Agent or Online??
Apr 24, 2011, 6:20 am
#16
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,673
if your company is not completely satisfied with this agent then i could put you guys in touch with my agent to see if they can offer better services at the prices your company is paying....
Apr 24, 2011, 6:24 am
#17
Join Date: Nov 2009
Location: PDX
Programs: Don't think it matters...
Posts: 5,240
Apr 24, 2011, 7:30 am
#18
Join Date: Jul 2005
Location: MAA
Programs: BA bronze, Marriott silver
Posts: 2,804
TAs can't be blamed for not seeing fare bucket availability or fares for a bucket that you see on websites. Not their fault.
They CAN on the other hand be blamed for staffing their travel desks with incompetents and then putting up a huge wall of procedure so that booking and changing itineraries is a royal pain, right after the pain you went through to get travel approved in the middle of a travel freeze.
[THAT pain would just about get beat by the pain of giving birth. Maybe]
Apr 24, 2011, 8:29 am
#19
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,673
Dude the man just said 'global tieup' .. his employer looks like a multinational (as is mine). You try convince a multibillion dollar MNC to switch millions of dollars a year in spend from say Amex, Thomas Cook etc corporate travel desk to some neighboorhood TA in mayur vihar and see how well that works..
last year i put them in touch with one of my clients who happens to be a huge mnc....they were extremely unhappy with the ta they were using & after a couple of meetings the india operations shifted all their travel bookings over to the ta i use....
just because a mnc uses a particular agency doesn't mean that they will continue to use them forever....after all, whoever offers the best rates & services is likely to get the job....
Apr 27, 2011, 7:23 pm
#20
Join Date: Apr 2011
Location: DEL
Posts: 292
Welcome to INDIA, Sir it is probably showing on your computer but will not give you that fare when you try to buy the ticket online... LMAO
.. Heck, most of the time they get me fares higher than what is even shown on the web and when I tell them that, they say they cannot see that in their systems 
Apr 28, 2011, 12:37 am
#21
Join Date: Nov 2009
Location: PDX
Programs: Don't think it matters...
Posts: 5,240
This has nothing to do with India .. If there is any problem at all , then its in those airline websites or their syncing up with gds etc etc..
I have sometimes seen the same thing when booking with Austrian, Lufthansa and EK ..
And yes, I had a grand welcome when I was born in India more than 30yrs back, but thanks for the re-welcome