Website just not working?
#1
Original Poster
Join Date: Mar 2005
Location: KOA/PHKO
Programs: Starbucks Gold :-)
Posts: 828
Website just not working?
Hey guys,
Im trying to book an award tix, but Im getting stuck for hours with "It has not been possible to process your request for confirmation". Is anyone else having an issue? I have seen some people online report having this problem and people have commented on a "fix".
Anyone any ideas?
Im trying to book an award tix, but Im getting stuck for hours with "It has not been possible to process your request for confirmation". Is anyone else having an issue? I have seen some people online report having this problem and people have commented on a "fix".
Anyone any ideas?
#2
Original Poster
Join Date: Mar 2005
Location: KOA/PHKO
Programs: Starbucks Gold :-)
Posts: 828
And when I try again, I then get this error:
"It has not been possible to process your request for confirmation as the system is already processing another of your requests. If you are trying to confirm a booking, review the list of trips to check if the trip has been confirmed. (3002)"
Been having this issue for days... tried multiple browsers, multiple computers. ...
"It has not been possible to process your request for confirmation as the system is already processing another of your requests. If you are trying to confirm a booking, review the list of trips to check if the trip has been confirmed. (3002)"
Been having this issue for days... tried multiple browsers, multiple computers. ...
#5
Original Poster
Join Date: Mar 2005
Location: KOA/PHKO
Programs: Starbucks Gold :-)
Posts: 828
Hi,
Today, still getting the same error (reservations). Once you wait a few minutes, you then get a second error (already processing a request).
I've contacted IB customer support and they deny there's any problem. Not happy with this service at all; I have 180,000 Avios in IB for the purpose of booking this...
Any ideas what I can do, outside of paying a fee for them to do it on the phone?
Of course, once you wait, it signs you out..
I feel scammed by IB...
Today, still getting the same error (reservations). Once you wait a few minutes, you then get a second error (already processing a request).
I've contacted IB customer support and they deny there's any problem. Not happy with this service at all; I have 180,000 Avios in IB for the purpose of booking this...
Any ideas what I can do, outside of paying a fee for them to do it on the phone?
Of course, once you wait, it signs you out..
I feel scammed by IB...
#8
Original Poster
Join Date: Mar 2005
Location: KOA/PHKO
Programs: Starbucks Gold :-)
Posts: 828
It is still not working. Dealing with IB is more than tedious.
Im not familiar with IB->BA transfers, but the IB account is new, so maybe I can't txfer to BA at this time? (Or is that restriction just on BA->IB, not IB->BA).
Also, do you think it's likely I can get the same flights/redemption/taxes by going via BA?
Im not familiar with IB->BA transfers, but the IB account is new, so maybe I can't txfer to BA at this time? (Or is that restriction just on BA->IB, not IB->BA).
Also, do you think it's likely I can get the same flights/redemption/taxes by going via BA?
#10
Original Poster
Join Date: Mar 2005
Location: KOA/PHKO
Programs: Starbucks Gold :-)
Posts: 828
We finally booked via phone.
I see a completely different seat map - 12 rows in J, staggered at the windows (1-2-1). Not on Seatguru.. says it's A340-500. Any tips on good seats (for two)
I see a completely different seat map - 12 rows in J, staggered at the windows (1-2-1). Not on Seatguru.. says it's A340-500. Any tips on good seats (for two)
#11
Join Date: May 2013
Location: MAD
Programs: IB+, BAEC
Posts: 3,099
#12
Join Date: May 2014
Location: BRU
Programs: BA GGL, TK E (*G), ITA exec
Posts: 4,023
I tried for hours, this morning, to book a flight on website, without being able to going through the payment page. In the end I went to my airport ticket desk (10 min from home), got charged 30 euro per ticket and was told that there was no way to select seats for free, even if on the website was possible during the booking.
My first booking experience with Iberia doesn't start well
My first booking experience with Iberia doesn't start well
#14
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,919
Does anyone know if IB and BA Avios award availability are the same? Perhaps that is why the Iberia website is not working for me.
#15
Join Date: Jan 2006
Programs: MUCCI
Posts: 5,706