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Old Mar 21, 13, 3:50 am   #1
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Join Date: Dec 2012
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Platinum - How Late was Your Late Check Out?

They vary from hotel property to property, day to day, elite or not, subject to availability, Manager's mood...etc etc etc.

When was the latest check out you received at an IHG location?

Location:
Date:
Elite Status:
Standard check out time:
Late check out time:
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Old Mar 21, 13, 1:46 pm   #2
 
Join Date: Sep 2010
Location: Auckland NZ
Programs: SQ TPPS, EK Gold, IHG RA, Marriott Gold Hyatt Diamond, HHonors Gold, UA Premier Gold, TG Silver
Posts: 1,079
Regularly 6pm at IC Singapore.
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Old Mar 22, 13, 3:50 am   #3
 
Join Date: Aug 2010
Location: CPH
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Quote:
Originally Posted by Wan1dap View Post
Regularly 6pm at IC Singapore.
As a RA, yes. As Plat, no. We were denied for late check-out.

As Plat we got 4pm check-out at CP Changi.

Hotels in HKG - 2pm is like a 'norm', not just IHG, Marriott too.
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Old Mar 22, 13, 8:54 am   #4
 
Join Date: Jan 2009
Location: Paris, France
Programs: FB Silver, QR Silver, LeClub Accor Silver, PC Plat
Posts: 172
On a stay at the CP Surfers Paradise, Australia, I was awarded a generous 1pm late checkout "as a valued Platinum member"...
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Old Mar 24, 13, 12:14 pm   #5
 
Join Date: Nov 2010
Posts: 28
Location: Crown Plaza / Rockville, MD [very near DC]
Date: 03.17.13
Elite Status: Platinum
Standard check out time: 11 am
Late check out time: 2 pm

I thought that being a Platinum member guaranteed a 2 pm late check out ?
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Old Mar 24, 13, 2:39 pm   #6
 
Join Date: Nov 2006
Location: LCY-ORY
Programs: BMI/SQ/AFKL/PC RAmboŽ/Oyster/B&Q
Posts: 1,213
Hi BKK ~ Silom always seems to offer 6pm without even asking ,,,,,,so one suspects asking for later would be a breeze
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Old Mar 24, 13, 4:33 pm   #7
 
Join Date: Oct 2012
Posts: 72
Good question. My experience is Platinums get 2PM, never later, even if the hotel is 50% vacant. That said, I am grateful for the perk. When requesting, I always reiterate Platinum status. 2PM sharp seems to be the standard (regardless of the standard check-out time) across North America for Platinums. This is based on experiences in recent months at:

HI Select Montreal Downtown
CP Montreal Airport
HI Toronto Downtown
HI Mississauga Toronto West
CP Miami Airport
CP Tampa Westshore
HIX Largo-Clearwater
HI Atlanta Downtown
HI Kingston Waterfront
HIX Kingston
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Old Mar 24, 13, 6:59 pm   #8
 
Join Date: Sep 2008
Posts: 47
Quote:
Originally Posted by Wan1dap View Post
Regularly 6pm at IC Singapore.
Same here, they're the most accommodating, by far, with late check out requests; there have even been some occasions when they've allowed me to check out at 9pm if they're not desperate for the room. It tends to be around 4pm with most other ICs I stay at and 2pm-ish for CP and HI properties.
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Old Mar 25, 13, 4:08 am   #9
 
Join Date: Jul 2006
Location: SIN / HAK / HKG / NYC / SZX
Programs: UA 1K, SQ KF Gold, DL, AA, IHG RC Plat RA, Marriott Gold, HHonors Gold, Hyatt GP, SPG
Posts: 602
Location: HIX Shenzhen Luohu
Date: 24 March 2013 (stay here often for the last few years)
Elite Status: Platinum Royal Ambassador
Standard check out time: 12noon
Late check out time: 4pm (all the time but sometimes I leave earlier due to early flights)
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Old Mar 25, 13, 5:57 am   #10
 
Join Date: Jan 2008
Location: HEL
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Quote:
Originally Posted by Wan1dap View Post
Regularly 6pm at IC Singapore.
If I remember correctly, this is a regular perk of the Club room - which you probably received, as a RA upgrade. (I might confuse it with IC BKK, though)
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Old Mar 25, 13, 6:08 am   #11
 
Join Date: Dec 2010
Location: UK
Programs: IHG Plat; CC Gold
Posts: 843
Most places in the UK it is 2 pm, get that almost everywhere with only a few exceptions.
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Old Mar 25, 13, 4:31 pm   #12
 
Join Date: Sep 2010
Location: Auckland NZ
Programs: SQ TPPS, EK Gold, IHG RA, Marriott Gold Hyatt Diamond, HHonors Gold, UA Premier Gold, TG Silver
Posts: 1,079
Quote:
Originally Posted by WilcoRoger View Post
If I remember correctly, this is a regular perk of the Club room - which you probably received, as a RA upgrade. (I might confuse it with IC BKK, though)
No, I usually take the Premier room instead of Club access. I have a separate Club arrangement with the hotel. The late check-outs have been granted on a case-by-case basis, although I've never been refused.
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Old Mar 25, 13, 11:13 pm   #13
 
Join Date: Sep 2010
Location: California
Programs: HH Gold, Club Carlson Gold, Priority Club Platinum, AA, USAir, ANA,
Posts: 134
Location: Intercontinental Tokyo Bay
Date: November 2012
Elite Status: Platinum
Standard check out time: not sure
Late check out time: 4 pm
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Old Mar 26, 13, 5:55 am   #14
 
Join Date: Mar 2006
Location: MAN-NCL-PRG
Programs: Mucci Extraordinaire, IC RA, Hilton Diamond, BD*S, BA Gold, KL, LH
Posts: 8,994
Even the basic level of PC is supposed to get you some sort of late check out.
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Old Mar 26, 13, 1:24 pm   #15
 
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BD Gold, BA Gold, IHG Plat
Posts: 813
Quote:
Originally Posted by docklander View Post
Hi BKK ~ Silom always seems to offer 6pm without even asking ,,,,,,so one suspects asking for later would be a breeze
We were offered, without asking, a 6pm check-out in January (because we were British and "all flights back to Europe leave late, so you'll need this").

The lady checking us in assured us that if we wanted to extend this to 7pm or later it wouldn't be a problem, and just to make a request at any time. However, when we asked very early on our day of departure if we could do this it suddenly turned into a problem and we had to gently remind them of the earlier verbal promise, which had the desired effect.

So ... YMMV ... and if 7pm is offered at check-in, take it then!
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