Quidco Return
May 5, 2016, 10:43 am
#16
Join Date: Sep 2007
Location: Ether
Programs: Some, not all.
Posts: 1,595
Dear TCB
IHG are on Quidco, will you match the cashback?
Love and kisses
21h
IHG are on Quidco, will you match the cashback?
Love and kisses
21h
Jun 14, 2016, 3:01 pm
#19
Join Date: Oct 2004
Location: SVG
Posts: 1,172
I have had the same issue recently; one booking at the end of May tracked but since then several have not. I do use a dedicated browser, and have even tried clearing cookies etc, though the same day as the IHG bookings I have had Radisson bookings track without issue.
I filed a Quidco claim for one booking and at least there was some record of it since I was able to select the transaction from that list.
Now that I think about it the difference between this non-tracked booking and others was the fact that I selected a bonus points package; is that not a valid rate for cashback perhaps?
I filed a Quidco claim for one booking and at least there was some record of it since I was able to select the transaction from that list.
Now that I think about it the difference between this non-tracked booking and others was the fact that I selected a bonus points package; is that not a valid rate for cashback perhaps?
Jun 14, 2016, 3:47 pm
#20
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
I have had the same issue recently; one booking at the end of May tracked but since then several have not. I do use a dedicated browser, and have even tried clearing cookies etc, though the same day as the IHG bookings I have had Radisson bookings track without issue.
I filed a Quidco claim for one booking and at least there was some record of it since I was able to select the transaction from that list.
Now that I think about it the difference between this non-tracked booking and others was the fact that I selected a bonus points package; is that not a valid rate for cashback perhaps?
I filed a Quidco claim for one booking and at least there was some record of it since I was able to select the transaction from that list.
Now that I think about it the difference between this non-tracked booking and others was the fact that I selected a bonus points package; is that not a valid rate for cashback perhaps?
The odd one has posted when booking but the vast majority of the ones I've made haven't.
Jun 15, 2016, 3:01 am
#21
Join Date: Jan 2014
Location: Sheffield, UK
Programs: BA, Emirates, IHG, Accor, Marriott, Hilton
Posts: 637
Bonus points packages are eligible, I've had two track in the last couple of weeks at 11%. I have noticed that the majority don't track until the day after checkout which is bizarre. I've raised tickets after they haven't posted then the day after checkout I get a message saying they are closing the ticket as it has tracked.
The odd one has posted when booking but the vast majority of the ones I've made haven't.
The odd one has posted when booking but the vast majority of the ones I've made haven't.
Jun 15, 2016, 3:43 am
#22
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
It would certainly make it easier to keep track of. I would recommend raising a ticket though for any that haven't tracked as soon as it is possible to do just incase they do a Hilton and disappear overnight meaning there is no way you can add a ticket later.
Jun 15, 2016, 4:05 am
#23
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,512
I had 3 stays since April, two of them tracked and were paid within 3 weeks, one booking at 11% did not track but a claim has been raised and is being processed. They are all pre-paid.
Jun 15, 2016, 5:52 am
#24
Join Date: Feb 2013
Location: Brussels, Belgium
Programs: Intercontinental Plat RA / Club Carlson Gold / SPG Gold / A Club Plat /
Posts: 23
I just gave it a try but it seems to be worthless for IHG Rewards Club Members
My purchases haven't tracked so I needed to make a claim each time.
Quidco tells me cashback is not valid for bookings with the preferential " Rewards Club Advance Rate"
My purchases haven't tracked so I needed to make a claim each time.
Quidco tells me cashback is not valid for bookings with the preferential " Rewards Club Advance Rate"
Jun 15, 2016, 6:10 am
#25
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,512
My three stays were all booked at the "Rewards Club Advance Rate". I have received cash back for the first two. A claim has been forwarded to the retailer for the third.
Jun 15, 2016, 6:55 am
#26
Join Date: Feb 2013
Location: Brussels, Belgium
Programs: Intercontinental Plat RA / Club Carlson Gold / SPG Gold / A Club Plat /
Posts: 23
Customer service agent told me first that looking at their tracking statistics it doesn't seem that IHG is having any problems with tracking
Team leader explained me afterwards my purchases didn't track as it is not valid for bookings with a preferential " Rewards Club Advance Rate
Quidco's customer service (5 GBP premium fee !) is a real joke, that's for sure
Team leader explained me afterwards my purchases didn't track as it is not valid for bookings with a preferential " Rewards Club Advance Rate
Quidco's customer service (5 GBP premium fee !) is a real joke, that's for sure
Jun 19, 2016, 12:48 am
#28
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
Most cashback sites list restrictions of the type "membership or special rates excluded".
I'm guessing IHG could invoke this restriction to refuse cashback on stays booked at Reward Club rates. They haven't done so, so far, on my TopCashback bookings, or on MrRebates: but I think those organisations have muscle, whereas Quidco is not so big.
So while 11% cashback on Quidco is tempting, perhaps best not to be greedy and stick to the other sites (currently 8%).
Jun 19, 2016, 2:37 am
#29
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
That's certainly worth challenging as on the page on the quidco site directly underneath the 11% text it says "Discover Europe this summer with rooms from £45".
Then when you click through the landing page is for the sale advertising rooms in Europe for £45 this summer!
Off topic (apologies) but I noticed on Facebook that someone has posted they are waiting on a trading standards ruling. When you scroll back through the posts the same person has mentioned trading standards and deceptive rates.
Then when you click through the landing page is for the sale advertising rooms in Europe for £45 this summer!
Off topic (apologies) but I noticed on Facebook that someone has posted they are waiting on a trading standards ruling. When you scroll back through the posts the same person has mentioned trading standards and deceptive rates.
Jun 20, 2016, 10:55 am
#30
Join Date: Feb 2013
Location: Brussels, Belgium
Programs: Intercontinental Plat RA / Club Carlson Gold / SPG Gold / A Club Plat /
Posts: 23
Quidco was querying this with IHG.
They confirm now that all sales made with the "Rewards Club Advance" rates won't qualify for cashback
Quidco will made an update of their terms and conditions.
They confirm now that all sales made with the "Rewards Club Advance" rates won't qualify for cashback
Quidco will made an update of their terms and conditions.