Jet Airways co-brand American Express Platinum Credit Card
#151
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,649
got a letter from amex last week informing me that the kingfisher card is being discontinued & they will be moving me over to the amex plat travel card....or i could shift to the jet card for a reduced inr 7.5k fee....will call them when i am back in delhi next week to convert to the jet card....
a couple of days ago i received the plat travel card so i called amex & they said someone would come over later that day to get the jet card form filled up....did that yesterday so hopefully i should have the card later this month....
my apologies if this has been covered before but since i am choosing not to pay the inr 10k fee i understand i won't get the 20k miles....but is there anything else being offered as a joining promo????
#152
Original Poster
Join Date: Dec 2010
Location: www.livefromalounge.com
Programs: AA, BASilver, TajICGold, MarriottPlatinum,HyattGlobalist, EYGold, AI
Posts: 2,215
so i had called amex last month to let them know i didn't want the plat travel card & they should shift my existing card to the jet card....i was told someone would get back to me within 3 days but no one did & i completely forgot about it as well....
a couple of days ago i received the plat travel card so i called amex & they said someone would come over later that day to get the jet card form filled up....did that yesterday so hopefully i should have the card later this month....
my apologies if this has been covered before but since i am choosing not to pay the inr 10k fee i understand i won't get the 20k miles....but is there anything else being offered as a joining promo????
a couple of days ago i received the plat travel card so i called amex & they said someone would come over later that day to get the jet card form filled up....did that yesterday so hopefully i should have the card later this month....
my apologies if this has been covered before but since i am choosing not to pay the inr 10k fee i understand i won't get the 20k miles....but is there anything else being offered as a joining promo????
#157
Join Date: Jul 2012
Posts: 8
I presently hold the Amex Gold Charge card which I applied and received sometime in August/September 2012. Thereafter, in December 2012 (sometime in 2nd week) I applied for Jet Amex Plat Card and I received the acknowledgement from Amex representative that on issue of card i will be getting extra 10K JP miles.
Thereafter, I received a letter dated Jan 1, 2013 that since my Gold card is not more than 6 months old, as per policy of Amex, they would not be able to issue the Jet Amex Plat Card and I can re-apply once I complete 6 months with old card. Accordingly, although I retained this letter, I destroyed the acknowledgement I had received from Amex.
Now suddenly today I received the Jet Amex Plat Card with no news on bonus 10K miles. I called Amex Call Centre and the representative tells me I was entitled to 10K miles if I would have sent an SMS to Jet on a certain no and I will not get the 10K miles. On my repeated inquiries that why such stipulation was not informed in promotional material and why this was not informed to me while making the application, he didn't had any satisfactory reply. I told him that I received a written acknowledgement that the application is recd prior to Dec 25 and bonus 10K miles applies. Now he said he is referring matter to concerned department and I should receive a call from concerned dept. in 2-3 working days.
My issue is whether Jet Amex Card with 20K miles makes sense, considering its fee of Rs. 10K? I already have an offer of getting the Jet HDFC card for free. My expenses on the card is not likely to go beyond 2L per year as I already have 3 other cards (Citi PM, Amex Gold and HDFC Visa Signature).
Thanks in advance for your replies and suggestions
Thereafter, I received a letter dated Jan 1, 2013 that since my Gold card is not more than 6 months old, as per policy of Amex, they would not be able to issue the Jet Amex Plat Card and I can re-apply once I complete 6 months with old card. Accordingly, although I retained this letter, I destroyed the acknowledgement I had received from Amex.
Now suddenly today I received the Jet Amex Plat Card with no news on bonus 10K miles. I called Amex Call Centre and the representative tells me I was entitled to 10K miles if I would have sent an SMS to Jet on a certain no and I will not get the 10K miles. On my repeated inquiries that why such stipulation was not informed in promotional material and why this was not informed to me while making the application, he didn't had any satisfactory reply. I told him that I received a written acknowledgement that the application is recd prior to Dec 25 and bonus 10K miles applies. Now he said he is referring matter to concerned department and I should receive a call from concerned dept. in 2-3 working days.
My issue is whether Jet Amex Card with 20K miles makes sense, considering its fee of Rs. 10K? I already have an offer of getting the Jet HDFC card for free. My expenses on the card is not likely to go beyond 2L per year as I already have 3 other cards (Citi PM, Amex Gold and HDFC Visa Signature).
Thanks in advance for your replies and suggestions
#158
Original Poster
Join Date: Dec 2010
Location: www.livefromalounge.com
Programs: AA, BASilver, TajICGold, MarriottPlatinum,HyattGlobalist, EYGold, AI
Posts: 2,215
I presently hold the Amex Gold Charge card which I applied and received sometime in August/September 2012. Thereafter, in December 2012 (sometime in 2nd week) I applied for Jet Amex Plat Card and I received the acknowledgement from Amex representative that on issue of card i will be getting extra 10K JP miles.
Thereafter, I received a letter dated Jan 1, 2013 that since my Gold card is not more than 6 months old, as per policy of Amex, they would not be able to issue the Jet Amex Plat Card and I can re-apply once I complete 6 months with old card. Accordingly, although I retained this letter, I destroyed the acknowledgement I had received from Amex.
Now suddenly today I received the Jet Amex Plat Card with no news on bonus 10K miles. I called Amex Call Centre and the representative tells me I was entitled to 10K miles if I would have sent an SMS to Jet on a certain no and I will not get the 10K miles. On my repeated inquiries that why such stipulation was not informed in promotional material and why this was not informed to me while making the application, he didn't had any satisfactory reply. I told him that I received a written acknowledgement that the application is recd prior to Dec 25 and bonus 10K miles applies. Now he said he is referring matter to concerned department and I should receive a call from concerned dept. in 2-3 working days.
