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Clear is it worth joining? - CEASED OPERATIIONS 6/22/09 - May Restart late 2010

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Old Mar 6, 2008, 7:45 am
  #76  
 
Join Date: Jul 2005
Location: ATL
Programs: DL DM, MR Titanium, HHonors Diamond
Posts: 71
The promo for free access for Plat/Diamond members is still prevalent on the front of flyclear.com and worked for me today.
gt6373c is offline  
Old Mar 29, 2008, 5:05 pm
  #77  
 
Join Date: Nov 2005
Location: WAS
Posts: 1,626
When I go through the online registration process after clicking on the free link for Hyatt PLT members it still wants to charge me $128 and asks me to enter in my CC. When you all did this did you enter the CC and than receive the "Promotional Code" language, or did you not have to put in your CC info?

I'm hesitant as it looks like it wants to charge me.

Thanks,
Ross0 is offline  
Old Mar 29, 2008, 5:35 pm
  #78  
Moderator: GLBT Travelers & Hyatt Gold Passport
 
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Originally Posted by Ross0
When I go through the online registration process after clicking on the free link for Hyatt PLT members it still wants to charge me $128 and asks me to enter in my CC. When you all did this did you enter the CC and than receive the "Promotional Code" language, or did you not have to put in your CC info?
I signed up in Feb and never had to enter my CC.
peteropny is offline  
Old Mar 29, 2008, 5:36 pm
  #79  
 
Join Date: May 2000
Location: HH Gold, Marriott Gold, PC Plat, Emirates Silver
Posts: 2,677
I just signed up for hyatt platinum and then clear. When I entered my CC info, it said above it that the 1st year is free and the CC is for the renewal. I forgot to print that page.

The email I got after I signd up still looks like I owe the $128. I will call them to confirm before I go to the airport to finalize the process.

Update: I called and they verified 3rd party billing. This is from the email clear sends after you sign up and it is unclear who is paying. Nowhere did it say it was a 3rd party. The Clear CS person said as long as you go through the verification of Hyatt status, you are OK.

Order Summary:
Total: $128.00 (Clear membership and TSA vetting fee)
Order Total: $128.00
Your Membership term will not begin until you complete in-person enrollment, and are approved by TSA.

Last edited by mileshound; Mar 30, 2008 at 11:05 am
mileshound is offline  
Old Mar 29, 2008, 9:01 pm
  #80  
A FlyerTalk Posting Legend
 
Join Date: Dec 2000
Location: Potomac Falls, VA
Programs: AA Plat 2MM, MR Gold, Avis Pref
Posts: 41,109
I've never submitted a CC number

however I held off on the final inputs b/c I was only going to do this if it was free. Somehow, somewhere some time, I all of a sudden got this email saying my application was approved (I dont remember submitting it) and that I have to go in to the airport to get the in person piece done which I will do Tuesday

I will double check again there is not any fee
TrojanHorse is offline  
Old Mar 30, 2008, 11:13 am
  #81  
Moderator: GLBT Travelers & Hyatt Gold Passport
 
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Originally Posted by TrojanHorse
I've never submitted a CC number

however I held off on the final inputs b/c I was only going to do this if it was free. Somehow, somewhere some time, I all of a sudden got this email saying my application was approved (I dont remember submitting it) and that I have to go in to the airport to get the in person piece done which I will do Tuesday

I will double check again there is not any fee
Don't forget you need two government IDs - I used driver's license & passport - they won't complete it with just one.
peteropny is offline  
Old Apr 15, 2008, 11:47 am
  #82  
 
Join Date: Oct 2007
Location: Bay Area
Programs: UA 1K, AA Plat, WN A-list, AS MVP 75K, Hilton Diamond, Marriott Titanium
Posts: 380
Originally Posted by Ross0
When I go through the online registration process after clicking on the free link for Hyatt PLT members it still wants to charge me $128 and asks me to enter in my CC. When you all did this did you enter the CC and than receive the "Promotional Code" language, or did you not have to put in your CC info?

I'm hesitant as it looks like it wants to charge me.

