InterContinental The Venetian Master Thread (Las Vegas)
Apr 28, 2011, 11:58 am
#61
Join Date: Jun 2005
Location: Charlotte, NC, USA | CLT, formerly LHR & AMS (with just a bit of PSP)
Programs: BAEC Gold, Hilton Diamond, BonVoy Titanium, (soon former) Caesars7*, (former) Wynn Black, HR "Icon"
Posts: 8,172
Apr 28, 2011, 1:36 pm
#62
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Join Date: Nov 2004
Location: ORD
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I tried to use invited guest checkin, but there was one person working who ignored me while dealing with a group of 6 guys who had many problems. With no line at the regular desk I went over which was likely my mistake.
I emailed both the hotel and Ambassador last night. Nothing yet from ambassador, but the Venetian guest services did call my room when I was out and left an apologetic message, but no offer to try to make up for it.
Canned response from ambassador. No real expression of concern. Just they've recorded my concern.
I emailed both the hotel and Ambassador last night. Nothing yet from ambassador, but the Venetian guest services did call my room when I was out and left an apologetic message, but no offer to try to make up for it.
Canned response from ambassador. No real expression of concern. Just they've recorded my concern.
Apr 29, 2011, 11:14 am
#64
Join Date: Sep 2005
Location: UK
Posts: 1,314
There are also now more room types available (Prestige suites showing up in June, for example), and they seem to have made the room descriptions better.
Apr 29, 2011, 3:26 pm
#65
Join Date: Dec 2005
Location: Japan
Posts: 5,577
Apr 29, 2011, 3:52 pm
#66
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Apr 29, 2011, 3:53 pm
#67
Join Date: Apr 2011
Posts: 182
Hopefully more people will chime in about their experiences at this hotel. Seems like its hit or miss on if you get anything with ambassador, which worries me for using a BOGO here. If they don't give you anything for ambassador i doubt they would accept a coupon for a free night even if books through PC.
Apr 29, 2011, 6:09 pm
#68
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Join Date: Nov 2004
Location: ORD
Programs: UA 1K
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To close my loop. I received a very nice apology from the Venetian GM and I'm pleased.
In terms of the property, the public areas can only be improved by demolition, but the rooms are fabulous.
What a god-awful maze of tackiness!
In terms of the property, the public areas can only be improved by demolition, but the rooms are fabulous.
What a god-awful maze of tackiness!
Apr 29, 2011, 9:47 pm
#70
Join Date: Dec 2005
Location: Japan
Posts: 5,577
Nothing really shows, the price just goes down magically after you click for reservation details.Not exactly by half. But two nights price close to the price of one.
Apr 30, 2011, 4:37 am
#71
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Apr 30, 2011, 6:23 am
#72
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Can anyone book a room using the IC link? I keep in getthing the following error at the last stage.
We are sorry, our system is temporarily unavailable. Please try again or contact your nearest reservation office for assistance.
Apr 30, 2011, 7:46 am
#73
Join Date: May 2007
Location: San Francisco Area
Programs: Hyatt Diamond, SPG Platinum, Fairmont Platinum, ICG Platinum Royal Ambassador, Avis President's Club
Posts: 317
Any indication of whether they are fully honoring RA status with regard to room upgrades and or lounge access?
Apr 30, 2011, 9:02 am
#74
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Apr 30, 2011, 9:39 am
#75
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Join Date: Nov 2004
Location: ORD
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