Go Back   > > > >

Old May 4, 10, 6:59 am   #1
Original Poster
  
Join Date: Jun 2005
Location: Gone to Carolina in my mind
Programs: AA Exp, DL 2MM, IHG Pt/RA
Posts: 1,952
Thumbs down IC TLV

Upgrades RAs to Club level, but does not give club access.

Only 1 beer in minibar.

Good staff.

Crappy management policies.

CP TLV on the beach is no better. They claim thier club room is a "seperate company".

None of the PC operations in Israel is up to standard.

I'll take my business in Israel to another chain.
PMMMDL is offline   Reply With Quote
Old May 4, 10, 7:34 am   #2
  
Join Date: Oct 2007
Location: Shanghai and Bavaria
Programs: Spire RA, 1865 Destiny, SPG Gold, Accor Plat, FB Plat, LH FQTV, Ctrip Diamond VIP.
Posts: 2,772
Quote:
Originally Posted by PMMMDL View Post
Upgrades RAs to Club level, but does not give club access.

Only 1 beer in minibar.

Good staff.

Crappy management policies.

CP TLV on the beach is no better. They claim thier club room is a "seperate company".

None of the PC operations in Israel is up to standard.

I'll take my business in Israel to another chain.
- Complain to AMB services when you get club room upgrade but no access. Demand apology or compensation.

None of the int'l hotel operations in Isreal are up to "standard" - not just IHG.
Chinatrvl is offline   Reply With Quote
Old May 5, 10, 4:33 am   #3
Original Poster
  
Join Date: Jun 2005
Location: Gone to Carolina in my mind
Programs: AA Exp, DL 2MM, IHG Pt/RA
Posts: 1,952
I finally decided to read read the riot act to the Front Office Manager.

Lots of apologies, offered free airport transport tomorrow, upgrade to suite next visit....

They blamed it on poor computer connections and poor staff training.

I should have pressed it up the ladder when I checked in.
PMMMDL is offline   Reply With Quote
Reply


Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off

Forum Jump


All times are GMT -6. The time now is 2:35 am.

Contact Us - FlyerTalk - Archive - Top