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Old Jun 2, 17, 5:08 pm   -   Wikipost
FlyerTalk Forums Thread Wiki: Official Confirmed Diamond Suite Upgrade Experiences MASTER THREAD (WIKI)
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: atlion25
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Based upon requests, this is now a wiki - please feel free to edit - but please only post the suite that you are confirmed into and not what you ultimately get (eg PH Vendome books into Park Suite but many ultimately get a Park Executive Suite). I'll start with that one for formatting example - I will try to do refinements to this when I have some time later.

To check the room type you booked into, you may use Hyatt E-Concierge:
https://www.hyatte-concierge.com/Login.aspx

Americas

Argentina

PH Buenos Aires (Palacio Duhau) - Park Suite
PH Mendoza - Park Suite

Aruba

Hyatt Regency Aruba - Garden and Pool View Executive Suite (formerly Cayena Suite - only 3 available on property) Jan 2017

Brazil
GH Sao Paolo - Grand King Suite (Mar 2016)

Canada
Andaz Ottawa - Andaz Suite
HR Toronto - Deluxe Suite

Costa Rica
Andaz Peninsula Papagayo - Andaz Suite

Mexico

GH Playa Del Carmen - Grand Suite King
Ziva Cancun - Pyramid Suite
Ziva Puerto Vallarta - One Bedroom Plunge Pool Suite King (Feb 2016)
Ziva Los Cabos - Club Ocean View Master King or Double

USA

Arizona
HR Phoenix - Studio (Room type doesn't show on website, Mar 2016)

California
Andaz San Diego - Andaz Loft/Suite
Andaz West Hollywood - Andaz Suite
GH San Francisco - Executive Suite (not City View)
HR Huntington Beach - So Cal Suite is one used for DSU availability
HR Indian Wells - Executive Suite or Hospitality Suite (these rooms don't show for booking online, so no way to see availability without calling)
HR La Jolla, CA - Studio Suite
HR Long Beach - Harbor Suite (Jan 2016)
HR Mission Bay Resort and Spa - Waterfront Suite King
HR Monterey, CA - Monterey Suite
HR San Francisco - Balcony Suite
Hyatt Carmel Highlands - Townhouse
Hyatt Fisherman's Wharf - Executive Suite
GH Manchester, San Diego - Signature/Conference Suite
Hyatt The Pike, Long Beach, CA - Master Suite
PH Aviara - Park Luxury Suite

Colorado
GH Denver - Executive Suite
HR Denver Tech Center - Hospitality Suite

Connecticut
HR Greenwich - Fairfield Suite (Feb 2016)

Florida
GH Tampa Bay - Premier Suite
HR Clearwater - 1 Bedroom Suite
HR Grand Cypress - Executive Suite
HR Coconut Point Bonita Springs - Bay Suite (Feb 2016..."junior suite" in Hyatt system)
HR Miami - Miami Suite


Georgia
Andaz Savannah - Andaz Loft
GH Atlanta in Buckhead - Executive Suite

Hawaii
Andaz Maui - Partial View Andaz Suite
GH Kauai - Garden Suite
HR Maui - Ocean Suite
HR Waikiki - 'Parlor' Suite

Illinois
HR Chicago - Junior Suite
HR O'Hare - Regency Suite (Apr 2016)
PH Chicago - Grand Executive Suite (Mar 2016)

Louisiana
Hyatt Regency New Orleans - Executive Junior Suite (Dec 2016)

Maryland
Hyatt Chesapeake Bay: Chesapeake Suite

Massachusetts
HR Boston - Executive Suite (March 2016)
HR Boston Harbor - Junior Suite

Minnesota
HR Bloomington-Minneapolis- Regency Suite
HR Minneapolis - Executive Suite

Missouri
HR St. Louis - Junior Suite

New Mexico
HR Albuquerque - Junior Suite (Mar 2016)

New York
Andaz 5th Ave - Balcony Suite (Jan 2017)
Andaz Wall Street - Andaz Suite
GH New York - Junior Suite
Hyatt Times Square - Corner Suite (Feb 2017)
PH New York - Junior Suite

Outlying Islands
Hyatt Regency Guam - Regency Suite King/Twin (Jan 2017)

