Jul 1, 2013, 10:41 am
Last edit by: seawolf
Based upon requests, this is now a wiki - please feel free to edit - but please only post the suite that you are confirmed into and not what you ultimately get (eg PH Vendome books into Park Suite but many ultimately get a Park Executive Suite). I'll start with that one for formatting example - I will try to do refinements to this when I have some time later.
To check the room type you booked into, you may use Hyatt E-Concierge:
https://www.hyatte-concierge.com/Login.aspx
Americas
Argentina
PH Buenos Aires (Palacio Duhau) - Park Suite
PH Mendoza - Park Suite
Aruba
Hyatt Regency Aruba - Garden and Pool View Executive Suite (formerly Cayena Suite - only 3 available on property) Jan 2017
Brazil
GH Sao Paolo - Grand King Suite (Mar 2016)
Canada
Andaz Ottawa - Andaz Suite
HR Toronto - Deluxe Suite
Costa Rica
Andaz Peninsula Papagayo - Andaz Suite
Mexico
GH Playa Del Carmen - Grand Suite King
Ziva Cancun - Pyramid Suite
Ziva Puerto Vallarta - One Bedroom Plunge Pool Suite King (Feb 2016)
Ziva Los Cabos - Club Ocean View Master King or Double
USA
Arizona
HR Phoenix - Studio (Room type doesn't show on website, Mar 2016)
California
Andaz San Diego - Andaz Loft/Suite
Andaz West Hollywood - Andaz Suite
GH San Francisco - Executive Suite (not City View)
HR Huntington Beach - So Cal Suite is one used for DSU availability
HR Indian Wells - Executive Suite or Hospitality Suite (these rooms don't show for booking online, so no way to see availability without calling)
HR La Jolla, CA - Studio Suite
HR Long Beach - Harbor Suite (Jan 2016)
HR Mission Bay Resort and Spa - Waterfront Suite King
HR Monterey, CA - Monterey Suite
HR San Francisco - Balcony Suite
Hyatt Carmel Highlands - Townhouse
Hyatt Fisherman's Wharf - Executive Suite
GH Manchester, San Diego - Signature/Conference Suite
Hyatt The Pike, Long Beach, CA - Master Suite
PH Aviara - Park Luxury Suite
Colorado
GH Denver - Executive Suite
HR Denver Tech Center - Hospitality Suite
Connecticut
HR Greenwich - Fairfield Suite (Feb 2016)
Florida
GH Tampa Bay - Premier Suite
HR Clearwater - 1 Bedroom Suite
HR Grand Cypress - Executive Suite
HR Coconut Point Bonita Springs - Bay Suite (Feb 2016..."junior suite" in Hyatt system)
HR Miami - Miami Suite
Georgia
Andaz Savannah - Andaz Loft
GH Atlanta in Buckhead - Executive Suite
Hawaii
Andaz Maui - Partial View Andaz Suite
GH Kauai - Garden Suite
HR Maui - Ocean Suite
HR Waikiki - 'Parlor' Suite
Illinois
HR Chicago - Junior Suite
HR O'Hare - Regency Suite (Apr 2016)
PH Chicago - Grand Executive Suite (Mar 2016)
PH Chicago - Grand Executive Suite (Oct 2017). Described as "This is a standard suite." on their website.
PH Chicago - Park Suite (Nov 2017). Described as "This is a standard suite." on their website.
Louisiana
Hyatt Regency New Orleans - Executive Junior Suite (Dec 2016)
Maryland
Hyatt Chesapeake Bay: Chesapeake Suite
Massachusetts
HR Boston - Executive Suite (March 2016)
HR Boston - Used TSU for Executive Suite - proactively upgraded to VIP Suite at check-in (November 2019)
HR Boston Harbor - Junior Suite
Minnesota
HR Bloomington-Minneapolis- Regency Suite
HR Minneapolis - Executive Suite
Missouri
HR St. Louis - Junior Suite
New Jersey
HR Jersey City - Hudson River Suite or Ellis/Bridal Suite
New Mexico
HR Albuquerque - Junior Suite (Mar 2016)
New York
Andaz 5th Ave - Balcony Suite (Jan 2017)
Andaz Wall Street - Andaz Suite
GH New York - Junior Suite
Hyatt Times Square - Corner Suite (Feb 2017)
PH New York - Junior Suite
Outlying Islands
Hyatt Regency Guam - Regency Suite King/Twin (Jan 2017)
Rhode Island
HR Newport - Bi-level Suite (Jan 2016)
Texas
HR Austin - River View Suite (May 2016)
HR Houston Galleria - Regency Suite King (May 2017)
GH San Antonio - Hospitality Suite (Feb 2017)
Utah
Hyatt Centric Park City - 1 BDRM Residence with Queen Bed (Mar 2016)
Virginia
HR Fairfax - Panoramic Suite
HR Reston - Conference Suite
Hyatt Arlington - Executive Suite
Washington
GH Seattle - Emerald Suite
Hyatt at Olive 8, Seattle - Luxury King Suite
Washington D.C.
