Platinum - How Late was Your Late Check Out?
#1
Suspended
Original Poster
Join Date: Dec 2012
Posts: 2,377
Platinum - How Late was Your Late Check Out?
They vary from hotel property to property, day to day, elite or not, subject to availability, Manager's mood...etc etc etc.
When was the latest check out you received at an IHG location?
Location:
Date:
Elite Status:
Standard check out time:
Late check out time:
When was the latest check out you received at an IHG location?
Location:
Date:
Elite Status:
Standard check out time:
Late check out time:
#3
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,000
#7
Join Date: Oct 2012
Posts: 140
Good question. My experience is Platinums get 2PM, never later, even if the hotel is 50% vacant. That said, I am grateful for the perk. When requesting, I always reiterate Platinum status. 2PM sharp seems to be the standard (regardless of the standard check-out time) across North America for Platinums. This is based on experiences in recent months at:
HI Select Montreal Downtown
CP Montreal Airport
HI Toronto Downtown
HI Mississauga Toronto West
CP Miami Airport
CP Tampa Westshore
HIX Largo-Clearwater
HI Atlanta Downtown
HI Kingston Waterfront
HIX Kingston
HI Select Montreal Downtown
CP Montreal Airport
HI Toronto Downtown
HI Mississauga Toronto West
CP Miami Airport
CP Tampa Westshore
HIX Largo-Clearwater
HI Atlanta Downtown
HI Kingston Waterfront
HIX Kingston
#8
Join Date: Sep 2008
Posts: 60
Same here, they're the most accommodating, by far, with late check out requests; there have even been some occasions when they've allowed me to check out at 9pm if they're not desperate for the room. It tends to be around 4pm with most other ICs I stay at and 2pm-ish for CP and HI properties.
#9
Join Date: Jul 2006
Location: HAK / HFE / NYC / SIN / SZX
Programs: UA 1K 1MM, Honors Diamond, IHG Diamond Amb, Marriott Platinum,SQ, DL, AA, Hyatt
Posts: 688
Location: HIX Shenzhen Luohu
Date: 24 March 2013 (stay here often for the last few years)
Elite Status: Platinum Royal Ambassador
Standard check out time: 12noon
Late check out time: 4pm (all the time but sometimes I leave earlier due to early flights)
Date: 24 March 2013 (stay here often for the last few years)
Elite Status: Platinum Royal Ambassador
Standard check out time: 12noon
Late check out time: 4pm (all the time but sometimes I leave earlier due to early flights)
#10
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,083
#12
Suspended
Join Date: Sep 2010
Location: Auckland NZ
Programs: SQ TPPS, EK Gold, IHG RA, Marriott Gold Hyatt Diamond, HHonors Gold, UA Premier Gold, TG Silver
Posts: 1,092
No, I usually take the Premier room instead of Club access. I have a separate Club arrangement with the hotel. The late check-outs have been granted on a case-by-case basis, although I've never been refused.
#13
Join Date: Sep 2010
Location: California
Programs: HH Gold, Hyatt Platinum, IHG Platinum, Club Carlson Gold, Priority Club Platinum, AA, USAir, ANA,
Posts: 170
Location: Intercontinental Tokyo Bay
Date: November 2012
Elite Status: Platinum
Standard check out time: not sure
Late check out time: 4 pm
Date: November 2012
Elite Status: Platinum
Standard check out time: not sure
Late check out time: 4 pm
#15
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,448
The lady checking us in assured us that if we wanted to extend this to 7pm or later it wouldn't be a problem, and just to make a request at any time. However, when we asked very early on our day of departure if we could do this it suddenly turned into a problem and we had to gently remind them of the earlier verbal promise, which had the desired effect.
So ... YMMV ... and if 7pm is offered at check-in, take it then!