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Buy up to higher fare class w/o change fee? {GG BUYUP}

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Old Mar 20, 2017, 5:47 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
"GG BUYUP" references to a policy (not publicly published) that UA will waive change fees, if on your presently booked flight you wish to buy-up / upfare to the next cabin. That is, pay the fare difference from your present economy fare to business / first.

If the agent is unfamiliar with the policy, ask them to reference "GG BUYUP" or ask a supervisor.

Note this is only on UA tickets and only applies to the same flight, flight changes are not permitted by policy (a rare agent might but generally no).

This does not waive change fees for buying-up to a "W" fare to apply a GPU but some agents may still waive the change fee and some may not.
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Buy up to higher fare class w/o change fee? {GG BUYUP}

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Old May 27, 2016, 1:36 am
  #271  
 
Join Date: Feb 2008
Location: SFO/SJC
Programs: UA 1K, NW forever
Posts: 1,390
Originally Posted by Hartmann
My receipts always show an add/collect.
But the issue date does change, so you can qualify for date-limited promotions.
dfreeman02 is offline  
Old Jun 7, 2016, 1:23 am
  #272  
 
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,700
Had to HUCA 2 times before an agent didn't try pushing a change fee onto me. I mentioned GG BUYUP to the first agent multiple times and her response was: "I know what that is, but I'm only allowed to waive the change fee if you're buying up to a different class, for example from economy to business, or business to first". She apparently even 'got a supervisor' and confirmed that the change fee would still apply.

Didn't push it with the second agent, just said thank you and hung up.

Third agent priced it correctly, didn't even mention a change fee, applied the GPU's, and even told me my position on their waitlist.

When in doubt, HUCA.
laxmillenial is offline  
Old Jun 7, 2016, 1:38 pm
  #273  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,851
Originally Posted by laxmillenial
Had to HUCA 2 times before an agent didn't try pushing a change fee onto me. I mentioned GG BUYUP to the first agent multiple times and her response was: "I know what that is, but I'm only allowed to waive the change fee if you're buying up to a different class, for example from economy to business, or business to first". She apparently even 'got a supervisor' and confirmed that the change fee would still apply. ..
Agrees with what it is believed that GG BUYUP states. Which does not include upfraring to a higher fare in the same cabin.

Originally Posted by laxmillenial
Third agent priced it correctly, ...
correctly?? -- per what policy??
You got lucky with an agent willing to waive policy.
WineCountryUA is offline  
Old Jun 7, 2016, 5:13 pm
  #274  
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Join Date: Aug 2005
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Posts: 32,040
Originally Posted by Hartmann
Had a similar experience today.

Booked via our corporate engine. Called to upfare to A, the lowest first cabin available on my flights. Was told that there would be a difference in fare and a change fee due to the fact I booked it through a TA. I wasn't looking at this thread at the time but I'll call back and see if they will waive the fee.
Originally Posted by simmang
This exact situation has happened to me (fee applies because ticket issued by TA). I hung up and called right back and the second agent processed the change without a change fee.
Similar no-go recently on a corporate TA fare. 4 agents + 1 sup all said 'no, because this is an agency ticket' and if it was not then they could absolutely do this. I told them this was silly since they are wasting the money I was willing to give them ... they understood but said it was no longer possible. Wonder if this is a recently problem. These are corporate discounter fares ...
cfischer is offline  
Old Jun 8, 2016, 12:40 am
  #275  
 
Join Date: Mar 2012
Location: Syd
Programs: UA 1k 1MM, VA G
Posts: 886
Called in last month on a ticket that was 2 weeks out because R opened up and I was willing to upfare from K->W to grab it on the spot
No issues and agent took a few minutes and was really nice because
Agent: "I also had them price out the return and its only an extra $56 for the full round trip if you wanted to try waitlisting on the return as well"
LordTentacle is offline  
Old Jun 26, 2016, 1:19 pm
  #276  
 
Join Date: Mar 2012
Location: South Wales, UK
Programs: UA 1k
Posts: 693
I've currently got a rtn ITIN booked for August for MCO-SFO-HKG.
Outward booked in U with a GPU applied and cleared SFO-HKG
Rtn booked in P

I would like to try to upfare to B on the outward ($386 for 4680 extra PQM's and more chance of MO-SFO clearing), but P is no longer available for the return as it had a 50 day advance purchase requirement.

If I try to upfare, will the return have to be repriced to a Z fare, or can they just upfare the one direction, notwithstanding hoping to get the change fee waived as well. Altrnatively, is it better to wait until the night before and try to SDC.
Richym99 is offline  
Old Jun 26, 2016, 3:00 pm
  #277  
Moderator: United Airlines
 
Join Date: Jun 2007
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Posts: 66,851
Originally Posted by Richym99
....

I would like to try to upfare to B on the outward ($386 for 4680 extra PQM's and more chance of MO-SFO clearing), but P is no longer available for the return as it had a 50 day advance purchase requirement.

