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Mumbai CSIA [BOM] connection/departure experience reports

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Old May 18, 2016, 11:19 pm
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Last edit by: oliver2002
Please add/correct as appropriate. (Need postcount of 90 to be able to edit)
(Note that information change dynamically and hence best to double check)
Thanks
desi

PLEASE NOTE that CERTAIN DOMESTIC FLIGHTS OF Air India (#010-399 and 900-999) are ACTUALLY segments of INTERNATIONAL FLIGHT and hence for the following discussion should be considered INTL flights.


TRANSFER at BOM

Air India and Vistara operate all of their international and domestic flights out of the same NEW terminal (T2). There is no need to change terminal or take any bus/taxi.

Low-cost airlines operate out of legacy Santacruz domestic terminal (T1) and you need to continue to follow the usual practice of changing terminal.
(For those not familiar with Santacruz Airport - CSIA - while both T1 and T2 uses same airfield and runaways, they are quite apart landside and can be 25-45 min by taxi depending on the traffic)

If first time in BOM then it is advisable to book connection with AI or Vistara to avoid this transfer between terminals.

INTL-to-INTL connections (suspended as of Jan 2022 due to COVID):

If both legs are on the same airline or on airlines that have interlined agreement, then your bags will be tagged to your final destination. But verify this fact when you actually check your bags at your origination and reconfirm by inspecting the bag tags.

Otherwise you have to go through immigration, collect bags and check-in again. This may need appropriate Visa too. If you have to do this, provide for 3 to 4 hours layover to be safe.

INTL-to-DOM transfer

Practice is similar to what you may find at major airports in the world such as JFK, LHR, etc. You have to go through immigration, collect bags, go through customs and then TURN LEFT upon exit from customs towards transfer area. DO NOT GO STRAIGHT into Semi-controlled reception area.

It is best to have entire reservation on single PNR to avail of better baggage allowance. Otherwise expect to pay high tarrifs of excess baggage. Also in case of delayed incoming flight, you will be most likely accomodated on the domestic portion.

Note that certain domestic looking segments of AI are actually onward leg of continuing International flight (#010-399 and 900-999). When connecting to/from these flights, treat them as INTL segments.

DOM-to-INTL transfer

It is best to have entire reservation on single PNR to avail of better baggage allowance. Otherwise expect to pay high tariffs of excess baggage. Your bags will be most likely tagged to your final destination when it is same airline or when airlines have interline agreement. Again, best to double check and reconfirm by looking at the bag tags. Otherwise, you have to collect bags at BOM and check-in again. Please check with your airline for the current process. Posts on this thread that are more than couple of months old, should be in "Trust but Verify" category.

If you are travelling by Air India and your incoming flight to BOM has been classified as international flight (currently applicable to certain AI flights only) then you would have already completed immigration process at your origin and you will simply follow INTL-to-INTL connection at BOM.

Otherwise, you will go through immigration at BOM airport even when your bags are checked to your final destination directly.


Please add/correct as appropriate. (Need postcount of 90 to be able to edit)
(Note that information change dynamically and hence best to double check)
Thanks
desi


TRANSFER at BOM

Air India, Jet Airways and Vistara operate all of their international and domestic flights out of the same NEW terminal (T2). There is no need to change terminal or take any bus/taxi.

Low-cost airlines operate out of legacy Santacruz domestic terminal and you need to continue to follow the usual practice of changing terminal.

INTL-to-INTL connections:

NOTE: Air-India operates some domestic flight segments as extension of an oversees flight (Typically flight numbers <400 - Double check routing on AI website to confirm example: AI 144 EWR_BOM_DEL). They should be treated as INTL flights for immigration/rechek/customs purpose.

If both legs are on the same airline or on airlines that have interlined agreement, then your bags will be tagged to your final destination. But verify this fact when you actually check your bags at your origination and reconfirm by inspecting the bag tags.

Otherwise you have to go through immigration, collect bags and check-in again. This may need appropriate Visa too. If you have to do this, provide for 3 to 4 hours layover to be safe.

INTL-to-DOM transfer

Practice is similar to what you may find at major airports in the world such as JFK, LHR, etc. You have to go through immigration, collect bags, go through customs and then TURN LEFT upon exit from customs towards transfer area. DO NOT GO STRAIGHT into Semi-controlled reception area.