GH Washington - One Bedroom Grand Suite
HR Dulles - Executive Suite (Mar 2016 - don't do it, according to this post)
PH Washington DC- Park Suite as of 12/2014 (previously Park Executive Suite)
Africa
Tanzania
PH Zanzibar - Park Suite King
Asia
Cambodia
PH Siem Reap - Park Suite King
China
GH Beijing - Grand Suite
GH Sanya - Grand Suite King (Oct 2016)
GH Shanghai - Grand Suite King
Hyatt on the Bund, Shanghai - Bund Suite King
PH Ningbo - Park Suite King
PH Shanghai - Park Suite King
Hong Kong
GH Hong Kong - Grand Suite, floors 12-19
HR Tsim Sha Tsui - Regency Suite King, floors 17 and lower
HR Sha Tin - Regency Suite King
India
GH Mumbai - Grand Suite King
HR Delhi - Regency Suite King
HR Mumbai - Regency Suite (Nov 2016)
Hyatt Bangalore MG Road - Hyatt Suite
PH Hyderabad - Park Suite King (March 2016)
Indonesia
GH Bali - Grand Suite King
HR Bandung - Regency Suite King (left Hyatt)
HR Yogyakarta - Regency Suite King
Bali Hyatt - Regency Suite King
Japan
Andaz Tokyo - Not eligible
GH Fukuoka - Grand Suite
GH Tokyo - Grand Executive Suite
HR Hakone Resort and Spa - Regency Suite Twin
HR Osaka - Regency Suite King or Twin
HR Tokyo - Regency Suite or Atrium Suite
HR Kyoto - Not eligible
PH Tokyo - Park Suite King or Twin
Malaysia
GH Kuala Lumpur - Grand Suite (105 sqm corner suite)
HR Kinabalu - Regency Exec Suite
HR Kuantan - Regency Suite (under renovation)
Singapore
Andaz Singapore - Studio Suite
GH Singapore - Grand Duplex Suite; Grand Suite usually allowed for mobility issues
South Korea
GH Incheon - Grand Suite King
GH Seoul - Grand Suite King
PH Busan - Park Executive suite, Marina view Executive suite
PH Seoul - Park Suite
Taiwan
GH Taipei - Grand Suite
Thailand
GH Erawan Bangkok - Grand Suite King
HR Phuket Resort - Regency Suite King, two bedrooms (Nov 2016)
HR Hua Hin - Regency Suite King
Vietnam
HR Danang - Regency Suite
Australia
Melbourne
GH Melbourne - Grand Suite King
PH Canberra - Park Suite King
PH Melbourne - Park Suite
Perth
HR Perth - Regency Suite King
Europe
Austria
PH Vienna - Park Suite (March 2016)
France
GH Cannes Hotel Martinez - Junior Suite
HR Nice Palais de la Méditerranée - Premium Suite
HR Paris Etoile - Regency Suite
PH Paris Vendome - Park Suite
Germany
GH Berlin - Grand Suite
HR Cologne - Regency Suite
HR Dusseldorf - Regency Suite
HR Mainz - Regency Suite (only 2 of them)
PH Hamburg - Park Suite
Greece
HR Thessaloniki - Deluxe room
Netherlands
Andaz Amsterdam - Andaz Suite
Russia
PH Moscow Ararat - Park Suite King
Switzerland
PH Zurich - Park Suite King
Turkey
GH Istanbul - Grand Suite
PH Istanbul - Park Suite
UK
Andaz London - Andaz Suite
HR Birmingham - Club Deluxe King (but as of July14 this is now a proper suite, ie bedroom closed off from living room)
HR London The Churchill - Regency Suite King
Ukraine
HR Kiev - Regency Suite King
Middle East
Egypt
HR Sharm el Sheikh - Regency Suite King (Ground Floor. Can 'downgrade' to a top floor Club Deluxe King).
