Oct 5, 2015, 12:42 pm
Last edit by: scubaccr
List of properties that have (or have not) recognised Spire. AND Provided Spire 'Specific' Benefit.
I suggest listing country, brand, property, how you were recognised (Club/not at all etc) and the month you stayed that way if anyone stays after that date we can have an update on whether things have changed.
Or if anyone can think of a better solution feel free to change it.
INDIA
CP JAIPUR - Suite upgrade, club access, happy hour with free snacks, Spire Elite label placed on your table for better treatment - Sep 2016
INDONESIA
IC Bali - local gift at check-in, room upgrade, free breakfast - Jan 2016
JAPAN
IC Tokyo Bay, not recognised at all, August 2015
NETHERLANDS
CP Amsterdam South - Spires Amenity choice now 'Lounge/Drink/600pts' on both paid+Award nights.
(On paid nights at checkin likely to be offered Junior Suite upgrade too if room is free, but not offered on awards.)
UNITED KINGDOM
CP London Heathrow. Free breakfast only. Offered discounted cash payment of 24 GBP pp for lounge access June 2016
Indigo Paddington, no recognisition. September 2015 (this hotel now gives good upgrades to Spire even when checking in late)
Indigo Kensington/Earls Court - apparently recognised. Got nothing not even Welcome Amenity, October 2015
HI Haydock M6 - J23, recognised as club. September 2015
HI London Gatwick Worth, Recognised as Club, September 2015
HI Express Birmingham NEC recognised as "basic member" August 2015
HIX Birmingham Star City, no recognition or amenity - January 2016
HIX Hamilton, recognised as club Aug 2015, recog. Spire Aug 2016
HI Birmingham M6, recognised as club Sept 2015 & Oct 2015, recognised as Spire January 2016
HIX Leigh Sports Village, recognised as club Sept 2015
HI Portsmouth, recognised as Club 22/October/2015
HI Leeds - Wakefield, recognised as club 19th December 2015
HI Luton Airport Recognised as Club 18th March 2016
HI Norwich Airport Me Recognised as Platinum June 3rd 2016
HI Norwich Airport MrsB Recognisd as Club June 3rd 2016.
USA
HI Express, Chicago, IL, recognized at Platinum (not Spire), October/2015. No benefits
THAILAND
HI Pattaya, Thailand, recognized at Platinum (not Spire), November/2105. August 2016, recognized as Spire, upgrade to Ocean View Suite but no benefits
CHINA
CP Guangzhou Haidu letter recognising as a Spire but no benefits additional to Golds. No room upgrade
CP Qingdao No letter, no recognition nothing
I suggest listing country, brand, property, how you were recognised (Club/not at all etc) and the month you stayed that way if anyone stays after that date we can have an update on whether things have changed.
Or if anyone can think of a better solution feel free to change it.
INDIA
CP JAIPUR - Suite upgrade, club access, happy hour with free snacks, Spire Elite label placed on your table for better treatment - Sep 2016
INDONESIA
IC Bali - local gift at check-in, room upgrade, free breakfast - Jan 2016
JAPAN
IC Tokyo Bay, not recognised at all, August 2015
NETHERLANDS
CP Amsterdam South - Spires Amenity choice now 'Lounge/Drink/600pts' on both paid+Award nights.
(On paid nights at checkin likely to be offered Junior Suite upgrade too if room is free, but not offered on awards.)
UNITED KINGDOM
CP London Heathrow. Free breakfast only. Offered discounted cash payment of 24 GBP pp for lounge access June 2016
Indigo Paddington, no recognisition. September 2015 (this hotel now gives good upgrades to Spire even when checking in late)
Indigo Kensington/Earls Court - apparently recognised. Got nothing not even Welcome Amenity, October 2015
HI Haydock M6 - J23, recognised as club. September 2015
HI London Gatwick Worth, Recognised as Club, September 2015
HI Express Birmingham NEC recognised as "basic member" August 2015
HIX Birmingham Star City, no recognition or amenity - January 2016
HIX Hamilton, recognised as club Aug 2015, recog. Spire Aug 2016
HI Birmingham M6, recognised as club Sept 2015 & Oct 2015, recognised as Spire January 2016
HIX Leigh Sports Village, recognised as club Sept 2015
HI Portsmouth, recognised as Club 22/October/2015
HI Leeds - Wakefield, recognised as club 19th December 2015
HI Luton Airport Recognised as Club 18th March 2016
HI Norwich Airport Me Recognised as Platinum June 3rd 2016
HI Norwich Airport MrsB Recognisd as Club June 3rd 2016.
USA
HI Express, Chicago, IL, recognized at Platinum (not Spire), October/2015. No benefits
THAILAND
HI Pattaya, Thailand, recognized at Platinum (not Spire), November/2105. August 2016, recognized as Spire, upgrade to Ocean View Suite but no benefits
CHINA
CP Guangzhou Haidu letter recognising as a Spire but no benefits additional to Golds. No room upgrade
CP Qingdao No letter, no recognition nothing
Discussion about new top tier: Spire
Aug 13, 2017, 12:07 am
#2056
Join Date: Jun 2007
Programs: ROP Gold
Posts: 1,292
That means after next year, I would need to clock the 75 nights once again to hit my Spire status for 2019?
Appreciate your kind advice.
