Mar 2, 2017, 10:28 pm
Last edit by: 59Impala
Please list properties where you have managed to redeem your Suite Upgrade Award, formerly known as Tier Suite Upgrade ("TSU") or Diamond Suite Upgrade ("DSU"), and informally termed confirmed suite upgrades. Please list alphabetically by country, then state, if applicable to the US:
Australia
Grand Hyatt Melbourne - Grand Suite King (May 2017)
Grand Hyatt Melbourne - Grand Suite King (Jan 2018)
Austria
Park Hyatt Vienna - Park Suite King (August 2017)
Park Hyatt Vienna - Park Suite King (Dec 2017)
Park Hyatt Vienna - Park Suite King (Oct 2022)
Brazil
Grand Hyatt Sao Paulo - Grand Suite King (Nov 2017)
Cambodia
Park Hyatt Siem Reap - Park Suite King (March 2017)
China
Park Hyatt Beijing - Suite King (May 2018)
Colombia
Hyatt Regency Cartagena - Junior Suite King (March 2017)
Costa Rica
Andaz Papagayo - Andaz Suite (Nov 2017)
France
Park Hyatt Paris Vendôme - Junior King Suite (Apr 2017)
Park Hyatt Paris Vendôme - Park King Suite (Apr 2017)
Park Hyatt Paris Vendôme - Park King Suite (Nov 2017)
Germany
Andaz Munich - Andaz Suite (Sep 2018)
Park Hyatt Hamburg - Park Suite King (Jun 2017)
Grand Hyatt Berlin - Grand Suite View King (Dec 2019 - NYE)
Hong Kong
Grand Hyatt - Grand Suite King (May 2018)
Hungary
Párisi Udvar Hotel Budapest - Corner Suite (Oct 2022)
India
Andaz Delhi Aerocity - Andaz Large Suite (Nov 2023)
Indonesia
Hyatt Regency Bali - Regency Suite (Jun 2019)
Andaz Bali - Andaz Deluxe Suite (Jun 2023)
Italy
Park Hyatt Milan - Park Junior Suite (Aug 2017)
Park Hyatt Milan - Park Terrace Suite (Mar 2017) [Award Res]
Japan
Hyatt Regency Hakone Resort and Spa - Regency Suite Twin (Nov 2017)
Hyatt Regency Seragaki Island, Okinawa - Ocean View Suite (June 2019)
Grand Hyatt Tokyo - Grand Suite King (Nov 2017)
Park Hyatt Tokyo - Park Suite King (Jun 2017, Dec 2017)
Park Hyatt Tokyo - Park Suite Twin (May 2017, Sep 2017, May 2023)
Grand Hyatt Fukuoka - Grand Suite King (Oct 2017, Apr 2023)
Malaysia
Grand Hyatt Kuala Lumpur - Grand Suite King (New Years Eve 2017)
Mexico
Andaz Mayakoba Resort Riviera Maya - Lagoon View Suite (May 2017)
Tennessee
Hyatt Centric Beale Street Memphis, Beale Street Suite or Big River Suite (May 2024)
Grand Hyatt Nashville, Executive Suite (May 2024)
Australia
Grand Hyatt Melbourne - Grand Suite King (May 2017)
Grand Hyatt Melbourne - Grand Suite King (Jan 2018)
Austria
Park Hyatt Vienna - Park Suite King (August 2017)
Park Hyatt Vienna - Park Suite King (Dec 2017)
Park Hyatt Vienna - Park Suite King (Oct 2022)
Brazil
Grand Hyatt Sao Paulo - Grand Suite King (Nov 2017)
Cambodia
Park Hyatt Siem Reap - Park Suite King (March 2017)
China
Park Hyatt Beijing - Suite King (May 2018)
Colombia
Hyatt Regency Cartagena - Junior Suite King (March 2017)
Costa Rica
Andaz Papagayo - Andaz Suite (Nov 2017)
France
Park Hyatt Paris Vendôme - Junior King Suite (Apr 2017)
Park Hyatt Paris Vendôme - Park King Suite (Apr 2017)
Park Hyatt Paris Vendôme - Park King Suite (Nov 2017)
Germany
Andaz Munich - Andaz Suite (Sep 2018)
Park Hyatt Hamburg - Park Suite King (Jun 2017)
Grand Hyatt Berlin - Grand Suite View King (Dec 2019 - NYE)
Hong Kong
Grand Hyatt - Grand Suite King (May 2018)
Hungary
Párisi Udvar Hotel Budapest - Corner Suite (Oct 2022)
India
Andaz Delhi Aerocity - Andaz Large Suite (Nov 2023)
