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Old Aug 15, 13, 2:28 pm   #811
  
Join Date: Jul 2011
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Quote:
Originally Posted by MileageAddict View Post
Why not? You'd still check in online prior to arrival. All the staffmember would be doing is welcoming you, explaining amenities and providing you with keys. No?
When I do a web check-in for my flight, they still check my passport.

While the security concerns are different, I would assume that the hotel would still want to confirm that you are whom you claim to be?
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Old Aug 16, 13, 8:06 am   #812
  
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Quote:
Originally Posted by taipeiflyer View Post
I posted this up awhile ago in this thread: http://www.flyertalk.com/forum/hyatt...l#post20740998
Thanks...!
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Old Aug 17, 13, 1:28 pm   #813
  
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Did anybody have any issues lately at Grand Hyatt HK with IBM rate?

Thank you.
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Old Aug 17, 13, 4:04 pm   #814
  
Join Date: Aug 2009
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Originally Posted by SQ025 View Post
Did anybody have any issues lately at Grand Hyatt HK with IBM rate?

Thank you.
Yes Big time issues, I had to have my rate adjusted through a call from HQ as I did not have the proper ID.

They booked me at some ungodly rate when I couldn't provide and then upon validation from the states, I was updated to the rate booked
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Old Sep 1, 13, 7:08 am   #815
  
Join Date: Jul 2010
Location: PHL
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Hyatt put me in for senior rate, but ...

Quote:
Originally Posted by baliktad View Post
Knowingly defrauding a hotel in this manner is not what FT is about. The terms say 62 or above; the policy is not determined by whether they verify or not at checkin. If price is important to you, I would suggest you look into some of the other promos Hyatt is running (some 30% LTO's) or a membership program that offers Hyatt discounts (AAA, Costco).
Quote:
Originally Posted by alxir View Post
OK, my bad, I tried to withdraw my original question, but can't seem to change the title of my post. I got caught up in all the posts I see for corporate codes being used by people who don't work for the company... I will say in my defense that the minimum age for senior discounts is all over the place with it being as low as 55 at some places and as high as 65 at others. It's easy for an old geezer like me to get confused. Whether claiming a discount code that you're not entitled to raises to the level of fraud is debatable, but your point is well taken. I'm a legitimate member of AAA and Costco, but can never take advantage of the deep discounts which always involve advance purchases because my travel plans can be and are changed unexpectedly by things beyond my control. I have rationalized thoughts of using codes I'm not entitled to because I can't take advantage of the 30% off discount sales which require advance purchase. Also, if I go to the hotel in person and ask for a lower rate because of the rate cap my company has on reimbursing me, they always give it to me. I could probably get the lower rate if I called the hotel also. I prefer to make all my travel arrangements online without begging.

Here's what bugs me the most... Inexperienced travelers walk up to the front desk and ask if there are any vacancies and the front desk staffer says yes, then proceeds to charge them an outrageously high nightly rate. They don't ask the customer if they're members of Costco or AAA where they would save the customer as much as $50/night. Who's defrauding who in that case???

Excuse the rant,,, it's not directed at you. One wrong does not justify another,,, although I guess I'm trying to...
Sorry to exhume this stuff from the grave, but it was all I could find in searching ....

I called Hyatt to book a pricey stay, half the nights on points, half on shekels (figuratively). After I got the points nights, I asked the Hyatt person I was speaking with, in the standard way that one does, "what's the best she could do for me?" on the pay nights. It was a price about 10% higher than the last time I had stayed in the place (and about 4x what I like to pay for a hotel room, but it's a special occasion, and so on).

Done deal, right? Well, later, when I looked at my on-line reservation, it was all there, and the paying nights at the price quoted, but the rate was listed as Senior 62+. Which I'm not. In all the talk with the agent, we never once spoke of my age, or the basis for the price she quoted. When I looked to re-book electronically at something for which I am technically eligible, everything is currently another 10% higher.