Aug 13, 2017, 5:23 am
#2057
Join Date: Apr 2008
Location: Germany, Austria
Programs: IHG Diamond Ambassador, ALL Silver,, Miles&More
Posts: 1,122
I have no idea what that information "To maintain your Elite status, either stay at least 10 qualifying nights with us or earn 10,000 qualifying points" (same on my account page since years) is good for. Maybe they just mean the lowest Elite tier (Gold).
Aug 13, 2017, 6:09 am
#2058
Join Date: Apr 2006
Location: BNE
Programs: QF Gold, VA Gold, IHG Spire, Accor Plat, Marriot Plat, Hilton Diamond
Posts: 2,281
You should next year requalify for 2019, so 75 nights (or less if you have got roll over nights from this year) or 75000 elite points to remain Spire.
I have no idea what that information "To maintain your Elite status, either stay at least 10 qualifying nights with us or earn 10,000 qualifying points" (same on my account page since years) is good for. Maybe they just mean the lowest Elite tier (Gold).
I have no idea what that information "To maintain your Elite status, either stay at least 10 qualifying nights with us or earn 10,000 qualifying points" (same on my account page since years) is good for. Maybe they just mean the lowest Elite tier (Gold).
Aug 13, 2017, 9:29 am
#2059
Join Date: Apr 2008
Location: Germany, Austria
Programs: IHG Diamond Ambassador, ALL Silver,, Miles&More
Posts: 1,122
15 stays with 5000 or 25 with 3000 qualifying points (booking better rooms and/or bonus points rates) seem reasonable.
Aug 18, 2017, 10:12 pm
#2060
Join Date: Jun 2007
Programs: ROP Gold
Posts: 1,292
Aug 19, 2017, 1:21 am
#2061
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
Poster was saying that they reach 75k points needed for IHG Spire by booking a miserly 15nights on the 5000point EQP bonus package room rate.
You always need hit either 75k EQPs or 75nights during a calendar year to reach or renew IHG Spire status
Aug 23, 2017, 3:12 am
#2063
Join Date: Aug 2003
Location: Singapore
Programs: SIA Solitaire PPS, IHG Royal Amb, Hyatt Globalist, Bonvoy Gold, Hilton Hhonor Gold
Posts: 2,207
Same here, I hit 75K qualifying points a month back too. I used the webchat to check with the IHG Rep and they immediately credit the points to my account. You may wish to try that as well.
Aug 23, 2017, 4:15 am
#2064
Join Date: Mar 2012
Location: Isle of Sheppey, UK
Posts: 317
"I hope you’re doing well today! I am happy to help you with your Spire Elite account concern.
Foremost, I sincerely apologize that my response is badly delayed, which necessitated you making another effort to contact us. Our incoming e-mail traffic recently picked up in an unexpected way, and we are currently working to catch up again. My sincere apology, because you may easily have thought we had disregarded your input to us.
Our records show that your Ambassador status has been renewed on 03 Jan 2017. Please be advise that since your status has been renewed your Spire Elite status has been maintained. As such, we are unable to award the Spire Benefit this time.
Thank you for choosing IHG Rewards Club. I hope this helped to answer your concern but if not, please let us know; we’d be happy to follow up."
I emailed back last week to point out that the 25,000 point choice award should be enabled once 75,000 qualifying points have been earned, but no reply (and no 25,000 points!) so far...
Aug 23, 2017, 4:55 am
#2065
Join Date: Oct 2009
Location: Central Scotland
Programs: Oneworld, Avios and IHG Spire Ambassador
Posts: 574
After a few minutes I was told there was a 'system error' and she credited me the 25,000 Points on the spot
Aug 25, 2017, 10:20 am
#2066
Join Date: Mar 2012
Location: Isle of Sheppey, UK
Posts: 317
The fix itself sounds a bit kludgey, but hey, it works.
"Foremost, I apologized for the confusion. Due to system issues, your Spire Benefit did not posted on the account automatically. As such, we need to make an adjustment by downgrading your account to Platinum elite and re-upgrade it to Spire Elite. You may check this adjustment online by logging on your account at www.ihg.com."
Aug 29, 2017, 8:03 am
#2067
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,591
I am looking to finish 2017 with minimum Spire requal and next year skip IHG picking only Accelerate berries for easy free nights if they continue like this.
I waited to see the merits of Spire for more than 2 years and now I have seen it
I waited to see the merits of Spire for more than 2 years and now I have seen it
Sep 1, 2017, 4:05 pm
#2068
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,262
They seem to have at least partially fixed the choice benefit selection issue. Noticed this afternoon in the app that I'd had some EQ that requalified me for Spire post, and then when I logged onto the web site from my phone browser, it allowed me to select my 25K bonus points.
I've done a lot of burning points this year; nice to feel like I'm starting to rebuild my balance again.
I've done a lot of burning points this year; nice to feel like I'm starting to rebuild my balance again.
Sep 28, 2017, 7:30 am
#2069
Join Date: Nov 2006
Location: RBKC
Programs: MUCCI Diamante- that's all that matters
Posts: 546
I have just re-qualified for Spire but unable to get my 25k points benefit. It is not showing up on my Spire Benefits list. I remember last year (Oct 2016) it showed as soon as I hit the 75k points threshold. I emailed IHG Ambassador, but they said that it can take a long time for it to activate? What are your experiences? Should I insist with IHG?