Lost bag and Air India is giving the run-around
#16
Original Poster
Join Date: Jan 2017
Posts: 81
Final update. Wrapping it up.
Short version: She got the bag yesterday.
Longer version:
We have no idea where the bag was. She got told the bag was at DEL first. Then she got told the bag was at JFK. She got told 3 days in a row that the bag is here and will be delivered tomorrow. It finally came in on the Jan 21 flight and was delivered on Jan 22 at 7 PM Indian Time.
Bag was untouched.
I finally did manage to talk with someone at JFK last Thursday (Jan 19th US time 11:15 AM) who told me they will try and look for it. They even asked me to describe the contents. All the while the AMD baggage people telling my wife they found the bag and it will be delivered tomorrow morning to your house (that did not actually happen).
My father claims someone from JFK called his cell on Friday evening describing 4 bags and none of them were my wife's. But yet, the next day the AMD baggage guy assured my wife that the bag was being delivered Sat morning which it wasn't.
In the mean while the wedding she went to is done. She never got her clothes in time but she did get them finally.
Now waiting for the wife to fly back and show me the damage she did by "not having all her clothes".
Short version: She got the bag yesterday.
Longer version:
We have no idea where the bag was. She got told the bag was at DEL first. Then she got told the bag was at JFK. She got told 3 days in a row that the bag is here and will be delivered tomorrow. It finally came in on the Jan 21 flight and was delivered on Jan 22 at 7 PM Indian Time.
Bag was untouched.
I finally did manage to talk with someone at JFK last Thursday (Jan 19th US time 11:15 AM) who told me they will try and look for it. They even asked me to describe the contents. All the while the AMD baggage people telling my wife they found the bag and it will be delivered tomorrow morning to your house (that did not actually happen).
My father claims someone from JFK called his cell on Friday evening describing 4 bags and none of them were my wife's. But yet, the next day the AMD baggage guy assured my wife that the bag was being delivered Sat morning which it wasn't.
In the mean while the wedding she went to is done. She never got her clothes in time but she did get them finally.
Now waiting for the wife to fly back and show me the damage she did by "not having all her clothes".
#17
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Location: India
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#18
Join Date: Sep 2000
Location: New York, New York
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#20
Original Poster
Join Date: Jan 2017
Posts: 81
You bet.
Even though the bag in question had no jewelry what so ever, apparently a trip to a jeweler and a purchase was involved. Still no word on the total damage as no word on how many clothes shopping trips were involved. On last word, I heard the jeweler bill was Rs. 1.5 Lacs+
One expensive gate checked bag I tell you.
Even though the bag in question had no jewelry what so ever, apparently a trip to a jeweler and a purchase was involved. Still no word on the total damage as no word on how many clothes shopping trips were involved. On last word, I heard the jeweler bill was Rs. 1.5 Lacs+
One expensive gate checked bag I tell you.
#21
Join Date: Sep 2000
Location: New York, New York
Programs: AA Gold, Alaska MVP; Free Agent Super Duper Diamond Treasure Chest ;)
Posts: 4,682
You bet.
Even though the bag in question had no jewelry what so ever, apparently a trip to a jeweler and a purchase was involved. Still no word on the total damage as no word on how many clothes shopping trips were involved. On last word, I heard the jeweler bill was Rs. 1.5 Lacs+
One expensive gate checked bag I tell you.
Even though the bag in question had no jewelry what so ever, apparently a trip to a jeweler and a purchase was involved. Still no word on the total damage as no word on how many clothes shopping trips were involved. On last word, I heard the jeweler bill was Rs. 1.5 Lacs+
One expensive gate checked bag I tell you.
#22
Original Poster
Join Date: Jan 2017
Posts: 81
Like I said. The clothes shopping trips have not been relayed to me. No idea how much the total damage is. I hope its less than half of the jewelry bill but I somehow doubt that I am that lucky.