UAE
GH Dubai - Grand Suite
HR Dubai - Regency Suite
Hyatt Capital Gate Abu Dhabi - Capital Suite
PH Abu Dhabi - Park Suite
PH Dubai - Park Suite
To check the room type you booked into, you may use Hyatt E-Concierge:
https://www.hyatte-concierge.com/Login.aspx
Americas
Argentina
PH Buenos Aires (Palacio Duhau) - Park Suite
PH Mendoza - Park Suite
Aruba
Hyatt Regency Aruba - Garden and Pool View Executive Suite (formerly Cayena Suite - only 3 available on property) Jan 2017
Brazil
GH Sao Paolo - Grand King Suite (Mar 2016)
Canada
Andaz Ottawa - Andaz Suite
HR Toronto - Deluxe Suite
Costa Rica
Andaz Peninsula Papagayo - Andaz Suite
Mexico
GH Playa Del Carmen - Grand Suite King
Ziva Cancun - Pyramid Suite
Ziva Puerto Vallarta - One Bedroom Plunge Pool Suite King (Feb 2016)
Ziva Los Cabos - Club Ocean View Master King or Double
USA
Arizona
HR Phoenix - Studio (Room type doesn't show on website, Mar 2016)
California
Andaz San Diego - Andaz Loft/Suite
Andaz West Hollywood - Andaz Suite
GH San Francisco - Executive Suite (not City View)
HR Huntington Beach - So Cal Suite is one used for DSU availability
HR Indian Wells - Executive Suite or Hospitality Suite (these rooms don't show for booking online, so no way to see availability without calling)
HR La Jolla, CA - Studio Suite
HR Long Beach - Harbor Suite (Jan 2016)
HR Mission Bay Resort and Spa - Waterfront Suite King
HR Monterey, CA - Monterey Suite
HR San Francisco - Balcony Suite
Hyatt Carmel Highlands - Townhouse
Hyatt Fisherman's Wharf - Executive Suite
GH Manchester, San Diego - Signature/Conference Suite
Hyatt The Pike, Long Beach, CA - Master Suite
PH Aviara - Park Luxury Suite
Colorado
GH Denver - Executive Suite
HR Denver Tech Center - Hospitality Suite
Connecticut
HR Greenwich - Fairfield Suite (Feb 2016)
Florida
GH Tampa Bay - Premier Suite
HR Clearwater - 1 Bedroom Suite
HR Grand Cypress - Executive Suite
HR Coconut Point Bonita Springs - Bay Suite (Feb 2016..."junior suite" in Hyatt system)
HR Miami - Miami Suite
Georgia
Andaz Savannah - Andaz Loft
GH Atlanta in Buckhead - Executive Suite
Hawaii
Andaz Maui - Partial View Andaz Suite
GH Kauai - Garden Suite
HR Maui - Ocean Suite
HR Waikiki - 'Parlor' Suite
Illinois
HR Chicago - Junior Suite
HR O'Hare - Regency Suite (Apr 2016)
PH Chicago - Grand Executive Suite (Mar 2016)
PH Chicago - Grand Executive Suite (Oct 2017). Described as "This is a standard suite." on their website.
PH Chicago - Park Suite (Nov 2017). Described as "This is a standard suite." on their website.
Louisiana
Hyatt Regency New Orleans - Executive Junior Suite (Dec 2016)
Maryland
Hyatt Chesapeake Bay: Chesapeake Suite
Massachusetts
HR Boston - Executive Suite (March 2016)
HR Boston - Used TSU for Executive Suite - proactively upgraded to VIP Suite at check-in (November 2019)
HR Boston Harbor - Junior Suite
Minnesota
HR Bloomington-Minneapolis- Regency Suite
HR Minneapolis - Executive Suite
Missouri
HR St. Louis - Junior Suite
New Jersey
HR Jersey City - Hudson River Suite or Ellis/Bridal Suite
New Mexico
HR Albuquerque - Junior Suite (Mar 2016)
New York
Andaz 5th Ave - Balcony Suite (Jan 2017)
Andaz Wall Street - Andaz Suite
GH New York - Junior Suite
Hyatt Times Square - Corner Suite (Feb 2017)
PH New York - Junior Suite
Outlying Islands
Hyatt Regency Guam - Regency Suite King/Twin (Jan 2017)
Rhode Island
HR Newport - Bi-level Suite (Jan 2016)
Texas
HR Austin - River View Suite (May 2016)
HR Houston Galleria - Regency Suite King (May 2017)
GH San Antonio - Hospitality Suite (Feb 2017)
Utah
Hyatt Centric Park City - 1 BDRM Residence with Queen Bed (Mar 2016)
Virginia
HR Fairfax - Panoramic Suite
HR Reston - Conference Suite
Hyatt Arlington - Executive Suite
Washington
GH Seattle - Emerald Suite
Hyatt at Olive 8, Seattle - Luxury King Suite
Washington D.C.
