Air India SBI Co-branded credit cards now!
Apr 23, 2016, 3:00 pm
#1411
Join Date: Jun 2011
Posts: 721
Jun 27, 2016, 4:32 am
#1412
Join Date: Jul 2012
Location: BOM
Programs: UK Silver, UA Gold
Posts: 164
Does anyone know what will happen if someone has met the 3L / 20k points threshold prior to April, gotten the bonus, and now hits the 5L spend which has the revised/devalued 20k bonus? Does that mean we will get the 20k twice? 
Stay tuned to find out!
Stay tuned to find out!
Jun 27, 2016, 11:23 pm
#1413
Join Date: Aug 2015
Posts: 27
Missing points on card
Okay now this is a strange one. In my last account statement, the points I received were almost 1000 points less than what I should have got. Which included a booking made on air india. When I called up sbi customer care, their reply was that I needed to contact air india for missing points on my credit card. Now I felt this was crazy. But they were pretty sure that air india needs to be contacted. On asking for a number to call on, they were unable to provide any . Anybody else faced this problem? Also does bonus points on booking air india tickets take time to credit or it shows in the next statement? Pls help
Jun 27, 2016, 11:52 pm
#1414
Company Representative, SBI Cards
Join Date: Sep 2013
Posts: 150
Sbi Card
We would love to get in touch with you and address the issue, request you to please mail us your detailed issue and contact or card details at [email protected] to enable us to address your concern on priority.
Jun 28, 2016, 7:01 am
#1415
Join Date: Jun 2011
Posts: 721
SBI Cards
Is it only me or others also have this problem where SBICards who is the official company representative on this forum comes once in while posting the same message as if he/she is concerned about our problems and then fails to reply to PM`s and repeated emails.
I have faced this problem a couple of times and for me sending PM`s/ emails to SBI Cards is like talking to a wall.
I have faced this problem a couple of times and for me sending PM`s/ emails to SBI Cards is like talking to a wall.
Jun 28, 2016, 11:51 am
#1416
Join Date: Jul 2011
Posts: 160
Is it only me or others also have this problem where SBICards who is the official company representative on this forum comes once in while posting the same message as if he/she is concerned about our problems and then fails to reply to PM`s and repeated emails.
I have faced this problem a couple of times and for me sending PM`s/ emails to SBI Cards is like talking to a wall.
I have faced this problem a couple of times and for me sending PM`s/ emails to SBI Cards is like talking to a wall.
Jun 28, 2016, 12:49 pm
#1417
Join Date: Jun 2011
Posts: 721
I agree with you that they respond faster at twitter but what makes me upset is that this SBI rep keeps re-posting the same message once in a while but then never responds to my repeated inquires. His promise is empty words to me.
Jun 28, 2016, 11:25 pm
#1418
Company Representative, SBI Cards
Join Date: Sep 2013
Posts: 150
Sbi card
Is it only me or others also have this problem where SBICards who is the official company representative on this forum comes once in while posting the same message as if he/she is concerned about our problems and then fails to reply to PM`s and repeated emails.
I have faced this problem a couple of times and for me sending PM`s/ emails to SBI Cards is like talking to a wall.
I have faced this problem a couple of times and for me sending PM`s/ emails to SBI Cards is like talking to a wall.
We would love to get in touch with you and address the issue, request you to please mail us your issue and contact or card details at [email protected] to enable us to address your concern on priority.
Jun 29, 2016, 12:35 am
#1419
Company Representative, SBI Cards
Join Date: Sep 2013
Posts: 150
Okay now this is a strange one. In my last account statement, the points I received were almost 1000 points less than what I should have got. Which included a booking made on air india. When I called up sbi customer care, their reply was that I needed to contact air india for missing points on my credit card. Now I felt this was crazy. But they were pretty sure that air india needs to be contacted. On asking for a number to call on, they were unable to provide any . Anybody else faced this problem? Also does bonus points on booking air india tickets take time to credit or it shows in the next statement? Pls help
We would love to get in touch with you and address the issue, request you to please mail us your issue and contact or card details at [email protected] to enable us to address your concern on priority.
Jun 29, 2016, 5:34 am
#1420
Join Date: Jul 2014
Location: Ahmedabad, INDIA
Programs: Blasé..
Posts: 174
I have got a similar reply from many call center executives - Simplest way is to hang up and call again till you find someone willing to help! This issue should be resolved by only SBI Team and not AI! Cheers!!
Jun 29, 2016, 10:36 pm
#1421
Company Representative, SBI Cards
Join Date: Sep 2013
Posts: 150
Hang up and call again - Almost every alternate month I face similar issue specifically about AI bookings - Instead of crediting of 20miles/100rs, its usually the standard 4miles/100.
I have got a similar reply from many call center executives - Simplest way is to hang up and call again till you find someone willing to help! This issue should be resolved by only SBI Team and not AI! Cheers!!
I have got a similar reply from many call center executives - Simplest way is to hang up and call again till you find someone willing to help! This issue should be resolved by only SBI Team and not AI! Cheers!!
We would love to get in touch with you and address the issue, request you to please mail us your issue and contact or card details at [email protected] to enable us to address your concern on priority.
Jul 18, 2016, 3:05 am
#1422
Join Date: Jul 2012
Location: BOM
Programs: UK Silver, UA Gold
Posts: 164
Thanks to the massive devaluation, I am going to cancel by AI Signature card as my fee has hit in this statement - 5k + tax just isnt worth it any more. Does anyone know if SBI allows a downgrade or switch to a different card?
Jul 18, 2016, 5:24 am
#1423
Join Date: Nov 2013
Location: India
Programs: Star Alliance Gold, SkyTeam Elite Plus, Hilton Gold
Posts: 907
Maybe SBICards can help us out..
Jul 18, 2016, 9:18 pm
#1424
Join Date: Oct 2014
Posts: 128
When I requested cancellation, I was offered to switch to a different card.
Jul 18, 2016, 10:40 pm
#1425
Join Date: Nov 2013
Location: India
Programs: Star Alliance Gold, SkyTeam Elite Plus, Hilton Gold
Posts: 907