World of Hyatt Needs Your Help
Apr 21, 2017, 2:01 pm
#16
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,446
Apr 21, 2017, 2:14 pm
#17
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,837
Apr 21, 2017, 2:17 pm
#18
Join Date: Sep 2009
Location: Houston
Programs: United 1K, Marriott Lifetime Platinum; Hyatt Diamond/GLOB
Posts: 738
I'm pushing 50 and really want a desk in my room, and I talk to people all day when I'm traveling, so I don't want to talk to more people after I get to my hotel.
Austin, not to be too personal, but are you closer to the younger demographic or closer to my older demographic?
It would be interesting to see the groups they are targeting.
Apr 21, 2017, 2:24 pm
#19
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
I think they're getting a ton of negative feedback from not only us, but from blogs, and from customers telling people in the hotels.
I know a few people working in various hotels, and they all kid me about the new program, the name of it, and how many other guests are saying how disappointed they are.
I'm also sure they've seen quite a drop off in reservations this year so far.
I know a few people working in various hotels, and they all kid me about the new program, the name of it, and how many other guests are saying how disappointed they are.
I'm also sure they've seen quite a drop off in reservations this year so far.
Apr 21, 2017, 2:45 pm
#20
Join Date: Dec 2014
Location: Providence RI
Programs: American Exec Plat, Hyatt Refugeeist, Marriot Gold, Air Canada Cattle Class, Korean Air Morning Plat
Posts: 988
Its working.
I think they were really shocked when the disastrous AMA with Jeff Z went pear shaped on Reddit. I went from 25-30 nights a year to maybe 5 this year. Those 5 nights absolutely I leave/will leave polite feedback about my staying elsewhere due to WoH.
The real kick in the shins for me, wasn't the product but the marketing of a 'lifestyle' brand rather than a points program.
Lets hope we can influence some changes.
I think they were really shocked when the disastrous AMA with Jeff Z went pear shaped on Reddit. I went from 25-30 nights a year to maybe 5 this year. Those 5 nights absolutely I leave/will leave polite feedback about my staying elsewhere due to WoH.
The real kick in the shins for me, wasn't the product but the marketing of a 'lifestyle' brand rather than a points program.
Lets hope we can influence some changes.
Apr 21, 2017, 3:03 pm
#21
Original Poster
Join Date: Jan 2010
Location: Stockholm, Sweden + Austin, Tx
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,848
42.
I wouldnt consider anything particularly noteworthy about my stay patterns, spend, etc. With big data, perhaps they picked up something that was interesting. Profession. Income. Net worth. Zipcode. Who knows. Ive also got like 30 nights currently booked. *shrug*
Apr 21, 2017, 5:18 pm
#23
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,837
World of Hyatt and Learning AFAR – an award-winning program from AFAR and non-profit organization No Barriers USA – have joined forces to help 10 Chicago Academy High School students expand their world on a 10-day trip to Costa Rica.
You can help too by contributing your World of Hyatt points in 1,000 point increments to help additional students experience this once-in-a-lifetime trip. For every 1,000 World of Hyatt points contributed, No Barriers USA will receive $10 toward funding additional students' travel. Every 500,000 points contributed will allow an additional student to participate in this program.
Contribute now before the window closes on April 30.
You can help too by contributing your World of Hyatt points in 1,000 point increments to help additional students experience this once-in-a-lifetime trip. For every 1,000 World of Hyatt points contributed, No Barriers USA will receive $10 toward funding additional students' travel. Every 500,000 points contributed will allow an additional student to participate in this program.
Contribute now before the window closes on April 30.
Apr 21, 2017, 6:34 pm
#25
Join Date: Aug 2014
Programs: AA Executive Platinum, Hyatt Diamond, Hilton Diamond
Posts: 47
No invite for this Exploralist who has gone from Gold Passport 35 nights last year to zero WoH nights.
I'd pick the Human Fund as my charity of choice.
If they came to my home for the interview, I'd offer them a 10 cent water bottle from Costco as a "welcome amenity".
I'd pick the Human Fund as my charity of choice.
If they came to my home for the interview, I'd offer them a 10 cent water bottle from Costco as a "welcome amenity".
I would only give them a little card, make them get their own bottle and then with great pomp and circumstance I would punch a hole in their little card to make sure they don't get more than the Pritzker's have deemed that they are worth.
Apr 21, 2017, 8:34 pm
#26
Join Date: Oct 2015
Posts: 23
I completely sock drawer-ed my Hyatt card about the time this was announced. more to do with Buxx than anything, but the timing couldn't have been better to help the case that this new program really sucks and I will be staying elsewhere... What a load of crap... I hope they feel the hurt good the greedy .......s. Lets just make your CC rewards pretty much worthless and take away your status since you don't stay with us all the friggin time... I say No Swipe Fee kickback for you! and no soup for you Hyatt!
Apr 23, 2017, 12:32 pm
#28
Join Date: Feb 2017
Programs: LT Marriott Titanium, Hyatt Globalist, Hilton Diamond, IHG Plat, Hertz Prez Circle, United Platinum
Posts: 767
The fact that Austin_modern's under age 50 is likely another factor in his favor, along with his year-to-date stays.
From mid-April in the thread on stays to date:
The goal of this survey is to get people like Austin_modern to stay additional nights every year; I don't read this as an attempt to tweak the World of Hyatt program. What I find interesting is that at least some of the interviews will take place in the member's home. My guess is that they'll be secretly collecting information on how their elites live and base their future room/furniture designs on any information they gather from those interviews.
Apr 23, 2017, 1:10 pm
#29
Original Poster
Join Date: Jan 2010
Location: Stockholm, Sweden + Austin, Tx
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,848
Likely its it's just getting feedback from the rollout.
Apr 23, 2017, 2:10 pm
#30
Join Date: Feb 2017
Programs: LT Marriott Titanium, Hyatt Globalist, Hilton Diamond, IHG Plat, Hertz Prez Circle, United Platinum
Posts: 767
Combined with the 30 nights you've stayed so far this year (according to your mid-April post), that's 55 nights. That's definitely above average.