Go Back   FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > India-Based Airlines
Sign in using an external account

Reply
 
Thread Tools Search this Thread
Old Jun 25, 12, 1:17 am   #1
 
Join Date: Sep 2009
Location: Somewhere near a Airstrip
Programs: Who Cares, THEY don't !
Posts: 512
Missing Miles claim after Re-routing in KF

In KF, I had a booking for few family members in E Class. The Flight was re-scheduled resulting in a would-be Misconnect ( due to MCT at the connecting airport). The KF Call center gave an option of re-routing and got the ticket re-issued but in X class.

King Club website says No mileage earning in X class. But since this is a INVOL re-routing, would I get at least the original mileage credit?

Any pointers / experience in the forum?

Since miles are pooled in family account, when added for 3, its enough to redeem for a Short sector & KF was only available direct flight in that sector.
Whizkid is offline   Reply With Quote
Old Jun 25, 12, 10:33 am   #2
Suspended
 
Join Date: Jan 2002
Posts: 22,791
Wirelessly posted (Samsung Galaxy S: Mozilla/5.0 (Linux; U; Android 2.3.6; en-us; SGH-T959V Build/GINGERBREAD) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1)

Quote:
Originally Posted by Whizkid
In KF, I had a booking for few family members in E Class. The Flight was re-scheduled resulting in a would-be Misconnect ( due to MCT at the connecting airport). The KF Call center gave an option of re-routing and got the ticket re-issued but in X class.

King Club website says No mileage earning in X class. But since this is a INVOL re-routing, would I get at least the original mileage credit?

Any pointers / experience in the forum?

Since miles are pooled in family account, when added for 3, its enough to redeem for a Short sector & KF was only available direct flight in that sector.
Most arlines, as a matter of customer service, do give you at least as many mles as you would have received on the original booking.
However, if you were given an option of a refund or a new booking in anither class, a case can be made for ni miles. IMO, airlines should give the miles even if they have a case for denying those miles.
Yaatri is offline   Reply With Quote
Old Jun 25, 12, 11:01 am   #3
FlyerTalk Evangelist
2014 Elections
 
Join Date: Apr 2009
Location: New Delhi, India
Programs: SPG Plat, IHG Plat, HH Gold, Taj IC Gold, AI Maharajah, DL Silver
Posts: 21,179
Quote:
Originally Posted by Whizkid View Post
Any pointers / experience in the forum?
have you asked them if they will credit the miles????ideally they should but given their financial condition at the moment i wouldn't be surprised if they refuse....
Keyser is offline   Reply With Quote
Old Jun 29, 12, 3:36 am   #4
 
Join Date: Sep 2009
Location: Somewhere near a Airstrip
Programs: Who Cares, THEY don't !
Posts: 512
Miles for 1/3 pax were credited automatically - put in a request for the missing ones.
Whizkid is offline   Reply With Quote
Reply

Bookmarks


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off
Forum Jump


All times are GMT -6. The time now is 12:39 am.