Hyatt Regency Santa Clara REVIEW - MASTER THREAD
Jul 1, 2010, 12:10 pm
#107
Suspended
Join Date: Sep 2009
Location: Monte Sereno, California
Programs: Hyatt Globalist, AA EXP, 2 mm, Marriott Gold
Posts: 1,398
I've been upgraded to a suite 3 times at this property in 2010, without using a suite upgrade certificate or the E-Standby. The 1st time I asked at check in, the other two times the suite was blocked for me. The suites are nice sort of like a mini condo. I like the layout, sort of a L shape, there are 2 bathrooms, a dinning area, living room, a bar, nice entry way, and standard size bedroom. One suite had a large walk in shower, the other a bath/shower combo.
Jul 1, 2010, 12:28 pm
#108
Join Date: May 2010
Posts: 943
I tried to apply a diamond suite upgrade yesterday for a stay here in August, but the diamond line rep. called the hotel and found that none were available.
I had the same upgrade come up.
I was advised to try again the first part of August to see if any became available.
Pehaps they are reserving them for paid upgrades before they give them to diamonds. If they only have eight, they probably don't have much trouble selling them out.
I had the same upgrade come up.
I was advised to try again the first part of August to see if any became available.
Pehaps they are reserving them for paid upgrades before they give them to diamonds. If they only have eight, they probably don't have much trouble selling them out.
Radiant Flyer seems to be quite lucky!
Jul 1, 2010, 1:04 pm
#109
Join Date: Feb 1999
Location: San Jose, California, USA
Programs: AS 100K, UA MM, AA MM, IC Plat Amb, Marriott Gold, Hilton Gold, Hyatt Explorist
Posts: 3,146
I posted this earlier in the thread....I spoke to a FD person about suite availability and was told that they're hard to come by since the hotel is attached to the convention center. With all the events and groups coming in, the hotel often gives the suites away to the groups as part of their contract.
)Still, in 6+ stays at the HR Santa Clara, I don't think I've been given an upgrade once, not even to a balcony room. I suppose the price (< $100), diamond benefits (breakfast in the restaurant, 1W and DN bonuses), and proximity to my home make up for that.
Jul 1, 2010, 1:16 pm
#110
Join Date: Feb 2007
Location: U.S. (sometimes)
Programs: UA 1k 1MM, AA Exec Plat, Hyatt Diamond, SPG Plat, Marriott Plat, Hilton Gold, IHG Plat, Accor ?????
Posts: 1,398
This is actually one of my favorite hotels, because of the convenient covered parking, nice views, and good breakfasts (but only when the lounge is closed).
Jul 1, 2010, 2:37 pm
#111
Join Date: Aug 2007
Programs: SPG, Hyatt, Marriott, IHG, Hilton, AS, AA, JL, HA
Posts: 232
Indeed, I usually do my MR there on Fridays or Saturdays. You would think a business hotel would be dead on the weekend, but there is always something going on. Last weekend it was a martial arts convention, and on my previous stay, there was an Indian wedding. (I was tempted to crash the wedding for the food, but I behaved myself. )
Still, in 6+ stays at the HR Santa Clara, I don't think I've been given an upgrade once, not even to a balcony room. I suppose the price (< $100), diamond benefits (breakfast in the restaurant, 1W and DN bonuses), and proximity to my home make up for that.
)Still, in 6+ stays at the HR Santa Clara, I don't think I've been given an upgrade once, not even to a balcony room. I suppose the price (< $100), diamond benefits (breakfast in the restaurant, 1W and DN bonuses), and proximity to my home make up for that.
We were there on a Sat and Sun night ($79 AAA rate) and when I inquired as to whether or not there was a suite available they told me that suites for Sat were all taken due to the wedding but they could put us in one for Sun night if we didn't mind moving during the stay. We didn't, and the suite was very nice and just as Radiant Flyer described: a sort of L-shape with a very spacious master bedroom. Had a nice stay. Woud definitely recommend it for a MR or weekend stay.
Jul 1, 2010, 7:05 pm
#112
Join Date: May 2010
Posts: 943
Jul 2, 2010, 11:25 am
#113
Join Date: Dec 2003
Location: Los Angeles,CA,USA
Programs: UA MM, Hyatt Diamond
Posts: 929
Jul 2, 2010, 11:47 am
#114
Join Date: Feb 2007
Location: U.S. (sometimes)
Programs: UA 1k 1MM, AA Exec Plat, Hyatt Diamond, SPG Plat, Marriott Plat, Hilton Gold, IHG Plat, Accor ?????
Posts: 1,398
I mostly agree. I like the balcony rooms because they are quirky (oddly shaped) and because I appreciate attempts at recognition of status. But they don't seem much better unless you really want to sit outside in the sun.
Jul 2, 2010, 1:17 pm
#116
FlyerTalk Evangelist
Join Date: Jan 2006
Location: SFO
Programs: AA ExPlat,EX-UA 1K, Hyatt Diamond, SPG Plat,
Posts: 12,212
Jul 2, 2010, 2:56 pm
#117
Join Date: Jan 2010
Location: ORD & Southwest Michigan
Programs: UA Premier Gold, Hyatt Diamond, HHonors Gold
Posts: 47
I would recommend the cheese platter and with the full bottle of the Canvas wine. Sometimes at this hotel I request the food and beverage amenity and find that they also post the 1K bonus points to my account as well.
Jul 3, 2010, 5:51 am
#118
Join Date: Sep 2001
Location: SFO
Programs: UA1k3.00mm;AAex-EXP;Hy Glob;Acc Plt;HH Dia;Onyx Plt;Mar LT Tit;IHG DiAm;RR P;RRA G;BW D;Hcom G
Posts: 2,759
Jul 3, 2010, 11:02 am
#119
FlyerTalk Evangelist
Join Date: Jan 2006
Location: SFO
Programs: AA ExPlat,EX-UA 1K, Hyatt Diamond, SPG Plat,
Posts: 12,212
Jul 3, 2010, 12:57 pm
#120
Join Date: Sep 1999
Location: Silicon Valley
Programs: AA:PLT&3MM, HGP:DIA, SPG:GOLD
Posts: 1,896
I'm pretty sure. Miles and bonus miles, including AA25K bonuses, posted for my stays in June, except for last week which I'm sure will post in due time. In some cases, I've had to email my HGP personal liaison to get the bonus miles posted or switch from points to miles.