Rhode Island
HR Newport - Bi-level Suite (Jan 2016)

Texas
HR Austin - River View Suite (May 2016)
HR Houston Galleria - Regency Suite King (May 2017)
GH San Antonio - Hospitality Suite (Feb 2017)

Utah
Hyatt Centric Park City - 1 BDRM Residence with Queen Bed (Mar 2016)

Virginia
HR Fairfax - Panoramic Suite
HR Reston - Conference Suite
Hyatt Arlington - Executive Suite

Washington
GH Seattle - Emerald Suite
Hyatt at Olive 8, Seattle - Luxury King Suite

Washington D.C.
GH Washington - One Bedroom Grand Suite
HR Dulles - Executive Suite (Mar 2016 - don't do it, according to this post)
PH Washington DC- Park Suite as of 12/2014 (previously Park Executive Suite)

Africa

Tanzania
PH Zanzibar - Park Suite King

Asia

Cambodia
PH Siem Reap - Park Suite King

China
GH Beijing - Grand Suite
GH Sanya - Grand Suite King (Oct 2016)
GH Shanghai - Grand Suite King
Hyatt on the Bund, Shanghai - Bund Suite King
PH Ningbo - Park Suite King
PH Shanghai - Park Suite King

Hong Kong
GH Hong Kong - Grand Suite, floors 12-19
HR Tsim Sha Tsui - Regency Suite King, floors 17 and lower
HR Sha Tin - Regency Suite King

India
GH Mumbai - Grand Suite King
HR Delhi - Regency Suite King
HR Mumbai - Regency Suite (Nov 2016)
Hyatt Bangalore MG Road - Hyatt Suite
PH Hyderabad - Park Suite King (March 2016)

Indonesia
GH Bali - Grand Suite King
HR Bandung - Regency Suite King (left Hyatt)
HR Yogyakarta - Regency Suite King
Bali Hyatt - Regency Suite King

Japan
Andaz Tokyo - Not eligible
GH Fukuoka - Grand Suite
GH Tokyo - Grand Executive Suite
HR Hakone Resort and Spa - Regency Suite Twin
HR Osaka - Regency Suite King or Twin
HR Tokyo - Regency Suite or Atrium Suite
HR Kyoto - Not eligible
PH Tokyo - Park Suite King or Twin


Malaysia
GH Kuala Lumpur - Grand Suite (105 sqm corner suite)
HR Kinabalu - Regency Exec Suite
HR Kuantan - Regency Suite (under renovation)

Singapore
GH Singapore - Grand Duplex Suite; Grand Suite usually allowed for mobility issues

South Korea
GH Incheon - Grand Suite King
GH Seoul - Grand Suite King
PH Busan - Park Executive suite, Marina view Executive suite
PH Seoul - Park Suite

Taiwan
GH Taipei - Grand Suite

Thailand
GH Erawan Bangkok - Grand Suite King
HR Phuket Resort - Regency Suite King, two bedrooms (Nov 2016)
HR Hua Hin - Regency Suite King

Vietnam
HR Danang - Regency Suite

Australia

Melbourne
GH Melbourne - Grand Suite King
PH Canberra - Park Suite King
PH Melbourne - Park Suite

Perth
HR Perth - Regency Suite King

Europe

Austria
PH Vienna - Park Suite (March 2016)

France
GH Cannes Hotel Martinez - Junior Suite
HR Nice Palais de la Méditerranée - Premium Suite
HR Paris Etoile - Regency Suite
PH Paris Vendome - Park Suite

Germany
GH Berlin - Grand Suite
HR Cologne - Regency Suite
HR Dusseldorf - Regency Suite
HR Mainz - Regency Suite (only 2 of them)
PH Hamburg - Park Suite

Greece
HR Thessaloniki - Deluxe room

Netherlands
Andaz Amsterdam - Andaz Suite

Russia
PH Moscow Ararat - Park Suite King

Switzerland
PH Zurich - Park Suite King

Turkey
GH Istanbul - Grand Suite
PH Istanbul - Park Suite

UK
Andaz London - Andaz Suite
HR Birmingham - Club Deluxe King (but as of July14 this is now a proper suite, ie bedroom closed off from living room)
HR London The Churchill - Regency Suite King

Ukraine
HR Kiev - Regency Suite King

Middle East

Egypt
HR Sharm el Sheikh - Regency Suite King (Ground Floor. Can 'downgrade' to a top floor Club Deluxe King).