It is best to have entire reservation on single PNR to avail of better baggage allowance. Otherwise expect to pay high tarrifs of excess baggage. Also in case of delayed incoming flight, you will be most likely accomodated on the domestic portion.

Note that certain dometic looking segments of AI are actually onward leg of continuing International flight such as EWR-BOM-AMD flight. When connecting to/from these flights, treat them as INTL segments.

DOM-to-INTL transfer

It is best to have entire reservation on single PNR to avail of better baggage allowance. Otherwise expect to pay high tarrifs of excess baggage. Your bags will be most likely tagged to your final destination when it is same airline or when airlines have interline agreement. Again, best to double check and reconfirm by looking at the bag tags. Otherwise, you have to collect bags at BOM and check-in again. Please check with your airline for the current process. Posts on this thread that are more than couple of months old, should be in "Trust but Verify" category.

If your incoming flight to BOM has been classified as international flight then you would have already completed emmigration (exit from India) process at your origination and you will simply follow INTL-to-INTL connection at BOM.

Otherwise, you will go through emmigration process at BOM airport even when your bags are checked to your final destination directly.
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Mumbai CSIA [BOM] connection/departure experience reports

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Old Aug 18, 2013, 8:12 am
  #91  
 
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Originally Posted by Keyser
at that time of night, yes....but 3am domestic flight to where????
MAA (Chennai)
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Old Aug 19, 2013, 4:04 am
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Originally Posted by Love_Travel
MAA (Chennai)
Originally Posted by Mr. Bean
I was surprised as well that these run so early, but apparently AMD and MAA.
We also have flights to CCU and IIRC BLR / HYD..basically these are flights for the intl pax who arrive between 9- 1AM to BOM..
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Old Oct 11, 2013, 9:33 am
  #93  
 
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Mumbai CSIA [BOM] connection/departure experience reports

Mumbai (BOM) connections/transfer questions come up often, so I thought we should strive to have a dedicated thread. Please post here, carefully specifying the airline name, arrival or departure, international or domestic. I'll try to maintain an updated summary.

I'll start out with a question of my own. I am arriving by BA at 12:30AM (peak time for BOM, I believe). One possible domestic connection is 2:20AM Jet Airways. With only 1:45hr, I assume that is a no-go? (The next one is 6:20AM Indigo, which ought to be safe.)

Last edited by aktchi; Oct 11, 2013 at 1:29 pm
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Old Oct 11, 2013, 9:33 am
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Old Oct 11, 2013, 11:22 am
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it's actually pretty do-able with hand luggage. with checked bags, it becomes a very tight connection; wouldn't advise you to book it as a separate ticket.
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Old Oct 11, 2013, 1:28 pm
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Originally Posted by Mr. Bean
it's actually pretty do-able with hand luggage. with checked bags, it becomes a very tight connection; wouldn't advise you to book it as a separate ticket.
Great; I'll have checked luggage and separate ticket! I think 6:20 option is better.
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Old Oct 11, 2013, 9:07 pm
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Better safe than stranded and dealing with the JetChildren! Have a nice trip
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Old Oct 12, 2013, 4:28 am
  #98  
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Originally Posted by aktchi
Great; I'll have checked luggage and separate ticket! I think 6:20 option is better.
most definitely the better option....

on another note, i don't think this will stop people from posting new threads on this issue....one seems to pop up every few weeks....
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Old Oct 12, 2013, 5:21 am
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Originally Posted by Keyser
i don't think this will stop people from posting new threads on this issue....one seems to pop up every few weeks....
I guess you are right. Judging by other forums, the only thing that works is Mod determination to keep moving new threads to a dedicated / consolidated one.
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Old Oct 14, 2013, 2:03 pm
  #100  
 
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why so many connection threads?

Originally Posted by Keyser
most definitely the better option....

on another note, i don't think this will stop people from posting new threads on this issue....one seems to pop up every few weeks....
The reason is if youy look at sticky threads, they are full of outdated information some of which quite contrary to grouund reality.

What we need is a WIKI.

As Mumbai airport is undergoing massive reconstructions and aviatuion rules as well as airlines policies have changed drastically, I wont trust any threads more than few months old. No wonder, people keep posting this.

Request Mod to cleanup old threads and create a wiki or at least a sticky with correctly updated first post.

Some notes: (as of Sept 2013)

Intl to Intl transfer is extremely easy at BOM especially when you are on single through ticket.

