HIX Lisbon Airport Master Thread
#1
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Join Date: Aug 2008
Posts: 1,470
HIX Lisbon Airport Master Thread
I was planning a visit to Lisbon and saw that the HIX at Lisbon airport charges for its airport shuttle; so I wrote them asking for the shuttle schedule. This is the response I received
QUOTE
Good evening Mr. XXX,
We would like to thank you for choosing our hotel.
The shuttle service works from 05h00am until 13pm from the hotel to the airport. It leaves every 20 minutes, it has an extra charge for that, for 2 people will be 8€. Even IHG Spire Elite member pays for it because it is an outsourcing company that provides the service.
From the airport to our hotel, it will be necessary to call us to check if there is a driver available to pick you up and it will be necessary to call between 05h00am until 17h00 because this is the time of the company that works doing the transfer.
Kind regards,
Mariana Assis
Receo/ Front Desk
UNQUOTE
Is there something wrong with me for thinking this is an absoluitely ridiculous response from an airport hotel?
QUOTE
Good evening Mr. XXX,
We would like to thank you for choosing our hotel.
The shuttle service works from 05h00am until 13pm from the hotel to the airport. It leaves every 20 minutes, it has an extra charge for that, for 2 people will be 8€. Even IHG Spire Elite member pays for it because it is an outsourcing company that provides the service.
From the airport to our hotel, it will be necessary to call us to check if there is a driver available to pick you up and it will be necessary to call between 05h00am until 17h00 because this is the time of the company that works doing the transfer.
Kind regards,
Mariana Assis
Receo/ Front Desk
UNQUOTE
Is there something wrong with me for thinking this is an absoluitely ridiculous response from an airport hotel?
#2
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Given how central LIS is to the City and the cheap taxis and hotel rooms are etc. why would you stay anywhere else but the IC? I am confused.
#3
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- Because the IC is more than twice the cost of the Airport HIX
- Because the HIX includes breakfast and IC does not
- Because the idea of crashing into an airport hotel rather than worrying about a taxi ripoff after a long flight, is infinitely more appealing
#4
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The HIX on Ave Liberdade is more centrally located, offers free breakfast, and you can get to it by metro or bus or taxi.
PS: Not sure why you thought the response from the property was ridiculous: because they charge for the shuttle or because you have to call or because it is too expensive or because you feel slighted as an elite? The hotels at OSL do the same thing - outsourced shuttle that you have to pay for.
PS: Not sure why you thought the response from the property was ridiculous: because they charge for the shuttle or because you have to call or because it is too expensive or because you feel slighted as an elite? The hotels at OSL do the same thing - outsourced shuttle that you have to pay for.
Last edited by PilgrimsProgress; Sep 2, 2015 at 6:25 pm
#5
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My view is coloured but the minibar contents alone are worth more than the room rate I pay and I have the choice between a good lounge or restaurant breakfast. I feel 60 euros is a small price to pay for that (and the inevitable 1200 sq foot suite they give me). But I understand 60 euros is a lot to some.
#6
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...PS: Not sure why you thought the response from the property was ridiculous: because they charge for the shuttle or because you have to call or because it is too expensive or because you feel slighted as an elite? The hotels at OSL do the same thing - outsourced shuttle that you have to pay for.
...My view is coloured but the minibar contents alone are worth more than the room rate I pay and I have the choice between a good lounge or restaurant breakfast. I feel 60 euros is a small price to pay for that (and the inevitable 1200 sq foot suite they give me). But I understand 60 euros is a lot to some.
#7
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None of those reasons at all. Absurd because the shuttle FROM the airport operates only until 5pm and then only if there is a driver available! Flights arrive much later than that and I would expect an airport hotel, especially one that charges for a transfer, to run its shuttle until much later. Obviously, YMMV.
Indeed you are quite right, 60 is not an insignificant sum to me. Besides much of the contents of a typical minibar (sugar water and spirits) hold little attraction for me. But I take it that you are a RA to enjoy free minibars and suite upgrades etc; not everybody is so privileged, you know.
Indeed you are quite right, 60 is not an insignificant sum to me. Besides much of the contents of a typical minibar (sugar water and spirits) hold little attraction for me. But I take it that you are a RA to enjoy free minibars and suite upgrades etc; not everybody is so privileged, you know.
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#9
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You can also have breakfast for nothing in Lisbon.
Try for example Versailles:
http://www.thelisbonconnection.com/t...rvice-quality/
Try for example Versailles:
http://www.thelisbonconnection.com/t...rvice-quality/
#10
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Not sure if the new strategy works: the hotels discount heavily through online agencies, and tour groups seem more in evidence - presumably making up for a fall in direct bookings.
The well located HIX continues do very well. (thats the avenida HIX, not the strange airport one).
#11
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You can also have breakfast for nothing in Lisbon.
Try for example Versailles:
http://www.thelisbonconnection.com/t...rvice-quality/
Try for example Versailles:
http://www.thelisbonconnection.com/t...rvice-quality/
#12
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Considering how cheap taxis are in Lisbon, in lieu of paying the 8 Euros for the shuttle I would just get a taxi (or even better, Uber) to/from the property. (I recently took an Uber from the IC to the airport and it was only 8 Euros.) It will certainly save the hassle of having to call and wait for the shuttle.
#13
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You can also have breakfast for nothing in Lisbon.
Try for example Versailles:
http://www.thelisbonconnection.com/t...rvice-quality/
Try for example Versailles:
http://www.thelisbonconnection.com/t...rvice-quality/
What exactly do you mean by "breakfast for nothing"?
#14
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#15
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