jet airways online redemption issues....
Dec 20, 2014, 2:40 am
#1
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jet airways online redemption issues....
for the last week i have been unable to redeem jp miles online....here is the error that i am getting:
i've called jp & they say my number is not present in any other account & the reason i am getting the error is because i have recently merged another account with mine....this makes no sense since i've always had 1 account & i never gave any instructions to have my account merged with another account....either way, they claim it should be sorted out by next week....
has anyone come across something like this before????
We are unable to process your transaction, as the mobile number recorded in your account is also present in other JetPrivilege account(s). We request you to amend your mobile number to proceed with any other transaction. For any further assistance please contact the JetPrivilege Service Centre.
has anyone come across something like this before????
Dec 20, 2014, 5:53 am
#3
Join Date: Apr 2010
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for the last week i have been unable to redeem jp miles online....here is the error that i am getting:
i've called jp & they say my number is not present in any other account & the reason i am getting the error is because i have recently merged another account with mine....this makes no sense since i've always had 1 account & i never gave any instructions to have my account merged with another account....either way, they claim it should be sorted out by next week....
has anyone come across something like this before????
i've called jp & they say my number is not present in any other account & the reason i am getting the error is because i have recently merged another account with mine....this makes no sense since i've always had 1 account & i never gave any instructions to have my account merged with another account....either way, they claim it should be sorted out by next week....
has anyone come across something like this before????
Dec 20, 2014, 6:06 am
#4
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Dec 21, 2014, 9:44 am
#5
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Dec 22, 2014, 12:08 am
#6
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no such luck for me....it wasn't resolved this morning so i called again....they told me they will reset my account & i should try in 30 minutes....i tried an hour later & still got the same error....just got of the phone with them again & once more they have asked me to wait 30 minutes & try again....this is extremely frustrating....
Dec 25, 2014, 8:25 am
#8
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i logged on this morning & magically everything has returned to normal....it took about 10 calls in total to get it done but i'm glad its all sorted out now....