GH Washington - One Bedroom Grand Suite
HR Dulles - Executive Suite (Mar 2016 - don't do it, according to this post)
PH Washington DC- Park Suite as of 12/2014 (previously Park Executive Suite)
Africa
Tanzania
PH Zanzibar - Park Suite King
Asia
Cambodia
PH Siem Reap - Park Suite King
China
GH Beijing - Grand Suite
GH Sanya - Grand Suite King (Oct 2016)
GH Shanghai - Grand Suite King
Hyatt on the Bund, Shanghai - Bund Suite King
PH Ningbo - Park Suite King
PH Shanghai - Park Suite King
Hong Kong
GH Hong Kong - Grand Suite, floors 12-19
HR Tsim Sha Tsui - Regency Suite King, floors 17 and lower
HR Sha Tin - Regency Suite King
India
GH Mumbai - Grand Suite King
HR Delhi - Regency Suite King
HR Mumbai - Regency Suite (Nov 2016)
Hyatt Bangalore MG Road - Hyatt Suite
PH Hyderabad - Park Suite King (March 2016)
Indonesia
GH Bali - Grand Suite King
HR Bandung - Regency Suite King (left Hyatt)
HR Yogyakarta - Regency Suite King
Bali Hyatt - Regency Suite King
Japan
Andaz Tokyo - Not eligible
GH Fukuoka - Grand Suite
GH Tokyo - Grand Executive Suite
HR Hakone Resort and Spa - Regency Suite Twin
HR Osaka - Regency Suite King or Twin
HR Tokyo - Regency Suite or Atrium Suite
HR Kyoto - Not eligible
PH Tokyo - Park Suite King or Twin
Malaysia
GH Kuala Lumpur - Grand Suite (105 sqm corner suite)
HR Kinabalu - Regency Exec Suite
HR Kuantan - Regency Suite (under renovation)
Singapore
Andaz Singapore - Studio Suite
GH Singapore - Grand Duplex Suite; Grand Suite usually allowed for mobility issues
South Korea
GH Incheon - Grand Suite King
GH Seoul - Grand Suite King
PH Busan - Park Executive suite, Marina view Executive suite
PH Seoul - Park Suite
Taiwan
GH Taipei - Grand Suite
Thailand
GH Erawan Bangkok - Grand Suite King
HR Phuket Resort - Regency Suite King, two bedrooms (Nov 2016)
HR Hua Hin - Regency Suite King
Vietnam
HR Danang - Regency Suite
Australia
Melbourne
GH Melbourne - Grand Suite King
PH Canberra - Park Suite King
PH Melbourne - Park Suite
Perth
HR Perth - Regency Suite King
Europe
Austria
PH Vienna - Park Suite (March 2016)
France
GH Cannes Hotel Martinez - Junior Suite
HR Nice Palais de la Méditerranée - Premium Suite
HR Paris Etoile - Regency Suite
PH Paris Vendome - Park Suite
Germany
GH Berlin - Grand Suite
HR Cologne - Regency Suite
HR Dusseldorf - Regency Suite
HR Mainz - Regency Suite (only 2 of them)
PH Hamburg - Park Suite
Greece
HR Thessaloniki - Deluxe room
Netherlands
Andaz Amsterdam - Andaz Suite
Russia
PH Moscow Ararat - Park Suite King
Switzerland
PH Zurich - Park Suite King
Turkey
GH Istanbul - Grand Suite
PH Istanbul - Park Suite
UK
Andaz London - Andaz Suite
HR Birmingham - Club Deluxe King (but as of July14 this is now a proper suite, ie bedroom closed off from living room)
HR London The Churchill - Regency Suite King
Ukraine
HR Kiev - Regency Suite King
Middle East
Egypt
HR Sharm el Sheikh - Regency Suite King (Ground Floor. Can 'downgrade' to a top floor Club Deluxe King).
