Old Aug 3, 2015, 3:17 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Points Scrounger
Time for a Crowne Plaza (& upscale HI) F&B benefit thread - please read the 1st post.


Finland, Europe
CP Helsinki - Spire Paid Breakfast in club J Suite upgrade granted Club access granted Bottle water in room and fruit

China
CP Chengdu Panda Garden - Plat Amb Paid Breakfast in restaurant Club floor upgrade granted Club access granted 2 beer / wine chits
CP Guangzhou City Centre - Spire Paid Lounge access

Hong Kong
CP Causeway Bay - Plat Amb Paid Breakfast in restaurant 2 beer / wine chits for the Club@28 rooftop bar

Canada
CP Toronto Airport - Plat Amb Paid No benefits

United States
CP Detroit Downtown Riverfront - Plat Amb Award / PB Breakfast in restaurant
CP Los Angeles (LAX Airport) - Spire Paid & Award Lounge access (evening reception inc. beer/wine, morning breakfast items)
CP Seattle Airport - Spire Paid "Upgrade" and welcome amenity only - no f&b
CP Seattle Downtown - lounge permanently closed, full buffet breakfast in restaurant one of the welcome amenity options.
CP Washington Natl Airport - Plat Amb Paid Breakfast in restaurant (don't eat there) 2 beer / wine chits
HI Washington Rosslyn @ Key Bridge - Plat Paid
Breakfast in restaurant

Japan
CP Fukuoka - Plat Paid & Award Lounge access & breakfast in restaurant possible
CP Kumamoto - Plat Award Breakfast in restaurant
CP Hiroshima - Plat Paid Lounge access
CP Narita - Plat
Paid Lounge access
CP Okayama - Spire Award / PB - 1 free drink, No other benefits
Print Wikipost

Lounge access / Breakfast at Crowne Plaza properties

Old Aug 3, 2015, 3:16 am
  #1  
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Elite Lounge / Breakfast / F&B Benefits at CP properties

For the sake of keeping this thread neat please copy and fill the below when posting experiences.
-Data points for *nicer* Holiday Inns are also welcome (eg. Hong Kong Golden Mile, Helsinki Downtown, Abu Dhabi etc.)

Hotel: __________
Location: __________
IHG status(s): __________
Paid / award night: __________
Breakfast in restaurant: (list only if offered)
Upgrade to club floor: Granted / Denied (list only if club floor present)
Club lounge access: Granted / Denied (list only if lounge present)
Club lounge services / quality: __________ (only if present / access)
Other comments: __________
(drink chits, room upgrades, location policy changes, excellent location for... etc.)

Last edited by mster; Aug 4, 2015 at 10:58 pm
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Old Aug 3, 2015, 4:50 am
  #2  
 
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Crowne Plaza Milano Malpensa, Milano, Italy: upgrade to exec room, no further advantages (there is no club lounge)

Crowne Plaza Amsterdam Schiphol, Hoofddorp, Netherlands: upgrade to club room, NO club lounge access, no further advantages

Crowne Plaza Venice East, Quarto Daltino, Italy: no advantages (there is no club lounge)

Crowne Plaza Moscow World Trade Center, Moscow, Russia: no advantages

Crowne Plaza Istanbul Asia, Istanbul, Turkey: upgrade, no further advantages
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Old Aug 3, 2015, 5:49 am
  #3  
 
Join Date: May 2015
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All stays as Platinum as there was no Spire at the time.

Crowne Plaza Crawley, UK: no advantage.

Crowne Plaza Melbourne, Australia: no advantage that I know of except sometimes fruits / wine in the room. Sometimes an "upgrade" to the deluxe room if I book the most basic one, but nothing guaranteed. Definitely no free breakfast. I don't think the hotel has a club lounge.

Crowne Plaza Xiamen, China: club room with club access. Possibility to have breakfast at the main restaurant.

Crowne Plaza West Hanoi, Vietnam: club access + suite, although I don't think the suite is guaranteed (lounge is for platinum). I think it's also possible to eat at the main restaurant.
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Old Aug 3, 2015, 5:50 am
  #4  
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I am never wholly sure whether upgrades etc. I get are down to Plat or RA but:-

CP Brussels, upgrade to suite

CP Bruges, booked suite no other upgrade or benefit

CP Manchester City, consistent upgrade to club room/Junior suite and Club Access

CP Manchester Airport, club room and lounge access

CP London Ealing, Club room and access as RA, upon availability as Plat

CP LAX, club room and lounge access
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Old Aug 3, 2015, 5:51 am
  #5  
 
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Kudos for this thread ^

Crowne Plaza Helsinki, Finland: club access with club breakfast included (more limited than in-restaurant) on being upgraded from standard to Jr Suite. Plat elite.
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Old Aug 3, 2015, 6:30 am
  #6  
 
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Originally Posted by jochen_vdk
Crowne Plaza Milano Malpensa, Milano, Italy: upgrade to exec room, no further advantages (there is no club lounge)
Did not upgrade me this April (Gold Ambassador)

Last edited by Temedar; Aug 3, 2015 at 12:04 pm Reason: grammar
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Old Aug 3, 2015, 9:27 am
  #7  
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Originally Posted by jochen_vdk
Crowne Plaza Venice East, Quarto Daltino, Italy: no advantages (there is no club lounge)
Actually there is one (very poor still)

http://www.flyertalk.com/forum/25102137-post520.html
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Old Aug 3, 2015, 1:19 pm
  #8  
 
Join Date: Feb 2011
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All stays as Platinum Ambassador:

CP London City - always upgraded to Club level
CP Brussels - Executive Room, sometimes Junior Suite (there is no club lounge)
CP Paris Republique - one level upgrade only
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Old Aug 3, 2015, 2:27 pm
  #9  
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All stays as Platinum as there was no Spire at the time.

