well, at a 5% surcharge, I'm even more dubious of them.)
Oct 23, 2016, 8:39 pm
#3
Join Date: Feb 2013
Location: SFO, MNL, SIN, HAM
Programs: UA GS, SQ PPS, IHG Plat Amb, Marriot Gold, Hilton Gold, Club Carlson Gold, Accor Plat
Posts: 488
I can't think of any good reason why they would need your pin. I'd change the pin immediately and report it to IHG Rewards to look into whatever monkey business they have going on there!
I'd also report the use of DCC - I consider it a scam and it reflects badly on IHG if their properties use it.
I'd also report the use of DCC - I consider it a scam and it reflects badly on IHG if their properties use it.
Oct 23, 2016, 9:26 pm
#4
Original Poster
Join Date: Feb 2001
Programs: IHG Diamond, HH Diamond, BW Diamond Select, Accor Silver, Marriott Gold
Posts: 4,228
I agree that it's a scam, but it was only offered as an option. The print-out had two check boxes and you could mark the second one if you wanted to pay 5% more. They weren't pushing it, so I don't consider they were doing anything more than offering a stupidity fee to those who wanted one.
Oct 23, 2016, 11:37 pm
#5
Join Date: Jun 2016
Location: Hong Kong
Programs: Lowly CX & IHG
Posts: 382
I agree that it's a scam, but it was only offered as an option. The print-out had two check boxes and you could mark the second one if you wanted to pay 5% more. They weren't pushing it, so I don't consider they were doing anything more than offering a stupidity fee to those who wanted one.
Oct 24, 2016, 1:35 am
#6
FlyerTalk Evangelist
Join Date: Aug 2008
Location: Usually in SAN or Central Europe.
Programs: AA:EXP/1MM. Accor/Radisson:Silver; HH:Gold; ICH:Plt Amb.
Posts: 22,307
Requesting your PIN makes zero sense, and really should be a red flag warning. Even at the hotels which don't post the welcome bonus points at checkin, but instead give you a voucher card for you to do it yourself, you don't need to enter your account PIN when doing so on the website. Just your account number and the voucher code. Like others said, change your PIN if you haven't done so already.
Nov 10, 2016, 9:47 pm
#9
Original Poster
Join Date: Feb 2001
Programs: IHG Diamond, HH Diamond, BW Diamond Select, Accor Silver, Marriott Gold
Posts: 4,228
When a merchant offers to rip you off by charging in your credit card's currency instead of the currency of the country you are in at the time.
For more than you will ever want to know, have a look at the DCC thread.
For more than you will ever want to know, have a look at the DCC thread.