Involuntary flight change
Jun 21, 2016, 12:15 pm
#1
Original Poster
Join Date: Oct 2006
Location: Chicago
Programs: AA,UA, BA, DAL, FB
Posts: 135
Involuntary flight change
Iberia added a few flights between Chicago and Madrid to fly people back from a medical conference. We booked on a 1640 flight - which was still operating. They moved us to a 1520 flight so others could have our seats. We were connecting in Madrid. It was not our final destination. We had an extra 1:20 in the lounge - a waste of our time. I complained to Iberia and they said sorry. We gave you more than 2 weeks notice. Case closed.
Can they move us to another flight solely for their convenience? There was no aircraft change and our flight still operated. Should we have been compensated?
Can they move us to another flight solely for their convenience? There was no aircraft change and our flight still operated. Should we have been compensated?
Jun 22, 2016, 1:15 am
#3
Join Date: May 2013
Location: MAD
Programs: IB+, BAEC
Posts: 3,105
Iberia added a few flights between Chicago and Madrid to fly people back from a medical conference. We booked on a 1640 flight - which was still operating. They moved us to a 1520 flight so others could have our seats. We were connecting in Madrid. It was not our final destination. We had an extra 1:20 in the lounge - a waste of our time. I complained to Iberia and they said sorry. We gave you more than 2 weeks notice. Case closed.
Can they move us to another flight solely for their convenience? There was no aircraft change and our flight still operated. Should we have been compensated?
Can they move us to another flight solely for their convenience? There was no aircraft change and our flight still operated. Should we have been compensated?