Points when not allowed to cancel
#1
Original Poster
Join Date: Jan 2016
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Points when not allowed to cancel
This is specific to a Hyatt -the Regency Boston Harbor. I tried to cancel a reservation early afternoon for that night made through Chase Sapphire Reserve and was denied. (I got on an earlier flight and decided to take it). Do I have any case to get the points I would have gotten with the stay ? I would have had time to check in and out using the room for an hour but didn't.
This is almost generic as well considering the changes in everyone's cancellation policies.
thanks
This is almost generic as well considering the changes in everyone's cancellation policies.
thanks
#4
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#5
Join Date: May 2003
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Are you sure that works? I thought someone has to open the door.
Let me try a rephrase.
Been awhile but in my work travel era I had similar situations leaving Houston. Still wanting the stay credit. I checked in, folded back the bed, unwrapped the soap, left a small tip, charged a cookie, and headed for the airport.
Worked every time and if the flight change got cancelled I could just go back to my room.
#6
Join Date: Nov 2011
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#7
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I don't believe the system will recognize a "stay" for credit purposes unless the guest actually opens the door to the room.
Last edited by Kacee; Jul 25, 2017 at 12:27 am
#9
Join Date: Oct 2013
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No. The system does not care if you open the door or not. Or at least last year under HGP, it did not. I had a couple of times where I literally checked in at a Cat 1 hotel, and walked out the front door to not return. I called the next morning to check out but I don't think you even have to do that. The system will automatically check you out at the right time and charge your card on file.
#10
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Otherwise I have done many mattress runs without entering the room. You simply need to check-in at the front desk.
#11
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#12
Join Date: Jan 2010
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People who think hyatt or any other chain is somehow looking through their room to see if they slept there are pretty tinfoil hat. The only time they check if you're there is if there are regulations in the city or state level that require a welfare check every few days in hotel spaces.
#13
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Join Date: Jul 2003
Location: Florida
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When everyone is talking about how to make a false stay, wouldn't anyone notice that the stay would not be an eligible stay as it is not book directly with Hyatt own site?
Unless OP is saying he uses the Credit Card to guarantee the booking but the booking is made directly on Hyatt site.... This is not clear to me the way he words it.
#14
Join Date: Nov 2011
Location: California
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The issue I'm addressing is that once you check in, do they enforce or even care about whether you open the door to your room.
Since according to your post you don't actually know one way the other....
#15
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