UAE
GH Dubai - Grand Suite
HR Dubai - Regency Suite
Hyatt Capital Gate Abu Dhabi - Capital Suite
PH Abu Dhabi - Park Suite
PH Dubai - Park Suite
Official Confirmed Diamond Suite Upgrade Experiences MASTER THREAD (WIKI)
Jan 21, 2010, 7:38 pm
#301
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
mdomtask - we've only recently seen you in the Hyatt forum so please allow me to welcome you to the forum.
I have a question for you though, you've listed 9 suite upgrades here and I was wondering how you received so many suite upgrades since this thread is basically for those that are confirmed with the 4 annual (which we first received the first batch back in 4/09) Diamond Suite upgrades - and not those that you get for "free" due to the property's generosity / booked as a suite (either paid or award). If you've included suites that you've gotten via some other method other than the Confirmed Suite Upgrades, please let us know and we'll delete those posts since the purpose of this thread is to list the suites that are confirmed when using the upgrade certs.
Thank you
I have a question for you though, you've listed 9 suite upgrades here and I was wondering how you received so many suite upgrades since this thread is basically for those that are confirmed with the 4 annual (which we first received the first batch back in 4/09) Diamond Suite upgrades - and not those that you get for "free" due to the property's generosity / booked as a suite (either paid or award). If you've included suites that you've gotten via some other method other than the Confirmed Suite Upgrades, please let us know and we'll delete those posts since the purpose of this thread is to list the suites that are confirmed when using the upgrade certs.
Thank you
Jan 21, 2010, 11:21 pm
#303
Join Date: Sep 2009
Location: San Francisco BA
Programs: UA 1k, Hyatt Explorist, SPG gold
Posts: 133
HR Monterey
1. HR Monterey
2. Monterey Suite
http://monterey.hyatt.com/hyatt/hote...cale=&start=12
3. 685 sf
4. 1 bdrm, 1.5 bath (one had a giant walk in shower with a huge gigantic showerhead, the other was a smaller bathroom-all of them nicely remodelled)
5. A ^^^
6. If you are planning on visiting the Monterey Bay aquarium, get the explorer package. For the same price, you get 2 days admission. Children's ticket also available at the front desk. BTW, how do you upload pics? I tried a few things on my mac and can't find an easy way...
2. Monterey Suite
http://monterey.hyatt.com/hyatt/hote...cale=&start=12
3. 685 sf
4. 1 bdrm, 1.5 bath (one had a giant walk in shower with a huge gigantic showerhead, the other was a smaller bathroom-all of them nicely remodelled)
5. A ^^^
6. If you are planning on visiting the Monterey Bay aquarium, get the explorer package. For the same price, you get 2 days admission. Children's ticket also available at the front desk. BTW, how do you upload pics? I tried a few things on my mac and can't find an easy way...
Last edited by coterie; Jan 21, 2010 at 11:33 pm
Jan 22, 2010, 1:26 am
#304
Suspended
Join Date: Sep 2009
Location: Monte Sereno, California
Programs: Hyatt Globalist, AA EXP, 2 mm, Marriott Gold
Posts: 1,398
FYI Diamond Members get upgrades to suites at the Hyatt Regency Monterey no Diamond Suite upgrade certificate needed. I usually call a few days before arrival to confirm. The bathrooms in these suites are beautiful. P.S. Accista Spa is awesome, the have some wonderful couples rooms, fireplace and all!!!
1. HR Monterey
2. Monterey Suite
http://monterey.hyatt.com/hyatt/hote...cale=&start=12
3. 685 sf
4. 1 bdrm, 1.5 bath (one had a giant walk in shower with a huge gigantic showerhead, the other was a smaller bathroom-all of them nicely remodelled)
5. A ^^^
6. If you are planning on visiting the Monterey Bay aquarium, get the explorer package. For the same price, you get 2 days admission. Children's ticket also available at the front desk. BTW, how do you upload pics? I tried a few things on my mac and can't find an easy way...
2. Monterey Suite
http://monterey.hyatt.com/hyatt/hote...cale=&start=12
3. 685 sf
4. 1 bdrm, 1.5 bath (one had a giant walk in shower with a huge gigantic showerhead, the other was a smaller bathroom-all of them nicely remodelled)
5. A ^^^
6. If you are planning on visiting the Monterey Bay aquarium, get the explorer package. For the same price, you get 2 days admission. Children's ticket also available at the front desk. BTW, how do you upload pics? I tried a few things on my mac and can't find an easy way...