UAE
GH Dubai - Grand Suite
HR Dubai - Regency Suite
Hyatt Capital Gate Abu Dhabi - Capital Suite
PH Abu Dhabi - Park Suite
PH Dubai - Park Suite
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Old Nov 26, 15, 10:35 pm   #1051
  
Join Date: Oct 2009
Location: Los Angeles
Programs: SPG Gold, Hyatt Ex, HHonors Diamond, Delta Medallion Silver
Posts: 167
Quote:
Originally Posted by TravelinSperry View Post
So I am a new Diamond member (status matched via Starwood and the Twitter match). Booked my first Hyatt ever today at the Grand Hyatt Erawan and used my Suite Upgrades to confirm into the Grand Suite King.

I must say while very much I appreciate the confirmed part of all this (knowing in advance that I am upgraded) which beats the Starwood way of making me wait until 5 days prior and isn't confirmed/guaranteed (via SNAs) I do not like the need to call Hyatt and wait on hold for 10 minutes while the upgrade is applied. Had to do while traveling and Skype kept cutting out and had to start process all over again. Another 10 minutes. I get that these are worked out directly with the hotel thus the call is required - but when traveling and using Skype it makes the experience somewhat frustrating. But hey, at least it ultimately worked! Looking forward to my first ever Hyatt stay at what I hear is a lovely property in a nice Suite.
TravelinSperry, Congratulations on redeeming a DSU at the Grand Hyatt Erawan in BKK! After your stay, it would be nice to hear about how your Hyatt Diamond experience in BKK compares to any recent SPG Plat experiences. It would be also be nice to hear from others too who currently have both SPG Plat and Hyatt Diamond comparing recent stays.
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Old Nov 26, 15, 11:17 pm   #1052
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Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 5,651
Quote:
Originally Posted by conde View Post
TravelinSperry, Congratulations on redeeming a DSU at the Grand Hyatt Erawan in BKK! After your stay, it would be nice to hear about how your Hyatt Diamond experience in BKK compares to any recent SPG Plat experiences. It would be also be nice to hear from others too who currently have both SPG Plat and Hyatt Diamond comparing recent stays.
This thread has gone off topic. It is a resource for actual confirmed DSU experiences post stay. Can we please keep it as that resource and keep to the review style?
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Old Dec 1, 15, 5:15 am   #1053
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Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 5,651
Grand Hyatt Singapore
Received a Grand Suite King 83 sqm.
1 Bedroom, 1 Bathrooms, 1 large living room.
A.
Large suite, understated elegance and a nice view of the pool and surrounding gardens in the Terrace Tower.
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Old Dec 1, 15, 6:02 am   #1054
  
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Diamond, Hilton Diamond, UA
Posts: 2,100
Quote:
Originally Posted by m0hamed View Post
Grand Hyatt Singapore
Received a Grand Suite King 83 sqm.
1 Bedroom, 1 Bathrooms, 1 large living room.
A.
Large suite, understated elegance and a nice view of the pool and surrounding gardens in the Terrace Tower.
We're confirmed into this type on a DSU in Feb. Nice to hear that you rank it highly, but I thought it is supposed to have 1.5 baths.
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Old Dec 1, 15, 6:08 am   #1055
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Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 5,651
We are in the Terrace Wing. Unlike the website description there is no dining table. I suspect there are multiple versions of the room type.

We booked late so may have received one of the different than advertised versions.
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Old Dec 1, 15, 6:21 am   #1056
  
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Diamond, Hilton Diamond, UA
Posts: 2,100
Quote:
Originally Posted by m0hamed View Post
We are in the Terrace Wing. Unlike the website description there is no dining table. I suspect there are multiple versions of the room type.

We booked late so may have received one of the different than advertised versions.
Thanks for the clarification. We'll see what we get.
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Old Dec 1, 15, 7:06 am   #1057
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Join Date: Mar 2013
Location: Parts Unknown
Posts: 3,372
Grand Suite, Grand Hyatt Jakarta

Used DSU and got the expected upgrade suite.