Thanks,
You can still sign up on the flyclear website. As for the cc info, it states:

Payment Information*:

A credit or debit card is required to create your Clear account. Your card will not be charged for your first year of membership.


Hope that helps!
bbison is offline  
Old Apr 15, 2008, 3:47 pm
  #83  
 
Join Date: Feb 2006
Location: up front or in a suite!!!!
Programs: all the big ones.. no LCCs for me
Posts: 1,064
can you join for free with hyatt this year and then instead of paying during year 2 use your top tier marriott status and get that year for free. marriott is now sponsoring this as well
JoeBagodonuts is offline  
Old Apr 19, 2008, 7:16 am
  #84  
 
Join Date: Feb 2006
Location: NYC
Programs: Marriott Platinum, Hyatt Globalist
Posts: 155
I was downgraded to Platinum this year but received an email yesterday from GP saying that I am still eligible for the free year on Clear if I enroll by the end of June. I used to have the INS Pass years ago and a palm scan let me bypass the Customs and Immigration lines. That worked great but am hesitant to sign up for Clear since the only airport I frequent (EWR) doesn't have Clear machines in Terminal A or C.
cityfishing is offline  
Old Apr 19, 2008, 12:42 pm
  #85  
Moderator: GLBT Travelers & Hyatt Gold Passport
 
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Originally Posted by JoeBagodonuts
can you join for free with hyatt this year and then instead of paying during year 2 use your top tier marriott status and get that year for free. marriott is now sponsoring this as well
In the fine print of a recent e-mail that I received (Hyatt Diamond & Plat) had the following in the fine print - "Diamond and Platinum members who are currently enrolled in Clear may extend their membership for one additional year by contacting Clear Customer Support. "
peteropny is offline  
Old Apr 19, 2008, 12:48 pm
  #86  
Moderator: Luxury Hotels and FlyerTalk Evangelist
 
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,844
Originally Posted by kevino

Finally, we have persuaded TSA to drop what we considered the illogical requirement that Clear members need to present a photo identification along with their biometrically-secure Clear cards to pass through security. When this change is implemented, you will no longer need to present a separate photo ID. Instead, the agency has now agreed that it will allow us to place your digital photos (which we captured when you enrolled) on your Clear cards. This is a practical compromise; we'll simply be issuing you a new card with your photo on it in the coming weeks, at our expense, so you won't have to use a second ID. (However, until then please remember to bring that other photo ID.)....
Well, it's April and I never got this photo card. Has anyone else gotten one? Maybe you only get it if you actually paid them, but not if you signed up through the Hyatt promotion.
RichardInSF is offline  
Old Apr 19, 2008, 2:12 pm
  #87  
 
Join Date: Sep 2001
Location: SFO
Programs: UA1k3.00mm;AAex-EXP;Hy Glob;Acc Plt;HH Dia;Onyx Plt;Mar LT Tit;IHG DiAm;RR P;RRA G;BW D;Hcom G
Posts: 2,759
I have not yet received my card with a photo.
kevino is offline  
Old Apr 20, 2008, 12:38 pm
  #88  
Moderator: Luxury Hotels and FlyerTalk Evangelist
 
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,844
I just emailed them about this issue, let's see what they say (if anything).

Note: As of April 24, no reply.

Last edited by RichardInSF; Apr 24, 2008 at 11:23 am
RichardInSF is offline  
Old Apr 20, 2008, 8:12 pm
  #89  
 
Join Date: Nov 2002
Location: SQL
Programs: SPG Platinum; Hyatt Platinum; UA 1K
Posts: 3,170
My advice is to email Steven Brill directly.

He was surprisingly responsive when I wrote him.
VPescado is offline  
Old Apr 20, 2008, 10:01 pm
  #90  
Moderator: Luxury Hotels and FlyerTalk Evangelist
 
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,844
Originally Posted by VPescado
My advice is to email Steven Brill directly.

He was surprisingly responsive when I wrote him.
If need be, I will, but I have had decent luck just with regular customer support -- CLEAR really wants to prove itself right now.
RichardInSF is offline  


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