Jan 22, 2010, 6:39 am
#305
Join Date: Apr 2007
Location: TPE/KHH/LAX
Programs: JL Diamond, CX MPC Silver, OW Emerald, Hilton Diamond, Marriott Titanium
Posts: 1,144
I tried to use my diamond suite upgrade on an upcoming stay at Hyatt Columbus Capitol before they expire on 2/28. When I called GP, I was told there's no availability.
I looked online and even called the hotel and was told that there are still some vacant suites.
Does anyone know if some hotels limit the usage of diamond suite upgrade or have some sort of quota system?
I looked online and even called the hotel and was told that there are still some vacant suites.
Does anyone know if some hotels limit the usage of diamond suite upgrade or have some sort of quota system?
Jan 22, 2010, 7:19 am
#306
Join Date: May 2006
Location: BOS and ...
Programs: UA 2MM, AA 600k, DL 500k, Hyatt GP 1M, HH Gold, Rad. Gold, CP Gold, Miracle Fruit-su Club
Posts: 9,950
You didn't leave it there, did you? Did you/Can you book directly with the hotel, and use the electronic certificate?
Jan 22, 2010, 8:41 am
#307
Join Date: Jun 2007
Location: Hell Paso
Programs: HH Dia, Hyatt Dia, Hertz 5*, WN CP A-List, US SP
Posts: 101
mdomtask - we've only recently seen you in the Hyatt forum so please allow me to welcome you to the forum.
I have a question for you though, you've listed 9 suite upgrades here and I was wondering how you received so many suite upgrades since this thread is basically for those that are confirmed with the 4 annual (which we first received the first batch back in 4/09) Diamond Suite upgrades - and not those that you get for "free" due to the property's generosity / booked as a suite (either paid or award). If you've included suites that you've gotten via some other method other than the Confirmed Suite Upgrades, please let us know and we'll delete those posts since the purpose of this thread is to list the suites that are confirmed when using the upgrade certs.
Thank you
I have a question for you though, you've listed 9 suite upgrades here and I was wondering how you received so many suite upgrades since this thread is basically for those that are confirmed with the 4 annual (which we first received the first batch back in 4/09) Diamond Suite upgrades - and not those that you get for "free" due to the property's generosity / booked as a suite (either paid or award). If you've included suites that you've gotten via some other method other than the Confirmed Suite Upgrades, please let us know and we'll delete those posts since the purpose of this thread is to list the suites that are confirmed when using the upgrade certs.
Thank you
Jan 22, 2010, 9:03 am
#308
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
That would still fall under "free" suite upgrades - since these certs were only given out in 4/09 and subsequent to Diamonds only. On that subject, I'm not sure that Lifetime Diamonds get many more suites - I know that Courtesy Card holders normally get suites though.
I've corrected this by "deleting" the posts on the other suites since they're basically off-topic for this thread.
Jan 22, 2010, 9:06 am
#309
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
I tried to use my diamond suite upgrade on an upcoming stay at Hyatt Columbus Capitol before they expire on 2/28. When I called GP, I was told there's no availability.
I looked online and even called the hotel and was told that there are still some vacant suites.
Does anyone know if some hotels limit the usage of diamond suite upgrade or have some sort of quota system?
I looked online and even called the hotel and was told that there are still some vacant suites.
Does anyone know if some hotels limit the usage of diamond suite upgrade or have some sort of quota system?
Jan 22, 2010, 10:22 am
#310
Join Date: Feb 2000
Location: NJ
Programs: UA LTG, AA LTG, Bonvoy LTP, IHG Plat, LHW Sterling
Posts: 2,405
Park Hyatt Washington DC
1. Park Hyatt Washington DC
2. Park Suite Note: IMHO the Hyatt.com pictures do not do the suite justice.
3. 1,060 Sq Ft
4. 1 Bedroom, office/sitting room, large living room, 1 ˝ baths
5. A-
6. Exceptionally nice suite. My wife especially liked it as it has a very residential and comfortable feel. Received a corner suite so lots of light and about as good a view as you can get from this location. The suite was in very good condition. They only negatives were no coat closet near the entry area (you need to make your way all the way into the main bathroom) and windows that open (in other words, they don’t block traffic noise very well). The suite comes with a Nespresso machine and Voss water to fill it (overkill?). Very nice breakfast. Was told that new for 2010 diamonds will not be given a room service option for breakfast
.