Indonesia
Hyatt Regency Bali - Regency Suite (Jun 2019)
Andaz Bali - Andaz Deluxe Suite (Jun 2023)
Italy
Park Hyatt Milan - Park Junior Suite (Aug 2017)
Park Hyatt Milan - Park Terrace Suite (Mar 2017) [Award Res]
Japan
Hyatt Regency Hakone Resort and Spa - Regency Suite Twin (Nov 2017)
Hyatt Regency Seragaki Island, Okinawa - Ocean View Suite (June 2019)
Grand Hyatt Tokyo - Grand Suite King (Nov 2017)
Park Hyatt Tokyo - Park Suite King (Jun 2017, Dec 2017)
Park Hyatt Tokyo - Park Suite Twin (May 2017, Sep 2017, May 2023)
Grand Hyatt Fukuoka - Grand Suite King (Oct 2017, Apr 2023)
Malaysia
Grand Hyatt Kuala Lumpur - Grand Suite King (New Years Eve 2017)
Mexico
Andaz Mayakoba Resort Riviera Maya - Lagoon View Suite (May 2017)
Grand Hyatt Playa del Carmen – King Suite (Jan 2018)
Ziva Cancun - Club ocean front corner suite or Ocean front Pyramid Suite (Dec 2020)
Ziva Puerto Vallarta - Club Ocean View Suite King
Netherlands
Andaz Amsterdam Prinsengracht - Andaz Suite (June 2017)
Oman
Grand Hyatt Muscat - Grand Suite King (Dec 2017)
Russia
Ararat Park Hyatt Moscow - Park Suite King (Aug 2017)
Singapore
GH Singapore - Grand Duplex Suite (Mar 2017)
South Africa
Hyatt Regency Cape Town (Jan 2023)
South Korea
Grand Hyatt Seoul - Grand Suite King (Apr 2017)
Grand Hyatt Seoul - Grand Suite King (Dec 2017)
Park Hyatt Seoul - Park Suite King (Dec 2017)
Andaz Seoul - Andaz Suite (June 2021)
Spain
Hyatt Centric Madrid - Junior Suite (Nov 2023)
Park Hyatt Mallorca - Park Suite King (May 2017)
Park Hyatt Mallorca - Park Suite King (Sept 2017)
Switzerland
Park Hyatt Zurich - Park Suite King (Dec 2017)
Hyatt Regency Zurich Airport - Regency Executive Suite (May 2021) and Regency Suite (April 2022)
Taiwan
Grand Hyatt Taipei - Grand Suite King (Jan 2018, Jul 2018, Nov 2022, Jul 2023)
Thailand
Grand Hyatt Bangkok - Grand Suite King (Apr 2017)
Hyatt Regency Koh Samui - Regency Suite (Mar 2023)
Park Hyatt Bangkok - Park Suite King (July 2017) x 2
United Arab Emirates
Park Hyatt Abu Dhabi Hotels & Villas - Park Suite King (Dec. 2017)
United Kingkom
Hyatt Regency Churchill - Regency Suite King (August 2017)
Vietnam
Park Hyatt Saigon - Park Suite King (March 2017) x 2
Hyatt Regency Da Nang - Regency Suite King (July 2017)
Park Hyatt Saigon - Park Suite King (Dec 2017)
Zanzibar
Park Hyatt Zanzibar - Park Suite King (Feb 2020)
USA
Arizona
Hyatt Regency at Gainey Ranch - Fountain Court Suite (June 2022)
Tempe Mission Palms - 1BR Suite (Feb 2023)
California
Andaz West Hollywood - Andaz Suite (May 2017)
Hyatt Carmel Highlands - Ocean View Townhouse Spa Suite (December 2017)
Hyatt Centric Fisherman's Wharf - Executive Suite (June 2017)
Hyatt Palm Springs - Cabana Suite (Nov 2019)
Hyatt Regency La Jolla - Studio Suite (Nov 2023)
Hyatt Regency Mission Bay - Marina Family Suite (Sept. 2017)
Hyatt Regency Newport Beach - Premier Suite (Nov 2023)
Manchester Grand Hyatt San Diego - Signature Suite (Nov 2023)
Missions Pacific Hotel - Dreamscape Suite or Bohemian Suite with Kitchenette (September 2021)
The Seabird - Grand Ocean Suite (Dec 21. - Jan 22)
Ziva Cancun - Club ocean front corner suite or Ocean front Pyramid Suite (Dec 2020)
Ziva Puerto Vallarta - Club Ocean View Suite King
Netherlands
Andaz Amsterdam Prinsengracht - Andaz Suite (June 2017)
Oman
Grand Hyatt Muscat - Grand Suite King (Dec 2017)
