Advice on Cancelling IB ticket
Feb 7, 2016, 11:36 am
#1
Original Poster
Join Date: Apr 2005
Location: HKG/LHR/JFK
Programs: AA EXP, BAEC Bronze, DL Plat UA, HHonors Platinum, SPG Gold, Hyatt
Posts: 3,253
Advice on Cancelling IB ticket
Writing for a friend here, who camw to me with the following query. He booked a long-haul flight on IB, and work has now necessitated cancelling the trip. It was in the "Reduced" Economy class, which technically is no refunds. Is it possible, as it would be with many other carriers, to pay the change fee and get the remainder of the ticket price on a voucher for use on a future flight?
Feb 8, 2016, 4:27 am
#2
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,043
Was the ticket booked on iberia.com? I've surprisingly found the website to be quite flexible. I was given the option of paying the change fee to turn a TXL-BCN on Vueling (IB codeshare) into a MAD-LHR or just about anything else I could imagine.
I don't really know whether IB allow vouchers, but it seems that they're set up to apply any fare amount, less change fee, to any other IB flight. The question is whether they force you to make that new booking when cancelling the old one.
If booked with a travel agent... they will be the only ones who can do anything...
I don't really know whether IB allow vouchers, but it seems that they're set up to apply any fare amount, less change fee, to any other IB flight. The question is whether they force you to make that new booking when cancelling the old one.
If booked with a travel agent... they will be the only ones who can do anything...