Busted, Uh... Roll of honor for busted Plats
Jan 19, 2014, 2:08 pm
#61
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
1. I hope you enrolled as Ambassador ++ also for Ambassador Accelerator for 20k bonus every 15nights.
2. Platinum hardly gets you anything at an IC other tha free internet. Occaisionally Elites in newly refurbished rooms of same type or higher floor.
3. Not sure what number of nights $6000 equates to, about $5000 + $1000vat, could be 30 $150++ nights or just 10 $500++ nights (ignoring F+D)? Depends if expensive London/Paris/Amsterdam or cheaper Berlin, Madrid etc.
As long as you are Ambassador before staying all those room nights will count towards Royal Ambassador. Although secret qualification thresh hold, it will need minimum of 60 IHG Brand nights, of which minimum 20 are IC Nights within a rolling 365 day period.
You also need to stay a 3 different IC's.
4. If your stays are all IC's, IHG Gold (Ambassador gives Gold anyway) will give you free internet, and you should concentrate on reaching RA status with 60 nights.
As I said I really hope you paid $200 to become Ambassador, as I think (I am not 100% sure) nights only count towards RAafter enrolling.
2. Platinum hardly gets you anything at an IC other tha free internet. Occaisionally Elites in newly refurbished rooms of same type or higher floor.
3. Not sure what number of nights $6000 equates to, about $5000 + $1000vat, could be 30 $150++ nights or just 10 $500++ nights (ignoring F+D)? Depends if expensive London/Paris/Amsterdam or cheaper Berlin, Madrid etc.
As long as you are Ambassador before staying all those room nights will count towards Royal Ambassador. Although secret qualification thresh hold, it will need minimum of 60 IHG Brand nights, of which minimum 20 are IC Nights within a rolling 365 day period.
You also need to stay a 3 different IC's.
4. If your stays are all IC's, IHG Gold (Ambassador gives Gold anyway) will give you free internet, and you should concentrate on reaching RA status with 60 nights.
As I said I really hope you paid $200 to become Ambassador, as I think (I am not 100% sure) nights only count towards RAafter enrolling.
Jan 20, 2014, 1:06 am
#62
In memoriam
Original Poster
Join Date: Jan 2009
Location: MAN
Programs: Marriott Lifetime Titanium, IHG Spire, UA Silver, Dennis The Menace Fan Club
Posts: 1,457
My guess is that, although the letters and member cards were sincere, they never actually got around to extending the status itself back then. Now, the current reps know nothing about that situation, and are lazily blowing us off. I got a reply that I need to attach a copy of the letter so they can see for themselves what I'm complaining about. Hope I can find it!
Jan 20, 2014, 1:09 am
#63
Join Date: Feb 2012
Location: Helsinki (Finland)
Programs: IHG Plat, Marriott Plat
Posts: 468
I did get the letter but too bad I threw it away as soon as I had read it and only kept the card
But then again, who would back then imagined they would do something like this.
But then again, who would back then imagined they would do something like this.
Jan 20, 2014, 2:18 am
#64
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Got downgraded to Gold too. For whatever reason, my account showed as Platinum even a couple of days ago.
IHG Gold status is basically useless. 10% bonus is basically peanuts and the priority check-in is very rarely relevant to me for one or more reasons -- and those are the only two "benefits" that Gold "elite" status has.
IHG Gold status is basically useless. 10% bonus is basically peanuts and the priority check-in is very rarely relevant to me for one or more reasons -- and those are the only two "benefits" that Gold "elite" status has.
Last edited by GUWonder; Jan 20, 2014 at 2:28 am
Jan 20, 2014, 3:38 am
#65
Join Date: Jan 2011
Posts: 123
Free internet in Europe is always a bonus!
It appears that they have changed the rules on that, only giving it to people with elite status��
http://boardingarea.com/viewfromthew...g-hotel-guest/
It appears that they have changed the rules on that, only giving it to people with elite status��
http://boardingarea.com/viewfromthew...g-hotel-guest/
Jan 20, 2014, 4:47 am
#66
Join Date: Apr 2005
Location: Scotland
Programs: not a lot
Posts: 1,774
Been downgraded to gold despite having got the new card and letter confirming my status in 2014 as platinum. The letter has long since been recycled.