My issue is whether Jet Amex Card with 20K miles makes sense, considering its fee of Rs. 10K? I already have an offer of getting the Jet HDFC card for free. My expenses on the card is not likely to go beyond 2L per year as I already have 3 other cards (Citi PM, Amex Gold and HDFC Visa Signature).
Thanks in advance for your replies and suggestions
Thereafter, I received a letter dated Jan 1, 2013 that since my Gold card is not more than 6 months old, as per policy of Amex, they would not be able to issue the Jet Amex Plat Card and I can re-apply once I complete 6 months with old card. Accordingly, although I retained this letter, I destroyed the acknowledgement I had received from Amex.
Now suddenly today I received the Jet Amex Plat Card with no news on bonus 10K miles. I called Amex Call Centre and the representative tells me I was entitled to 10K miles if I would have sent an SMS to Jet on a certain no and I will not get the 10K miles. On my repeated inquiries that why such stipulation was not informed in promotional material and why this was not informed to me while making the application, he didn't had any satisfactory reply. I told him that I received a written acknowledgement that the application is recd prior to Dec 25 and bonus 10K miles applies. Now he said he is referring matter to concerned department and I should receive a call from concerned dept. in 2-3 working days.
My issue is whether Jet Amex Card with 20K miles makes sense, considering its fee of Rs. 10K? I already have an offer of getting the Jet HDFC card for free. My expenses on the card is not likely to go beyond 2L per year as I already have 3 other cards (Citi PM, Amex Gold and HDFC Visa Signature).
Thanks in advance for your replies and suggestions
and don't worry, amex is amicable in these things and are not in a hurry to bill you the fee on day 1 itself.
#159
Join Date: Jul 2012
Posts: 8
Thanks AJ for quick revert.
The amex guy confirmed that i can cancel the card anytime even after they bill and they would not charge me if I do not retain the card. My only query is (assuming Amex does not given me 10K bonus miles) whether Jet Amex Card with 20K miles makes sense, considering its fee of Rs. 10K? I already have an offer of getting the Jet HDFC card for free. My expenses on the card is not likely to go beyond 2L per year as I already have 3 other cards (Citi PM, Amex Gold and HDFC Visa Signature).
The amex guy confirmed that i can cancel the card anytime even after they bill and they would not charge me if I do not retain the card. My only query is (assuming Amex does not given me 10K bonus miles) whether Jet Amex Card with 20K miles makes sense, considering its fee of Rs. 10K? I already have an offer of getting the Jet HDFC card for free. My expenses on the card is not likely to go beyond 2L per year as I already have 3 other cards (Citi PM, Amex Gold and HDFC Visa Signature).
#160
Original Poster
Join Date: Dec 2010
Location: www.livefromalounge.com
Programs: AA, BASilver, TajICGold, MarriottPlatinum,HyattGlobalist, EYGold, AI
Posts: 2,215
Thanks AJ for quick revert.
The amex guy confirmed that i can cancel the card anytime even after they bill and they would not charge me if I do not retain the card. My only query is (assuming Amex does not given me 10K bonus miles) whether Jet Amex Card with 20K miles makes sense, considering its fee of Rs. 10K? I already have an offer of getting the Jet HDFC card for free. My expenses on the card is not likely to go beyond 2L per year as I already have 3 other cards (Citi PM, Amex Gold and HDFC Visa Signature).
The amex guy confirmed that i can cancel the card anytime even after they bill and they would not charge me if I do not retain the card. My only query is (assuming Amex does not given me 10K bonus miles) whether Jet Amex Card with 20K miles makes sense, considering its fee of Rs. 10K? I already have an offer of getting the Jet HDFC card for free. My expenses on the card is not likely to go beyond 2L per year as I already have 3 other cards (Citi PM, Amex Gold and HDFC Visa Signature).
given you have amex in the bag now, amex is giving you a lot more soft benefits as well such as unlimited amex lounge trips in del and bom, visa assistance, and they generally do a good job with promotions as well so i would expect a promo sooner than later to hit the shores. and not to forget 6 miles per 100, instead of the 4 per 100 on hdfc bank. hdfc has built up a lot of stupid rules around the product such as no miles for <150 rs transactions which i don't like.
#162
Original Poster
Join Date: Dec 2010
Location: www.livefromalounge.com
Programs: AA, BASilver, TajICGold, MarriottPlatinum,HyattGlobalist, EYGold, AI
Posts: 2,215
something strange happened: my first bill is yet to be generated, but on my first spend the 20k JP miles were showing in my amex account which would have been swept to JP account at some point of time. Now, this morning, the 20K seems to have gone away and only some stray miles (spend based) remain. checked my JP account, not there either.
#163
Join Date: Nov 2012
Location: Mumbai
Programs: 9W Plat, King Gold, KLM Gold, SPG Gold, Taj IC Gold, Hyatt Gold, Hilton Diamond
Posts: 174
something strange happened: my first bill is yet to be generated, but on my first spend the 20k JP miles were showing in my amex account which would have been swept to JP account at some point of time. Now, this morning, the 20K seems to have gone away and only some stray miles (spend based) remain. checked my JP account, not there either.
#164
Original Poster
Join Date: Dec 2010
Location: www.livefromalounge.com
Programs: AA, BASilver, TajICGold, MarriottPlatinum,HyattGlobalist, EYGold, AI
Posts: 2,215
#165
Join Date: Feb 2004
Location: bombay
Posts: 1,393
Hahah! The monkey probably cut his teeth in Jet's customer service department and then honed his culenessness to perfection at HDFC/ICICI!