Extending Chase IHG Free Night
Mar 2, 2015, 5:12 am
#2
Suspended
Join Date: Jan 2003
Posts: 8,720
However, should you actually book the IHG free night beyond its "expiration" date and that date passes and you then wish to change your mind and re-book for another date or an entirely different hotel, you will lose the attached certificate.
Consequently, it is longer lived than the Marriott certificate, but once assigned to a specific hotel and its expiration date passes, it is a use it or lose it proposition -- you will not be able to later change your mind concerning its use date, nor the hotel where the free night is to be consumed.
Last edited by NJUPINTHEAIR; Mar 2, 2015 at 5:17 am
Aug 17, 2016, 9:08 pm
#3
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,314
I was wondering whether anyone had more recent experience with this.
My night expires in Aug, great, but my wife's in April. Would be great to use them both in summer.
My night expires in Aug, great, but my wife's in April. Would be great to use them both in summer.
Jan 8, 2017, 7:10 pm
#4
Join Date: Mar 2005
Location: San Diego
Programs: Hilton Gold; IHG Spire Elite
Posts: 237
I'm sort of wondering too. My "cert" expires 5/5/17, but the website is letting me book a room for free in June. What will happen when i show up at the hotel? It's in Madrid, Spain.
Jan 8, 2017, 10:23 pm
#5
Join Date: Sep 2014
Programs: IHG Platinum
Posts: 629
Nothing bad will happen. They probably won't even blink an eye. Enjoy Madrid. It's my new favorite in Europe. Are you staying at the Hotel Indigo?
Jan 9, 2017, 10:24 pm
#6
Join Date: Mar 2005
Location: San Diego
Programs: Hilton Gold; IHG Spire Elite
Posts: 237
Thanks for the counsel. I'm using my freebie night after my school group goes to the airport. Then the next day I'm back to the airport to go to Tallinn. So I'm unsettled as to where to crash for just one night? The airport? Indigo? the IC? I don't want to waste my voucher on a 100 bucks a night place, but don't want to have a lot of hassle for one night, either. Advice?
Jan 9, 2017, 11:25 pm
#7
Join Date: Sep 2014
Programs: IHG Platinum
Posts: 629
Thanks for the counsel. I'm using my freebie night after my school group goes to the airport. Then the next day I'm back to the airport to go to Tallinn. So I'm unsettled as to where to crash for just one night? The airport? Indigo? the IC? I don't want to waste my voucher on a 100 bucks a night place, but don't want to have a lot of hassle for one night, either. Advice?
Jan 18, 2017, 10:48 am
#8
Join Date: Sep 2015
Posts: 6
I am still trying to figure out if it's "book by" or "stay by"
Here is official terms and condition on IHG.com on anniversary certificate.
"The Anniversary Free Night must be redeemed, and stay must be completed within the booking window dates shown."
To me it's pretty cut and dry that I must complete the stay before the certificate is expired not just book by. But what I am hearing on this thread is that I can still book the stay past the certificate expiry date as long as I make a booking before?
Here is official terms and condition on IHG.com on anniversary certificate.
"The Anniversary Free Night must be redeemed, and stay must be completed within the booking window dates shown."
To me it's pretty cut and dry that I must complete the stay before the certificate is expired not just book by. But what I am hearing on this thread is that I can still book the stay past the certificate expiry date as long as I make a booking before?
Jan 18, 2017, 8:13 pm
#9
Join Date: Dec 2000
Location: BOS
Posts: 1,461
Historically, that's been the case, and I did so once myself with no issue. I don't think it's exactly the "official" policy though, because as you say, the certificate seems to say otherwise. Some people have emailed the hotel after they made the reservation to verify it's okay. That way, they have something in writing.
Note, you won't be able to cancel your reservation and get the certificate back once the expiration date has past.
Note, you won't be able to cancel your reservation and get the certificate back once the expiration date has past.
Dec 2, 2022, 2:49 pm
#10
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,026
I have a free night cert expiring the end of this month; is it possible to extend?
Dec 21, 2022, 4:29 pm
#11
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,746
Dec 21, 2022, 4:45 pm
#12
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,746
No joy on going to online chat.
I am sorry, but we can't convert your free night into points. The free night last year was extended or converted into points due to the pandemic situation. I'm really sorry that we can no longer extend the expiration date beyond this year.
I am sorry, but we can't convert your free night into points. The free night last year was extended or converted into points due to the pandemic situation. I'm really sorry that we can no longer extend the expiration date beyond this year.