I've got an email conversation going with IHG at the moment requesting I get my platinum status back, waiting to hear back from them.
I was only about 6k points short of earning platinum so would have got that it I hadn't got the letter.
I've been a platinum since 2006 with probably in the region of 550+ nights in those 8 years. Whilst not as high as some on here it's still a lot.
I've got an email conversation going with IHG at the moment requesting I get my platinum status back, waiting to hear back from them.
I was only about 6k points short of earning platinum so would have got that it I hadn't got the letter.
I've been a platinum since 2006 with probably in the region of 550+ nights in those 8 years. Whilst not as high as some on here it's still a lot.
Jan 20, 2014, 8:44 am
#67
Join Date: Jan 2010
Programs: IC, WN, Hyatt, Avis
Posts: 134
I too have been busted down to a Gold (according to my account on ihg.com). However today I just received an email entitled Your January IHG Rewards Club Mid-Month eStatement is Ready and the email identifies me as Platinum Elite. What, what?
Jan 20, 2014, 8:59 am
#68
Join Date: Jun 2005
Location: UK
Programs: BA S, VS S, SQ G, HH D, IHG D/A, Marriott G, Radisson G, Hertz PC
Posts: 3,945
Ditto, although I was guessing they ran their mail shot over a week ago - seems quite common for big companies to do these quite a bit in advance. Agree it seems rather silly to confuse their customers yet again though!
Jan 20, 2014, 9:37 am
#69
Join Date: Jul 2011
Location: UK
Programs: BAEC GGL, HHonors Diamond, IHG Uninspired, Marriott Bonvoy Titanium, UK AMEX Plat
Posts: 2,152
I requested a status match to Platinum in late November 2013. I was specifically told that the Platinum status would be good for the entirety of 2014 (which matched what I read on FT for late year status matches). In the 8 weeks since receiving the status, I've provided roughly $6000 of business to IHG properties.
This week I noticed my status had been downgraded to Gold. When I called, I was told that my status match actually expired in December and nothing could be done since it was a one-time offer.
This week I noticed my status had been downgraded to Gold. When I called, I was told that my status match actually expired in December and nothing could be done since it was a one-time offer.
Jan 20, 2014, 10:20 am
#70
Join Date: Jan 2013
Programs: Marriott LT Plat, Hyatt Globalist, AA Plat
Posts: 199
I too received a letter sometime mid-2013 saying my Plat status would be extended through 2014 but am surprised to see I am now Gold.
I have to look for that letter but I don't think I kept it. I would never have thought there was a reason to keep it.
I called today, rep said there was no such communication.
This is unbelievable.
I have to look for that letter but I don't think I kept it. I would never have thought there was a reason to keep it.
I called today, rep said there was no such communication.
This is unbelievable.
Jan 20, 2014, 10:39 am
#71
Join Date: Apr 2005
Location: Scotland
Programs: not a lot
Posts: 1,774
I too received a letter sometime mid-2013 saying my Plat status would be extended through 2014 but am surprised to see I am now Gold.
I have to look for that letter but I don't think I kept it. I would never have thought there was a reason to keep it.
I called today, rep said there was no such communication.
This is unbelievable.
I have to look for that letter but I don't think I kept it. I would never have thought there was a reason to keep it.
I called today, rep said there was no such communication.
This is unbelievable.
Jan 21, 2014, 1:52 am
#74
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,831
I did attached the membership card, but they simply did not care.
I did not manage to find the letter also. well it is almost 1/2 years ago when when Is aw that letter. That guy Don Berg, does ring a bell. Should we alll write to Don and express our dissatisfaction.
Last edited by lingua101; Jan 21, 2014 at 2:14 am
Jan 21, 2014, 1:57 am
#75
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,831
Well I will forward this to the IHG care and see what they will say. Well may be they simply do not care.
I just notice that the mid Jan statement, althought I received it yesterday (20-Jan), it does not include the point posted on 15-Jan. Perhaps 15-Jan was the date when they were downgrading everyone.
Will post what is the reply I got from IHG.
Last edited by lingua101; Jan 21, 2014 at 2:05 am