For Intl to Dom transfer:

a) At this point, INtl and DOmestic terminals are at two ends of tarmac and require lanndside transfer through ugly (but safe) shanty lined local roads. Traffic is made worse by ongoing construction of 6-lanes flyover/highway.

b) If your bags are interlined (check with your airline as well as with domestic aitlines - thrice - for latest info), transfer is relatively simple.

c) If you are on separate ticket then transfer is bit of hassle. It is quite safe at any time of day but I will leave 3-5 hours for any type of delay (especially if traveling on inflexible tickets)

d) Bigger concerns is that domestic carriers have reduced their baggage allowance drastically and extra bag fees is a good source of revenue for them. It is best to buy a single through ticket to your final destination (this is more for economy).
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Old Oct 14, 2013, 4:12 pm
  #101  
 
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Best would indeed be a top-of-the-thread Wiki that is editable by any user.

Second best, IMHO is a dedicated thread to which questions can be moved if needed.
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Old Oct 16, 2013, 3:14 pm
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UA to Jetair question

I arrive femoral ewr on UA and connect at bom to Bangalore blr with three 50 plus pound bags.

- is it easy to get from UA flight to Jetair flight

- is it easy to get bags from customs to Jetair

- will have nine hour overnight layover at bom, if no star alliance club what is best lounge option and can you pay per visit?

- on return will go from Jetair to UA, any issues here to plan for

Thanks for the help for my first bom connection
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Old Oct 16, 2013, 10:57 pm
  #103  
 
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Smile

Hi,
I'm new to FT, found this to be an helpful thread.
I'm planning on travelling from Hong Kong to Hyderabad via Mumbai by Jet Airways 9W75 and 9W453.
I would be landing in Mumbai International Terminal 2 at 00:20 And will have to catch the Jet airways domestic flight to HYD at 04:30 from Terminal 1B.

1. Is this time (between 12:20 AM to 4:30 AM) sufficient for transfer from Terminals 2 to Terminal 1B and checkin? Can I wait for the free shuttle or should I take a cab to the domestic terminal?

2. Also since both the international flight and domestic one are of the same airways (Jet), would they arrange for luggage collection directly at Hyd instead of collecting luggage at Mumbai international terminal and checking in once again at the domestic terminal?
Is there any alternate facility for checkin of luggage from international terminal itself for the domestic route?

Thank you and keep doing the good work..
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Old Oct 17, 2013, 1:51 am
  #104  
 
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Originally Posted by OmahaUnitedMM
I arrive femoral ewr on UA and connect at bom to Bangalore blr with three 50 plus pound bags.

- is it easy to get from UA flight to Jetair flight

- is it easy to get bags from customs to Jetair

- will have nine hour overnight layover at bom, if no star alliance club what is best lounge option and can you pay per visit?

- on return will go from Jetair to UA, any issues here to plan for

Thanks for the help for my first bom connection
With a nine-hour layover, I would strongly suggest that you book a room in one of the numerous airport hotels. You will not be able to get into the domestic terminal until three hours before departure, and it certainly isn't a place where I would willingly spend nine hours in any case.

There is no Star lounge in the domestic terminal, and the lounges provided there are quite basic in any case.
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Old Oct 17, 2013, 6:50 am
  #105  
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1. Enough time for the shuttle
2. You will have to collect your bags and clear customs with them im BOM. From the current info on their website 9W may have a drop point in T2 after customs:
http://www.jetairways.com/EN/IN/Prod...hServices.aspx

Airport transfer at Mumbai

Jet Airways transit guests can avail of Inter-terminal Shuttle Coach service operated by the Airport Authority of India (A.A.I.) within the Tarmac from Mumbai Domestic Airport to International Airport.



Transfer from International Airport to Domestic Airport

Once you arrive at the International airport, proceed from your respective gates towards the Passport control lanes. Avail of the dedicated priority lane for quick processing- a facility for the First class and Première class guests.
On completion then move on to collect your baggage from the conveyor belts and then clear customs.
Once this is done move towards the domestic transfer area within the arrival hall
Here, you can relax in the air-conditioned comforts of the waiting area for domestic transfers.
At the domestic transfer area, deposit your check in baggage at anyone of the Jet Airways transfer desks.
Then feel free to board the complimentary inter-terminal coach service, which leaves at an interval of every twenty minutes.
The coach service will then ensure that you reach the domestic terminal on time to catch your connecting flight.
If not, you have to carry the bags to the shuttle and collect them in T1B to recheck them with 9W there.
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