Crowne Plaza Seattle (downtown), U. S.

Given access to top floor lounge, which included daily breakfast and nightly reception (Sun - Thurs).

Crowne Plaza Los Angeles Airport (LAX), U. S.

Given access to lounge, which included evening reception and breakfast (daily).
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Old Aug 3, 2015, 2:28 pm
  #10  
 
Join Date: Sep 2012
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UK (all paid stays, not had any award stays)
CP GLASGOW - upgrade and club
CP LIVERPOOL - upgrade and club
CP MANCHESTER CITY - upgrade and club
CP BIRMINGHAM - club room and club
(Upgrade is only at checkin if no club rooms left Then Lounge access is NOT given)
CP EALING - upgrade and club access
CP COLCHESTER LAKES - upgrade and club access
CP LONDON KENSINGTON - upgrade , lounge access sometimes also given
CP LONDON CITY - platinum Club Room but NO Lounge Access
CP LONDON CITY - RA = Club room PLUS lounge access
CP LHR - previously Club Room and lounge access to Plats, In 2015 upgrade but no lounge access

NL (Center - paid stays only / South - both paid & award stays)
CP AMSTERDAM CENTER - Exec Floor NO Lounge Access (biggest end of floor room)
CP AMSTERDAM SOUTH - 2room J-Suite every time NO Lounge Access including award nights

BELGIUM (only paid stays made)
CP BRUSSELS CENTRE - upgrade (there is no lounge)
CP BRUSSELS AIRPORT - upgrade (lounge closed Fri and Sat nights)

ROMANIA (paid & award/PB stays)
CP BUCHAREST - upgrade to exec and free b/f (no lounge exists) both award/paid

THAILAND (paid & award/PB experiences)
CP BANGKOK - upgrade to club or deluxe (deluxe are better !) or even j-suite sometimes - Plus Lounge access.
(Last stay end 2014 not sure if still give lounge or still upgrade on award nights)

Last edited by scubaccr; Aug 3, 2015 at 2:51 pm
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Old Aug 3, 2015, 10:27 pm
  #11  
 
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Scuba, I can confirm CP Bangkok no longer gives club access for free. I stayed there in March and was offered an upgrade to club floor + club access for $120. This covered all five nights. I thought it was a decent deal so I took it. I was using my into the nights and points.
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Old Aug 4, 2015, 7:13 am
  #12  
 
Join Date: Sep 2012
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Originally Posted by sleuth
Scuba, I can confirm CP Bangkok no longer gives club access for free. I stayed there in March and was offered an upgrade to club floor + club access for $120. This covered all five nights. I thought it was a decent deal so I took it. I was using my into the nights and points.
My point was you no longer get club access on award nights but do get an upgrade. Whereas I believe on paid you still should get club for free

Your stay was non-paid-nights so doesn't show the 2015 paid stay treatment
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Old Aug 4, 2015, 8:54 am
  #13  
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Originally Posted by Points Scrounger
All stays as Platinum as there was no Spire at the time.

Crowne Plaza Seattle (downtown), U. S.

Given access to top floor lounge, which included daily breakfast and nightly reception (Sun - Thurs).

Crowne Plaza Los Angeles Airport (LAX), U. S.

Given access to lounge, which included evening reception and breakfast (daily).
I was given access in Seattle when only a Gold.

I've only stayed at CP LAX once, around 2011, and I seem to recall I got a breakfast voucher only for me as the Plat, but nothing for MrsNWIFlyer - and even that might have been included in the corporate rate anyway.

CP in Copenhagen is excellent - I got lounge access and a couple of other beanies in June, obviously before the introduction of the new level, although whether this might be restricted to Spire only in the future remains to be seen. As I won't be staying there before I reach the qualifying criteria, someone else will have to find out!
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Old Aug 4, 2015, 3:23 pm
  #14  
 
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Originally Posted by scubaccr
My point was you no longer get club access on award nights but do get an upgrade. Whereas I believe on paid you still should get club for free

Your stay was non-paid-nights so doesn't show the 2015 paid stay treatment
I didn't realize this thread pertained to only paid stays. I can't find that anywhere in the title or body of the OP. As far as upgrades/club access on award stays, it is well known that CP Lumpini did as recently as December upgrade plats to club level and provide club access on award stays. My experience in March was contrary to that and so I posted my experience. I'm sorry you don't feel others experience is relevant. That's not an issue I can help you with.
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Old Aug 4, 2015, 6:28 pm
  #15  
 
Join Date: Sep 2012
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Originally Posted by sleuth
I didn't realize this thread pertained to only paid stays. I can't find that anywhere in the title or body of the OP. As far as upgrades/club access on award stays, it is well known that CP Lumpini did as recently as December upgrade plats to club level and provide club access on award stays. My experience in March was contrary to that and so I posted my experience. I'm sorry you don't feel others experience is relevant. That's not an issue I can help you with.
I suggest you take time to better read and digest the posts that FTers take effort to post. If you had done you would see that earlier posters including me refer to both their award and paid experiences if applicable.

Your stay report is valid for award nights but not for paid nights which is all I pointed out

I have both paid and award experience at CP Bangkok and mentioned the current different treatment between the two types paid & award. I said the that award nights no longer get club lounge based on comments but that paid nights could still get one club lounge even after they stopped giving club on award nights during 2014. I tend to pay rather than use points here.

Last edited by scubaccr; Aug 4, 2015 at 6:34 pm
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