100 sq metre, very spacious living area but an older suite. No automation for blinds and manual curtains. Smelled like BO and must and the Sharp air cleaner didn't help a bit. No free minibar or snacks.

One powder room and full big, bathroom in the master bedroom. Whirlpool tub didn't work with probably the worst faucets I've encountered in a suite.

Rollaways are $25 extra.

Views of the 1962 Asian games statue and roundabout in Thamran.
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Old Dec 1, 15, 10:35 am   #1058
  
Join Date: Jul 2015
Location: Nor Cal
Programs: Hyatt Diamond, Hilton Diamond, SPG Gold.
Posts: 172
Cool

Quote:
Originally Posted by OsakaWino View Post
We're confirmed into this type on a DSU in Feb. Nice to hear that you rank it highly, but I thought it is supposed to have 1.5 baths.
I thought GH Singapore DSU confirms into a duplex suite
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Old Dec 1, 15, 1:10 pm   #1059
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Programs: UA 1K 1MM; Marriott Plat, Hilton Diamond, Hyatt Refugeeist
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Quote:
Originally Posted by tyvoodoo View Post
I thought GH Singapore DSU confirms into a duplex suite
It does. That's what I got in September and that's the inventory the Diamond line agent confirmed was required.

Not a bad suite but the two levels sounds cooler than it actually is.
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Old Dec 1, 15, 5:49 pm   #1060
  
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Diamond, Hilton Diamond, UA
Posts: 2,100
Quote:
Originally Posted by tyvoodoo View Post
I thought GH Singapore DSU confirms into a duplex suite
If contacted directly hotel will sometimes (YMMV) confirm into the Grand Suite if there is an issue (such as mobility or small children) with the Duplex Suite.
OsakaWino is online now   Reply With Quote
Old Dec 4, 15, 12:18 pm   #1061
  
Join Date: Nov 2004
Posts: 4,292
We just confirmed one of our rooms at Hyatt Regency HKG into a suite with a DSU. Unfortunately no connecting rooms appear to be left for the second room, will be a real hassle is we cannot get that worked out.

Also tried to use one on cash+points reservations at Park Hyatt SGN a week later, but hotel is pretty much all booked. Will be the first time in 10 years staying there that we have to slum it in two regular rooms, instead of having one suite ;-) Oh well, the long breakfasts and nice pool here make up for that!
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Old Dec 4, 15, 9:01 pm   #1062
  
Join Date: Jan 2010
Posts: 337
Any recent experiences getting DSU'd into a Grand Executive Suite at the Taipei Hyatt? The last one I found was back in 2010.
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Old Dec 21, 15, 10:47 am   #1063
  
Join Date: Sep 2012
Posts: 4,090
Just booked 2 nights at HR HB for April. I called in and had the agent apply a DSU, which he said was confirmed and that I would get an email. I have not received an email confirming a suite. I did a FT search, and apparently, it's not uncommon for people to NOT get emails yet have suites booked when they check in. When I look at my Reservations, it shows a standard room. Should I just take the agent's word for it?
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Old Dec 21, 15, 11:40 am   #1064
  
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Lifetime Plat. 4 MM, BA Exec Club,Hyatt Lifetime Globalist,Marriott Lifetime, SPG Gold
Posts: 3,430
Quote:
Originally Posted by DaveInLA View Post
Just booked 2 nights at HR HB for April. I called in and had the agent apply a DSU, which he said was confirmed and that I would get an email. I have not received an email confirming a suite. I did a FT search, and apparently, it's not uncommon for people to NOT get emails yet have suites booked when they check in. When I look at my Reservations, it shows a standard room. Should I just take the agent's word for it?
I used to have this happen at U.S. properties (but not international) but then about 2 years ago it resolved itself. Suggest you call and have a confirmation e-mailed to you. Also e-mail GP and complain.
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Old Dec 21, 15, 12:26 pm   #1065
  
Join Date: Sep 2012
Posts: 4,090
Thanks for the input.

Quick question-- will DSU work with a corporate rate?
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