I booked in good faith. Am I obligated to point out their error? Risk embarrassment at the desk? Thoughts -- and, especially, experiences -- welcome!
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Old Sep 1, 13, 7:18 am   #816
  
Join Date: Jan 2010
Location: Austin Texas
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Quote:
Originally Posted by Biggie Fries View Post
Sorry to exhume this stuff from the grave, but it was all I could find in searching ....

I called Hyatt to book a pricey stay, half the nights on points, half on shekels (figuratively). After I got the points nights, I asked the Hyatt person I was speaking with, in the standard way that one does, "what's the best she could do for me?" on the pay nights. It was a price about 10% higher than the last time I had stayed in the place (and about 4x what I like to pay for a hotel room, but it's a special occasion, and so on).

Done deal, right? Well, later, when I looked at my on-line reservation, it was all there, and the paying nights at the price quoted, but the rate was listed as Senior 62+. Which I'm not. In all the talk with the agent, we never once spoke of my age, or the basis for the price she quoted. When I looked to re-book electronically at something for which I am technically eligible, everything is currently another 10% higher.

I booked in good faith. Am I obligated to point out their error? Risk embarrassment at the desk? Thoughts -- and, especially, experiences -- welcome!
This is why they record customer service phone calls.
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Old Sep 5, 13, 1:39 pm   #817
  
Join Date: Aug 2011
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Want to triple-make sure, will corporate rates qualify for Diamond challenge and Fall promo? It has worked for me in the past with other chains, but I'm new to Hyatt. Thanks so much!
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Old Sep 5, 13, 1:51 pm   #818
  
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Quote:
Originally Posted by savekenny View Post
Want to triple-make sure, will corporate rates qualify for Diamond challenge and Fall promo? It has worked for me in the past with other chains, but I'm new to Hyatt. Thanks so much!
almost all corporate rates should qualify. I stay exclusively on corporate rates and get all bonuses, stay credits, etc.
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Old Sep 8, 13, 5:06 am   #819
  
Join Date: Oct 2012
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The Pepsi code for the Park Hyatt Tokyo is ridiculous:



6PM cancellation on the day of arrival??
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Old Sep 8, 13, 6:56 am   #820
  
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Quote:
Originally Posted by hengestone View Post
The Pepsi code for the Park Hyatt Tokyo is ridiculous:

6PM cancellation on the day of arrival??
Many corp rates have the 6 PM on day of arrival clause.

Keep in mind international places do tend to ask for ID for corp rates.
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Old Sep 9, 13, 3:44 pm   #821
  
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Quote:
Originally Posted by edcho View Post
Many corp rates have the 6 PM on day of arrival clause.

Keep in mind international places do tend to ask for ID for corp rates.
Yeah, don't check-in while drinking a coke That could be a dead give away....
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Old Sep 11, 13, 3:40 pm   #822
  
Join Date: Sep 2013
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Quote:
Originally Posted by hengestone View Post
The Pepsi code for the Park Hyatt Tokyo is ridiculous:

6PM cancellation on the day of arrival??
Do you mind sending me the pepsico booking code you used? I travel for them quite often.

Last edited by peteropny; Sep 11, 13 at 3:46 pm Reason: Removal of quoted pic
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Old Sep 11, 13, 5:52 pm   #823
  
Join Date: Dec 2002
Location: Hong Kong
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Government Rate?

Does this mean the Government of the country where the property is? Or any Government?
Logically one can show ID for any Government, right?
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Old Sep 11, 13, 6:04 pm   #824
  
Join Date: May 2011
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Quote:
Originally Posted by IncyWincy View Post
Does this mean the Government of the country where the property is? Or any Government?
Logically one can show ID for any Government, right?
Employee of the Government.
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Old Sep 11, 13, 6:14 pm   #825
  
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Quote:
Originally Posted by IncyWincy View Post
Does this mean the Government of the country where the property is? Or any Government?
Logically one can show ID for any Government, right?
Sure but chances are you won't be asked.
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