IHG Status Match Timescale
Jun 5, 2013, 1:01 pm
#1
Original Poster
Join Date: May 2013
Location: BHX
Programs: A Club Plat, IHG Plat, CC Gold, A3 Blue
Posts: 27
IHG Status Match Timescale
Hi,
I requested a status match from Le Club Accorhotels Platinum to Priority Club Rewards (I emailed [email protected])
Anyone know how long this normally takes, as I sent the email a week ago and haven't got anything back yet. Is it worth sending another one?
Thanks
I requested a status match from Le Club Accorhotels Platinum to Priority Club Rewards (I emailed [email protected])
Anyone know how long this normally takes, as I sent the email a week ago and haven't got anything back yet. Is it worth sending another one?
Thanks
Jun 15, 2013, 3:27 am
#3
Original Poster
Join Date: May 2013
Location: BHX
Programs: A Club Plat, IHG Plat, CC Gold, A3 Blue
Posts: 27
IHG Status Match Timescale
Anyone else looking for a status match, it's much better just to ring them. I rang their US service centre on +1-888-211-9874 at 10am UK time, did not have to wait in a queue, and had the status match done and showing on my online account in less than 5 minutes by emailing directly to the CSR I was talking to. Much better than the emails, which had no replies.
Jun 15, 2013, 11:17 am
#5
Join Date: Feb 2013
Location: Guangzhou, China
Programs: HHonors Gold, Star Alliance Gold, IHG Platinum
Posts: 187
took them approx 3 weeks to match my HHonors Gold. Only valid until end of 2013 and 50 nights required to maintain Platinum lol that would mean 1/3 of the year from now on holidays 
Jun 22, 2013, 6:48 pm
#8
Join Date: Oct 2012
Location: ABE
Programs: DL DM, IHG Spire, Mariott Platinum (UA SI) Avis First, National Executive
Posts: 764
Call.
and get a screenshot of your current status
ask for an email address for the agent
sent the screenshot
you will be matched before the call ends
(not sure that it will work for the free Accor platinum
)
and get a screenshot of your current status
ask for an email address for the agent
sent the screenshot
you will be matched before the call ends
(not sure that it will work for the free Accor platinum
)
Aug 3, 2013, 11:00 pm
#9
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,434
The whole process took me about 10 minutes by phone. The operator took my information, she specified an email address to which I sent my credentials, she put me on hold for about two minutes to confirm, and the Platinum status was confirmed on my account soon after.
I'd rather there were a reliable way to do this by email, but the phone method was painless enough.
I'd rather there were a reliable way to do this by email, but the phone method was painless enough.
Aug 7, 2013, 12:48 am
#10
Join Date: Jul 2009
Location: UK
Programs: BA Silver, ICH Plat, Club Carlson G, SAS S
Posts: 1,175
You would need to stay in $50 rooms and not spend extras or ever partake in bonuses to need to do it through nights
Aug 7, 2013, 2:06 am
#11
Join Date: Mar 2008
Posts: 424
I got a status match within a few hours using this email: [email protected]
Aug 19, 2013, 2:17 pm
#12
Join Date: Aug 2013
Location: CLE
Programs: UA Premier Platinum, HH Diamond
Posts: 32
I spoke with the IHG rep and she would not give me her personal email to send my Hilton Diamond info to her. I had to send it to the generic one so we'll see how long this takes.
Oh yeah...long time lurker, I finally decided to sign on and post.
Oh yeah...long time lurker, I finally decided to sign on and post.
Aug 24, 2013, 4:48 am
#14
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
Historically to end of current calendar year, ie 31st December 2013.
Your status renewal is then based on qual points/qual nights posted since joining/matching up until end of year.
Aug 27, 2013, 3:30 am
#15
Join Date: Mar 2012
Posts: 940
Can anyone provide me a specific agent's email?
Hi, guys...I'm trying to do a status match with IHG, but there's still no response from them 2 weeks after my email...
I'm thinking maybe it would be faster for me to email a specific agent? I'm staying in Europe, and I don't think I'm able to call to US...
Thanks a lot.
I'm thinking maybe it would be faster for me to email a specific agent? I'm staying in Europe, and I don't think I'm able to call to US...
Thanks a lot.