2. Park Suite Note: IMHO the Hyatt.com pictures do not do the suite justice.
3. 1,060 Sq Ft
4. 1 Bedroom, office/sitting room, large living room, 1 ˝ baths
5. A-
6. Exceptionally nice suite. My wife especially liked it as it has a very residential and comfortable feel. Received a corner suite so lots of light and about as good a view as you can get from this location. The suite was in very good condition. They only negatives were no coat closet near the entry area (you need to make your way all the way into the main bathroom) and windows that open (in other words, they don’t block traffic noise very well). The suite comes with a Nespresso machine and Voss water to fill it (overkill?). Very nice breakfast. Was told that new for 2010 diamonds will not be given a room service option for breakfast
.
Jan 22, 2010, 10:40 am
#311
Join Date: Feb 2000
Location: NJ
Programs: UA LTG, AA LTG, Bonvoy LTP, IHG Plat, LHW Sterling
Posts: 2,405
Hyatt Regency Reston, VA
1. Hyatt Regency Reston, VA
2. Regency Suite
3. Not specified, but bedroom standard size (approx 350 sq ft) and living room about 700 more.
4. 1 Bedroom (attached regular corner room), large 2 bay living room, 2 full standard baths
5. B
6. As a rule suites with a standard connecting bedroom are not my favorite as your bedroom and bath is, well a standard room. However the living room was double sized and fairly nice. Décor is a bit heavy handed and the room is very dark unlike the Park Hyatt DC in my post above. Note that confirmed room was a Conference Suite but I was put in the Regency suite on checking in. The hotel is located in a fairly lively fake downtown that features a skating rink in the winter.
2. Regency Suite
3. Not specified, but bedroom standard size (approx 350 sq ft) and living room about 700 more.
4. 1 Bedroom (attached regular corner room), large 2 bay living room, 2 full standard baths
5. B
6. As a rule suites with a standard connecting bedroom are not my favorite as your bedroom and bath is, well a standard room. However the living room was double sized and fairly nice. Décor is a bit heavy handed and the room is very dark unlike the Park Hyatt DC in my post above. Note that confirmed room was a Conference Suite but I was put in the Regency suite on checking in. The hotel is located in a fairly lively fake downtown that features a skating rink in the winter.
Last edited by schriste; Jan 22, 2010 at 10:47 am
Jan 22, 2010, 10:58 am
#312
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,422
I just used my second suite upgrade at San Francisco Airport Hyatt Regency. I would advise other Diamonds don't bother. The suite was nicely decorated but there are no Plasma, or flat screen T.V.s at this hotel.
not even a DVD player! You have this beautiful suite with a old, outdated, 32" t.v. set in the room. It looks weird.
At check out I was told they get complaints about this everyday, in fact another Diamond who was using his suite upgrade the night before me.. made a huge scene at the front desk and I guess he checked out.
not even a DVD player! You have this beautiful suite with a old, outdated, 32" t.v. set in the room. It looks weird. At check out I was told they get complaints about this everyday, in fact another Diamond who was using his suite upgrade the night before me.. made a huge scene at the front desk and I guess he checked out.
Jan 23, 2010, 4:25 pm
#313
Join Date: Feb 2009
Posts: 292
1. Name and location of hotel = Hyatt Regency Cleveland at The Arcade
2. Suite type = Grand Arcade Deluxe King with a connector room
3. 1200 ish Ft (odd shaped rooms so hard to guess, but large)
4. 1 Bedroom and 1.5 Bathrooms
5. Were you happy with the upgrade? Yes
What grade would you give it = B- or C+
6. misc info.... long report below
I only stayed for one night and was just trying to burn the suite upgrade before March 1. At check in, I specifically asked about internet and breakfast, and was told to charge both to my room and it would be adjusted at check out.
I was originally given a worn Grand Arcade King as my confirmed upgrade, which is an oversized room, but not a suite, in my opinion. I was willing to accept it, and would not have made a fuss, but politely called down to make sure that was considered a suite. It is only $40 difference in price from lowest king room. They said it was the suite upgrade, but after checking with the manager, they called me back and moved me to a suite. (Not the ones shown on website)
The front desk also sent the bell person to deliver my welcome letter, breakfast vouchers, new room keys, and information on the internet that I wasn't given at check in.
The new room they gave me was 315 overlooking the arcade. There was 3 brown leather recliners, a full size brown leather couch, and four slate tables in the connecting room. It had a half bath, sink area with refrigerator, coffee/espresso machine, and also replica blueprints on the wall from the arcade. It was a comfortable room and I liked it. 315 connected to 316, which was a Grand Arcade deluxe king.
http://cleveland.hyatt.com/hyatt/hot...&tabType=photo
This room had a love seat and two ugly chairs circa 1999. The furniture was heavily used, faded, and stained. The TVs in both rooms were OLD 27inch Panasonic. 316 badly needed refreshed, but the bed was comfortable. Standard bathroom. If this had been the room offered it would have been a D, so 315 saved the rating.
