Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Iberia Airlines | Iberia Plus
Reload this Page >

Iberia.com domain appears to not exist right now

Iberia.com domain appears to not exist right now

Old Apr 20, 2017, 11:10 am
  #1  
Original Poster
 
Join Date: Dec 2004
Posts: 7,887
Iberia.com domain is a little flakey right now

Is anyone else seeing this problem? I tried to visit www.iberia.com and get a domain error, or Error página no encontrada, or a page from interdomain.es. I also can't click on any links in an email I received about promotions.

Edited: It seems like https://www.iberia.com/web/home.do?m...us&language=en works though which is strange. Maybe it's a problem on my end.

Last edited by rrgg; Apr 20, 2017 at 11:15 am
rrgg is online now  
Old Apr 20, 2017, 11:15 am
  #2  
FlyerTalk Evangelist
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 12,976
Problem's on your end...
craigthemif is online now  
Old Apr 20, 2017, 11:39 am
  #3  
dw
 
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,446
Originally Posted by rrgg
Is anyone else seeing this problem? I tried to visit www.iberia.com and get a domain error, or Error página no encontrada, or a page from interdomain.es.
Same here... I'm in the US and getting a page from interdomain.es on my end.
dw is offline  
Old Apr 20, 2017, 12:29 pm
  #4  
 
Join Date: Aug 2015
Location: London, UK
Programs: BA GGL
Posts: 1,577
I was just seeing this, too. Seems like they're working it out now, though.
armouredant is offline  
Old Apr 20, 2017, 12:41 pm
  #5  
 
Join Date: Nov 2015
Programs: BA Gold, EY Gold, HH Diamond, Accor Plat, IHG Spire Amb, SPG Gold, Carlson Gold
Posts: 39
Originally Posted by craigthemif
Problem's on your end...
:-: for you - helpful
vivoid is offline  
Old Apr 20, 2017, 2:10 pm
  #6  
 
Join Date: Feb 2001
Location: London
Programs: AA EXP, SPG Plt
Posts: 2,607
haha the idiots must have let their domain name lapse, or let it be hijacked. DNS whois shows something changed today, so hijacking probably most likely answer.

Last edited by BobbySteel; Apr 20, 2017 at 2:21 pm
BobbySteel is offline  
Old Apr 20, 2017, 3:21 pm
  #7  
 
Join Date: Dec 2015
Posts: 404
Iberia's twitter is replying to people that website is down, they are aware and looking at the issue.

Seems like domain hijacking.
schrodingerdog is offline  
Old Apr 20, 2017, 6:36 pm
  #8  
 
Join Date: Jan 2000
Location: SoCal to the rest of the world...
Programs: AA EXP with lots of BA. UA 2MM Lifetime Plat - No longer chase hotel loyalty
Posts: 6,697
Originally Posted by craigthemif
Problem's on your end...
No just means your ISP has stale DNS records and aren't refreshing DNS updates properly.

Iberia's DNS records were altered - likely their stupidity for having the domain name registration better protected. That change would propagate pretty quick to downstream name servers.

Iberia's DNS provider is also clueless as their TTL seems to be 24 hours (86,400 seconds) - most providers don't do this anymore. Essentially what it means is the bad record will not get a force update for 24 hours as downstream DNS servers don't have a need to expire for 24 hours. 12 hours is best practice and even lower if you have proactive moves/changes happening

Last edited by NickP 1K; Apr 20, 2017 at 6:44 pm
NickP 1K is offline  
Old Apr 21, 2017, 3:18 pm
  #9  
Suspended
 
Join Date: Jul 2007
Posts: 4,477
Originally Posted by NickP 1K
No just means your ISP has stale DNS records and aren't refreshing DNS updates properly.

Iberia's DNS records were altered - likely their stupidity for having the domain name registration better protected. That change would propagate pretty quick to downstream name servers.

Iberia's DNS provider is also clueless as their TTL seems to be 24 hours (86,400 seconds) - most providers don't do this anymore. Essentially what it means is the bad record will not get a force update for 24 hours as downstream DNS servers don't have a need to expire for 24 hours. 12 hours is best practice and even lower if you have proactive moves/changes happening
Thank you for the helpful insight!
FlyerTalker688786 is offline  
Old Apr 22, 2017, 1:50 am
  #10  
FlyerTalk Evangelist
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 12,976
Originally Posted by NickP 1K
No just means your ISP has stale DNS records and aren't refreshing DNS updates properly.
Quite possibly, but I am also based in Spain and use iberia.es to access their website, and that worked the whole time.
craigthemif is online now  
Old Apr 22, 2017, 10:10 am
  #11  
 
Join Date: Jan 2000
Location: SoCal to the rest of the world...
Programs: AA EXP with lots of BA. UA 2MM Lifetime Plat - No longer chase hotel loyalty
Posts: 6,697
Originally Posted by craigthemif
Quite possibly, but I am also based in Spain and use iberia.es to access their website, and that worked the whole time.
Yeah . - I tried that and it redirected to the dead iberia.com . Likely they had a geo located redirect if outside Spain. You would have thought that they temp would have taken the redirect off and just set it to the Spanish site with English language
NickP 1K is offline  
Old Apr 22, 2017, 3:02 pm
  #12  
 
Join Date: Dec 2015
Posts: 404
Iberia's website is half-dead again

if just go to www.iberia.com it says 'The page you have requested is not available'. But if you got iberia.com/gb it works...
schrodingerdog is offline  
Old Apr 22, 2017, 4:45 pm
  #13  
Original Poster
 
Join Date: Dec 2004
Posts: 7,887
Originally Posted by schrodingerdog
Iberia's website is half-dead again

if just go to www.iberia.com it says 'The page you have requested is not available'. But if you got iberia.com/gb it works...
I haven't had trouble with it today. If you do, please try the link in my first post.
rrgg is online now  
Old Apr 22, 2017, 8:15 pm
  #14  
 
Join Date: Aug 2015
Location: London, UK
Programs: BA GGL
Posts: 1,577
Originally Posted by schrodingerdog
Iberia's website is half-dead again

if just go to www.iberia.com it says 'The page you have requested is not available'. But if you got iberia.com/gb it works...
This is actually a common problem on Iberia.com - clear your cookies.
armouredant is offline  
Old Apr 22, 2017, 8:32 pm
  #15  
 
Join Date: Mar 2006
Programs: UA Lifetime Gold, Marriott Rewards Platinum, HHonors Gold, Hyatt Diamond
Posts: 1,384
Français, anyone?

For some time, up until about a month ago, when I tried to log into www.iberia.com or www.iberia.es, the French translation of the website came up. Of course Google kindly asked me if I wanted to translate it, but that is not the question.

I could not change the site to English or Spanish. Anyone else have the same problem?

On the brighter side, I was able to book travel in French...
spainflyer is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.