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Delhi IGI [DEL] connection/departure experience reports

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Old Jan 6, 2022, 1:47 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: TheBagman
Terminal 3 at DEL handles all international flights as well as domestic flights of Air India, Vistara and Air Asia India.You can transit D-I, I-D, I-I and D-D.

I-I transfer desks are open as of August 2022.

Below are the details for transit within T3.

A. Domestic to international transit at T3:

If both your domestic and international flights are on a single ticket, your baggage will be checked through at the origin airport itself and you should get your onward boarding passes there as well.
At DEL there are 5 ways to get from arrivals to departures (one level up), listed here in order of least walking to most walking.


1. Domestic - intl transfer gate: After you deplane from your domestic flight (or get off the bus) and go down the escalator (or stay on the same level coming from a bus) there is a special facility for transit passengers in the hall with the copper hands on the wall (red gate in the image below). It leads directly to immigration counters and security check after which you can access departure gates, lounges etc. Service on this entry point are hit or miss, but will save you a lot of walking. There are AI and AF-KL agents roaming the queues and will fast track you if running late. However, this only works if you already have your boarding pass for your International flight, have checked your luggage through from your point of origin, and have less than 4 hours between your domestic and international flights. If you are on separate tickets, have more than 4 hours for your international flight, or the lines are too long try one of the other options below.


2. Transfer desk in the middle of the arrivals concourse: always crowded. Here you could theoretically drop your bags and take the lift up to the security or checkin desks. Its a night mare, never used it due to crowding.

3. The escalator & lift on the international end: collect your bags, turn LEFT when you exit the first set of doors after the baggage belt. At the complete end of the concourse a lonely CISF jawan polices that way up. S/he will check if you have a international onward ticket/BP or send you packing to the other ways. Once you go up you get into a glass walled holding pen with yet another CISF checkpoint that will only let you ínto the checkin area if your flight is in 4h or less.
4. Escalator & lift on the domestic end: collect your bags, turn right when you exit the first set of doors after the baggage belt. At the complete end of the concourse a lonely CISF jawan polices that way up. S/he will check if you have a domestic onward ticket/BP or send you packing to the other ways. Once you go up everything is cordoned off and you are shown out the terminal by the CISF guy sitting at the glass door to the checkin area you end up curbside and have to enter the terminal again.

5. Just walking out as if you want to go to Delhi: here you exit the terminal and pretend to be a regular pax arriving in Delhi. Once you exit there are walk escalators where you push your cart on and get transported to the departure level. Select one of the many gates where there are no major lines and enter the checkin area.

B. International to domestic transit at T3:

For Air India I-D flights where your domestic flight is from AI 010-399 or 900-999, you will follow the procedure for I-I transfers (see this for details). Otherwise follow the procedure given below.

For all other flights, you will go through immigration in Delhi. After immigration you have to collect your bags and go through customs. Then follow steps 3, 4 or 5 in the section above.

Security will generally not allow entry into the domestic terminal until T-4 (four hours before the departure of your flight).

Transit hotel: For overnight transit (int'l flight arriving at night and domestic connection departing following morning), the transit hotel within Terminal 3 (IHG Holiday Inn Express) is perfectly acceptable. And the views of the tarmac when having the included breakfast aren't bad. You need to have a domestic flight departing from T3 in order to use it. The T-4 restriction does not apply to use the transit hotel. But it goes for quite a premium in rates over what the other hotels in the area cost (if willing to exit the terminal building for overnight stays). To reach, turn right after Customs and look for the Holiday Inn Express help desk inside the terminal. Staff will escort you to the hotel and help with other formalities.

For other terminals:
T2 is a (long) walk from T3. Exit the terminal, turn left and follow the signs.
T1 is ~8km by road and takes about 15 minutes by taxi. There is also a shuttle bus outside the terminal which is free if you are a woman or have a boarding pass for an onward flight, and costs INR 25 otherwise. There are no airside connections.


C. International to International transfer

After landing look for the board saying "International Transfers" (DO NOT go through immigration).

1. If you are on a single ticket and already have boarding pass in hand with "DT" (Direct Transfer) printed on it, walk past the transfer desks and go through transit security. Then you can proceed to the departure lounges and gates. Note: if your boarding pass does not have "DT" printed on it, you need to talk to the transfer desk, otherwise the I-I security checkpoint will likely not let you through and send you back to the transfer desk.

2. If you have separate tickets or don't have your onward boarding pass in hand, you have to go to the transfer desk where the airline staff will check documents and issue your onward boarding pass. You cannot check-in online or get an e-Boarding Passes for international flights out of India. Check-in generally opens 4 hours before and closes 60-75 minutes before departure. Then go through transit security as in point 1.

