Iberia Ticket with LAN
Jul 13, 2014, 8:59 pm
#1
Original Poster
Join Date: Nov 2012
Location: London
Programs: SPG Gold, QR Silver, CX Gold, AMEX Plat, AMEX Gold
Posts: 143
Iberia Ticket with LAN
Hi,
I purchased a ticket which is booked through with Iberia and then MAD-SCL is on LAN. Whose seat selection policy would apply? Iberia Manage Booking gives an error and LAN MB says flight not operated by LAN! LHR-MAD and then MAD-LHR operated by BA on the same ticket but IB flight number, had no problem selecting seats as OW Sapphire.
I purchased a ticket which is booked through with Iberia and then MAD-SCL is on LAN. Whose seat selection policy would apply? Iberia Manage Booking gives an error and LAN MB says flight not operated by LAN! LHR-MAD and then MAD-LHR operated by BA on the same ticket but IB flight number, had no problem selecting seats as OW Sapphire.
Jul 14, 2014, 10:05 pm
#2
Ambassador: LATAM
Join Date: Aug 2010
Location: PNA
Programs: BAEC Silver
Posts: 4,648
BA and Iberia seem to play along nicer.
To use MMB on LAN you will need to find the LA SABRE reservation code. If you go into checkmytrip.com with your IB PNR then it should be in there somewhere as the operating airline's PNR
To use MMB on LAN you will need to find the LA SABRE reservation code. If you go into checkmytrip.com with your IB PNR then it should be in there somewhere as the operating airline's PNR
Jul 15, 2014, 6:29 pm
#3
Original Poster
Join Date: Nov 2012
Location: London
Programs: SPG Gold, QR Silver, CX Gold, AMEX Plat, AMEX Gold
Posts: 143
Hi, thanks for this. I couldnt find anything on checkmytrip but I found a LAN reservation code in the receipt of my purchase. It brings me to the same screen in the LAN MMB saying that the flights are not operated by LAN.
Jul 16, 2014, 6:34 am
#4
Join Date: Aug 2011
Location: PWM/CDG
Programs: AF/KL Plat, AA Plat, HH Diamond
Posts: 789
I had the same issue very recently. I called LAN with the tix number, they could see the reservation but could not pre-assign a seat.
At OLCI, I was assigned an exit row aisle seat (I an OW Emerald), but had no option to change it.
At OLCI, I was assigned an exit row aisle seat (I an OW Emerald), but had no option to change it.