If I try to upfare, will the return have to be repriced to a Z fare, or can they just upfare the one direction, notwithstanding hoping to get the change fee waived as well. ....
Ticket changes prior to travel re-fare the entire itin.
WineCountryUA is offline  
Old Jun 27, 2016, 10:44 am
  #278  
 
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
Originally Posted by WineCountryUA
Ticket changes prior to travel re-fare the entire itin.
If that is true, then would adding on a return sector (prior to travel) to a one-way flight require a change fee?
SuperFlyBoy is offline  
Old Jun 27, 2016, 9:48 pm
  #279  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
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Posts: 66,851
Originally Posted by SuperFlyBoy
If that is true, then would adding on a return sector (prior to travel) to a one-way flight require a change fee?
yes -- but does hurt to ask fr a waiver (and expect a no, be pleased with a yes).

Also check if a separate OW return might be cheaper.
WineCountryUA is offline  
Old Jul 14, 2016, 8:39 am
  #280  
 
Join Date: Feb 2007
Location: Suburban Philadelphia
Programs: Marriott Lifetime Plat, IHG Gold
Posts: 3,392
Does anyone know if you can use a TCV to upfare under this program? For example, my employer books economy, can I use my TCVs to upfare into business on the outbound leg to Europe?
Cargojon is offline  
Old Jul 14, 2016, 11:43 am
  #281  
 
Join Date: Mar 2005
Location: Seattle, WA
Programs: DL Diamond, UA 1K MM, SPG Plat For Life, Marriott Plat, Nexus/GlobalEntry
Posts: 9,198
Originally Posted by Cargojon
Does anyone know if you can use a TCV to upfare under this program? For example, my employer books economy, can I use my TCVs to upfare into business on the outbound leg to Europe?
My initial gut reaction was to say no.. because the T&C's say it's for the purchase of the electronic ticket. But, at the same time upfaring a ticket isn't really excluded anywhere as long as another TCVA wasn't used to purchase it in the first place..and if you are having the ticket re-issued (not simply buying an upgrade)...then it's kind of the same thing.

https://www.united.com/web/en-US/con...Conditions.pdf

So I don't know.. never tried.
SEA1K4EVR is offline  
Old Jul 27, 2016, 10:50 am
  #282  
 
Join Date: Dec 2015
Programs: Hilton Diamond, UA Plat, Marriott Gold
Posts: 133
Pay fare differential economy to first - reimbursement

My university is willing to pay for economy. I see a flight (United) where first is not much more expensive. I'd like to purchase first, but the university will only reimburse economy price.

I know that many airlines (United included) offer an option to buy-up to the first class. I fear that the cost of this buy-up from economy W fare class to the advertised A fare class will be more expensive than the actual advertised fare difference.

For sake of clarity, an example:
W-fare price: $200
A-fare price: $300

Is it possible that after buying the above W-fare, the buy-up offer is (for example) $225, which is significantly more than the $100 difference?

Does United (or other airlines) offer an option/workaround for such a thing where the intent of the flyer is to pay the fare difference, but the flyer must document the economy portion as the reimbursable portion? In otherwords, I'm happy to pay the $100 myself, but I'd rather not pay the $225 buy-up amount.
saFlyTalk is offline  
Old Jul 27, 2016, 11:03 am
  #283  
 
Join Date: Jan 2006
Location: New England
Programs: American Airlines, Continental, United, Southwest, BA, Marriott Rewards, Hilton Honors, Hyatt
Posts: 272
Can't you call United and ask them to split the fare across two cards? The first being your university card and the balance to your personal card. You just have to give them the paper trail that shows the price of your economy ticket and then balance, which you will pay personally.
cacic is offline  
Old Jul 27, 2016, 11:09 am
  #284  
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Originally Posted by saFlyTalk
My university is willing to pay for economy. I see a flight (United) where first is not much more expensive. I'd like to purchase first, but the university will only reimburse economy price.

I know that many airlines (United included) offer an option to buy-up to the first class. I fear that the cost of this buy-up from economy W fare class to the advertised A fare class will be more expensive than the actual advertised fare difference.

For sake of clarity, an example:
W-fare price: $200
A-fare price: $300

Is it possible that after buying the above W-fare, the buy-up offer is (for example) $225, which is significantly more than the $100 difference?

Does United (or other airlines) offer an option/workaround for such a thing where the intent of the flyer is to pay the fare difference, but the flyer must document the economy portion as the reimbursable portion? In otherwords, I'm happy to pay the $100 myself, but I'd rather not pay the $225 buy-up amount.
Can you show the particulars to Accounts, buy the A ticket @ $300 and just expense the $200 cost of the W?
I work at a corporation, I could do that with explanation. I couldn't provide a receipt for $200 and expense $300 however.
Similarly, I've expensed my meal but paid for the wife's. I just marked up the receipt and provided an explanation on the ER.
rickg523 is offline  
Old Jul 27, 2016, 11:14 am
  #285  
 
Join Date: Oct 2005
Location: Ewing, NJ
Programs: OnePass, Delta
Posts: 244
Maybe screen shots of each transaction along the way may be of use....
bo1953 is offline  


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