3. There are no priority security lanes in transit security so it is advisable to keep adequate time (>2 hrs) between connecting flights even if you are in F or J.

4. If you have separate tickets, in addition it is advisable to hold an Indian visa or e-visa as you may be denied boarding at origin otherwise.

5. A transit hotel for overnight stays (up to 24 hours) is available after transit security.



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Delhi IGI [DEL] connection/departure experience reports

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Old Nov 6, 2016, 1:43 am
  #226  
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All flights >399 are domestic, so you do immigration and security in DEL.
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Old Nov 6, 2016, 1:13 pm
  #227  
 
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Thanks. That would mean I need to collect and recheck bags right?
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Old Nov 6, 2016, 2:22 pm
  #228  
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Yes, unfortunately. Long lines at checkin upstairs.
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Old Nov 8, 2016, 2:32 am
  #229  
 
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How to transfer Air India Delhi hub

Information is in the Shubh Yatra inflight magazine. Below is the page.

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Old Dec 4, 2016, 7:58 am
  #230  
 
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Hi all,
I'm looking at arriving at DEL on EY 224 which should land at 7:30 pm and depart on MH 191 which takes off at 9:25 pm on a separate reservation. Is 2 hrs enough for this transit?
Thanks!

P.S. I have no checked luggage.

Last edited by wwei5743; Dec 4, 2016 at 1:47 pm
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Old Dec 5, 2016, 12:48 am
  #231  
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easy peasy, but monitor current smog/fog conditions.
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Old Dec 5, 2016, 2:50 pm
  #232  
 
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Originally Posted by oliver2002
easy peasy, but monitor current smog/fog conditions.
I read from quite a few people who said getting their BP at transit desk takes at least an hour. Does it usually take that long to obtain the BP for an airline like MH at DEL?

Also, are there any official statements in regards of TWOV at DEL? Since I'm connecting on a different PNR I would love to present the TWOV policy at the originating airport since I don't have an indian visa.

Thanks!
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Old Dec 5, 2016, 3:58 pm
  #233  
 
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Terrible experience transferring in Delhi intl - dom. Untrained bozos at the business class transfer desk took 1 hour to print a boarding pass after they merged my flight with another one.
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Old Dec 6, 2016, 2:06 am
  #234  
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Originally Posted by wwei5743
I read from quite a few people who said getting their BP at transit desk takes at least an hour. Does it usually take that long to obtain the BP for an airline like MH at DEL?
There are 4-5 counters at the transit desk in DEL. 2 are occupied by AI, the rest is an agent of each of the handling companies. I usually transit there at 9-10pm and only the AI agents are busy, at that time the rest of the agents catch flies or read their mobile phones. I seriously doubt it will take an hour for you. The time that the EY flight arrives should be a quiet period. The rush only starts around 10pm-midnight.

TWOV will not work for EY & co. They will insist on seeing a ETA document on checkin. Either you sepnd 60$ for a evisa or generate a convincing document.
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Old Dec 6, 2016, 8:05 am
  #235  
 
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The agents handling the transit desk don't know how to use the computer system. If there is even the slightest issue it'll take an hour.
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Old Dec 18, 2016, 11:23 pm
  #236  
 
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My outbound flight (KLM) leaves Delhi at 3:15m and I am considering booking a flight from Bangkok that arrives at 11pm.

Is that enough time to make my KLM flight? Planning to only have carry-on luggage.

Can I go to the transit desk instead of going through immigration? I have an Indian visa but last time I went through immigration in Delhi, I remember it took a while.
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Old Dec 19, 2016, 7:07 am
  #237  
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Enough time and you can go to the transit desk, but note the fog situation that will prevail till end of February.
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Old Dec 28, 2016, 8:13 pm
  #238  
 
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Originally Posted by oliver2002
Enough time and you can go to the transit desk, but note the fog situation that will prevail till end of February.
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Old Dec 30, 2016, 12:47 pm
  #239  
 
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KLM to AI tranfer

Hello, I will be traveling on KLM from AMS to DEL and to HYD on AI 560. In return, HYD to DEL on AI 127 and on KLM from DEL to AMS all on a single ticket.

My question is, does KLM issue BP for AI flight also and vice versa. If not can I get the AI boarding pass to HYD and KLM BP in return, at transfer desk in DEL or should I go to check in counter at departures level with baggage.

I am assuming my baggage will be thru checked to final destination both ways but has to be collected only for inbound travel in DEL for customs. Please correct me if I am wrong.

Thanks in advance
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Old Dec 30, 2016, 2:47 pm
  #240  
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KL will not check thru, but you have to pass thru customs in DEL anyway (AI560 is doemstic). AI will definitely check thru luggage but you do immigration only in DEL.
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