The internet signal was crap, it went from weak to no signal several times and no where could I move to make it better (I even tried the hallway overlooking the arcade) The rate is normally charged at $9.99 a night so if I needed to do business, was there for longer period of time, or had I paid, I would have been more upset. I did not try the wired, because I was told only the wireless was free to diamonds. It was correctly debited from the bill.
The bad was there seemed to be a housekeeping issue.....
There was someone's macaroni and cheese with bacon left in the fridge (icky), there was small misc stuff like gum wrappers in the wastebasket, a hairpin left under the bathroom sink and the regular coffee canister was empty, but there was decafe. Nothing bothered me enough to complain, because I can understand how it all happened and everything else seemed spotless in the room.
The best:
At breakfast, I had a wonderful server named Barbara, she was delightful and never let my coffee cup go empty. The pastries were also very good. A+ on breakfast at the 1890 restaurant. She did such an exemplary job that I am going to write the manager with praise. I may even stop in for breakfast when I am not staying here.
Final verdict = I was pleased with the room for the one night and price paid.
2. Suite type = Grand Arcade Deluxe King with a connector room
3. 1200 ish Ft (odd shaped rooms so hard to guess, but large)
4. 1 Bedroom and 1.5 Bathrooms
5. Were you happy with the upgrade? Yes
What grade would you give it = B- or C+
6. misc info.... long report below
I only stayed for one night and was just trying to burn the suite upgrade before March 1. At check in, I specifically asked about internet and breakfast, and was told to charge both to my room and it would be adjusted at check out.
I was originally given a worn Grand Arcade King as my confirmed upgrade, which is an oversized room, but not a suite, in my opinion. I was willing to accept it, and would not have made a fuss, but politely called down to make sure that was considered a suite. It is only $40 difference in price from lowest king room. They said it was the suite upgrade, but after checking with the manager, they called me back and moved me to a suite. (Not the ones shown on website)
The front desk also sent the bell person to deliver my welcome letter, breakfast vouchers, new room keys, and information on the internet that I wasn't given at check in.
The new room they gave me was 315 overlooking the arcade. There was 3 brown leather recliners, a full size brown leather couch, and four slate tables in the connecting room. It had a half bath, sink area with refrigerator, coffee/espresso machine, and also replica blueprints on the wall from the arcade. It was a comfortable room and I liked it. 315 connected to 316, which was a Grand Arcade deluxe king.
http://cleveland.hyatt.com/hyatt/hot...&tabType=photo
This room had a love seat and two ugly chairs circa 1999. The furniture was heavily used, faded, and stained. The TVs in both rooms were OLD 27inch Panasonic. 316 badly needed refreshed, but the bed was comfortable. Standard bathroom. If this had been the room offered it would have been a D, so 315 saved the rating.
The internet signal was crap, it went from weak to no signal several times and no where could I move to make it better (I even tried the hallway overlooking the arcade) The rate is normally charged at $9.99 a night so if I needed to do business, was there for longer period of time, or had I paid, I would have been more upset. I did not try the wired, because I was told only the wireless was free to diamonds. It was correctly debited from the bill.
The bad was there seemed to be a housekeeping issue.....
There was someone's macaroni and cheese with bacon left in the fridge (icky), there was small misc stuff like gum wrappers in the wastebasket, a hairpin left under the bathroom sink and the regular coffee canister was empty, but there was decafe. Nothing bothered me enough to complain, because I can understand how it all happened and everything else seemed spotless in the room.
The best:
At breakfast, I had a wonderful server named Barbara, she was delightful and never let my coffee cup go empty. The pastries were also very good. A+ on breakfast at the 1890 restaurant. She did such an exemplary job that I am going to write the manager with praise. I may even stop in for breakfast when I am not staying here.
Final verdict = I was pleased with the room for the one night and price paid.
Last edited by jrm68; Jan 23, 2010 at 4:34 pm Reason: minor typing edit
Jan 23, 2010, 7:03 pm
#314
Suspended
Join Date: Dec 2008
Location: NYC - Manhattan
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Posts: 340
Jan 23, 2010, 9:03 pm
#315
Join Date: Feb 2000
Location: NJ
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Posts: 2,405