moonman85

I have a lot of Avios I am planning on using to go to South America last year, but I am not particularly familiar with Iberia, I usually us BA, but am using Avios as the taxes are so much lower.

I wanted to book two one way business class flights from Madrid to either Buenos Aires or Montevideo but had the following questions:
-Do Iberia operate flat beds on both of these flights, from expert flyer it looked like flights to Montevideo do not?
- I am struggling to get the flight finder on the Iberia website to work it shows me availability but when I try to view flights it throws up an error. Is this a common problem and if so is the alternative to ring Iberia to book?
- As I am getting the above error can anyone confirm the number of Avios required, I think it is 51,000 off peak on the new reward charts but am not certain

Thanks in advance

Armodeen

Man Iberia is frustrating! I too have been trying to book some reward seats but the website just gives the same error for 1 week plus. When I called up the agent said he couldn't book tickets more than 6 months in advance...! He also suggested I use google chrome when trying to book. This made no difference sadly.

LupineChemist

IB certainly has some flaky IT and it seems like the last two weeks or so have been doubly rough.

It seems to have gotten a bit better in the last day or two, but I think the major program changes were a bit too stressful for the system as well as the BA security threat that prompted mass audits.

DELLAS

Same for me the App keeps crashing and the website telling me there are no flights found even though there are plenty. When these things happen the call centre should be a bit more flexible.