Jet Airways Baggage Allowance with Etihad Status
Oct 28, 2015, 2:10 pm
#16
Join Date: Jan 2015
Location: Bangkok / London
Programs: BA Silver, AmEx Platinum, AVIS Presidents Club, Marriott Titanium Elite
Posts: 1,106
I got the extra 15kgs, priority baggage and lounge access with my Alitalia Gold card, but it took the check in agent 15 minutes and two phone calls to confirm this as she had never seen an Alitalia card before and didn't know if it was eligible. Had to show her the 9W information on the Alitalia website before she even entertained checking with a supervisor.
Oct 28, 2015, 3:59 pm
#17
Join Date: Jun 2013
Location: YVR
Programs: TK Gold, Alitalia Gold, AB Gold, MPC, SPG Gold, IHG, Marriott Silvr, BW Plat, AA, BA, JP
Posts: 244
I got the extra 15kgs, priority baggage and lounge access with my Alitalia Gold card, but it took the check in agent 15 minutes and two phone calls to confirm this as she had never seen an Alitalia card before and didn't know if it was eligible. Had to show her the 9W information on the Alitalia website before she even entertained checking with a supervisor.
Oct 29, 2015, 7:01 am
#18
Join Date: Jan 2015
Location: Bangkok / London
Programs: BA Silver, AmEx Platinum, AVIS Presidents Club, Marriott Titanium Elite
Posts: 1,106
Nov 6, 2015, 2:05 am
#19
Join Date: Jun 2013
Location: YVR
Programs: TK Gold, Alitalia Gold, AB Gold, MPC, SPG Gold, IHG, Marriott Silvr, BW Plat, AA, BA, JP
Posts: 244
update....check in at HKG...the staff refused any benefits for both Alitalia and Airberlin gold. but i guess they are not jet staff at hkg. i didn't need the extra luggage and i had priority pass anyways. At BOM checkin for domestic flight...the check in staff didn't confirm anything but told me to check with lounge staff. at lounge she accepted my Alitalia card for access for myself and spouse. the carnations lounge is horrible...so came out in 5 mins. when priority boarding started. ..i was allowed with my Airberlin card. So i guess domestic staff has some info about this...but nothing standard...depends on individual staff. keeping printouts does help...otherwise they just refuse.
Nov 6, 2015, 6:06 pm
#20
Join Date: Jan 2015
Location: Bangkok / London
Programs: BA Silver, AmEx Platinum, AVIS Presidents Club, Marriott Titanium Elite
Posts: 1,106
update....check in at HKG...the staff refused any benefits for both Alitalia and Airberlin gold. but i guess they are not jet staff at hkg. i didn't need the extra luggage and i had priority pass anyways. At BOM checkin for domestic flight...the check in staff didn't confirm anything but told me to check with lounge staff. at lounge she accepted my Alitalia card for access for myself and spouse. the carnations lounge is horrible...so came out in 5 mins. when priority boarding started. ..i was allowed with my Airberlin card. So i guess domestic staff has some info about this...but nothing standard...depends on individual staff. keeping printouts does help...otherwise they just refuse.
Nov 7, 2015, 2:39 am
#21
Join Date: Jun 2013
Location: YVR
Programs: TK Gold, Alitalia Gold, AB Gold, MPC, SPG Gold, IHG, Marriott Silvr, BW Plat, AA, BA, JP
Posts: 244
to be fair...check in staff at HKG said they are not from jet airways...however there was 1 guy from jet air present as a supervisor...he was pretty rude when asked about the lounge. ..flatly refused first...when I showed him the printout...said only apllicable to domestic lounges only...didn't call anyone even when I requested. ..just said no for any benefits. It is wierd as lounge staff at BOM confirmed about lounge access with Alitalia gold...but not with AB.
I hope there is a jet airways document somewhere detailing the benefits.
I hope there is a jet airways document somewhere detailing the benefits.
Nov 11, 2015, 5:52 am
#22
Join Date: Aug 2000
Location: Exile
Posts: 15,656
http://www.flyertalk.com/forum/etiha...s-flights.html
Jan 3, 2016, 6:46 am
#23
Join Date: Nov 2012
Location: London
Programs: BAEC Silver; Virgin Flying Club Red; IHG Spire
Posts: 65
Had issues in Mumbai flying domestically but perseverance for 15 minutes and a print out from the Alitalia website eventually sorted out the situation (albeit not with enough time to see the lounge). They thought I was trying to pull a fast one....
Flying again tomorrow with more than 15kg baggage each so will see what happens but if Mumbai didn't know I'm sure a local airport won't...
Flying again tomorrow with more than 15kg baggage each so will see what happens but if Mumbai didn't know I'm sure a local airport won't...
There is, but they simply ignore it anyway. This is not an isolated issue.
http://www.flyertalk.com/forum/etiha...s-flights.html
http://www.flyertalk.com/forum/etiha...s-flights.html