Russia
Ararat Park Hyatt Moscow - Park Suite King (Aug 2017)
Singapore
GH Singapore - Grand Duplex Suite (Mar 2017)
South Africa
Hyatt Regency Cape Town (Jan 2023)
South Korea
Grand Hyatt Seoul - Grand Suite King (Apr 2017)
Grand Hyatt Seoul - Grand Suite King (Dec 2017)
Park Hyatt Seoul - Park Suite King (Dec 2017)
Andaz Seoul - Andaz Suite (June 2021)
Spain
Hyatt Centric Madrid - Junior Suite (Nov 2023)
Park Hyatt Mallorca - Park Suite King (May 2017)
Park Hyatt Mallorca - Park Suite King (Sept 2017)
Switzerland
Park Hyatt Zurich - Park Suite King (Dec 2017)
Hyatt Regency Zurich Airport - Regency Executive Suite (May 2021) and Regency Suite (April 2022)
Taiwan
Grand Hyatt Taipei - Grand Suite King (Jan 2018, Jul 2018, Nov 2022, Jul 2023)
Thailand
Grand Hyatt Bangkok - Grand Suite King (Apr 2017)
Hyatt Regency Koh Samui - Regency Suite (Mar 2023)
Park Hyatt Bangkok - Park Suite King (July 2017) x 2
United Arab Emirates
Park Hyatt Abu Dhabi Hotels & Villas - Park Suite King (Dec. 2017)
United Kingkom
Hyatt Regency Churchill - Regency Suite King (August 2017)
Vietnam
Park Hyatt Saigon - Park Suite King (March 2017) x 2
Hyatt Regency Da Nang - Regency Suite King (July 2017)
Park Hyatt Saigon - Park Suite King (Dec 2017)
Zanzibar
Park Hyatt Zanzibar - Park Suite King (Feb 2020)
USA
Arizona
Hyatt Regency at Gainey Ranch - Fountain Court Suite (June 2022)
Tempe Mission Palms - 1BR Suite (Feb 2023)
California
Andaz West Hollywood - Andaz Suite (May 2017)
Hyatt Carmel Highlands - Ocean View Townhouse Spa Suite (December 2017)
Hyatt Centric Fisherman's Wharf - Executive Suite (June 2017)
Hyatt Palm Springs - Cabana Suite (Nov 2019)
Hyatt Regency La Jolla - Studio Suite (Nov 2023)
Hyatt Regency Mission Bay - Marina Family Suite (Sept. 2017)
Hyatt Regency Newport Beach - Premier Suite (Nov 2023)
Manchester Grand Hyatt San Diego - Signature Suite (Nov 2023)
Missions Pacific Hotel - Dreamscape Suite or Bohemian Suite with Kitchenette (September 2021)
The Seabird - Grand Ocean Suite (Dec 21. - Jan 22)
Ventana Big Sur Alila Resort - Big Sur Suite (Jan 2020)
Florida
Grand Hyatt Tampa Bay - Premier Suite (March 2017)
Grand Hyatt Tampa Bay - Executive Suite (Oct 2022)
The Confidante - Miami Suite (March 2017)
Hyatt Regency Grand Cypress, Orlando - Executive Suite (March 2017)
Hyatt Regency Miami - Miami Suite or Panorama Suite (Dec 2021)
Hyatt Centric Fort Lauderdale Las Olas, Centric Suite (June 2024)
Georgia
Grand Hyatt Buckhead Atlanta -Grand Suite (Oct 2022)
Thompson Savannah - King Suite (Nov 2021)
Hawaii
Grand Hyatt Kaua`i Resort and Spa - Garden Suite (March 2017,April 2017)
Hyatt Centric Waikiki - City View Suite (May 2017)
Hyatt Regency Waikiki - Family Ocean Suite (Thanksgiving 2017)
Hyatt Regency Waikiki - Family Ocean Suite (NYE 2017)
Hyatt Regency Waikiki - Oceanfront 2 room / 2 br suite (July 4 week 2017)
Illinois
Park Hyatt Chicago - Park Suite (May 2017)
New Jersey
HR Jersey City on the Hudson - Hudson River Suite (May 2017)
New York
Andaz Wall Street - Confirmed into Andaz Suite; Upgraded to Buttonwood Suite (February 2018)
Andaz Midtown (Sep 2022)
Hyatt Centric Midtown 5th Ave (July 2023)
Pennsylvania
Hyatt Centric Center City Philadelphia - Executive Suite (Oct 2021)
Florida
Grand Hyatt Tampa Bay - Premier Suite (March 2017)
Grand Hyatt Tampa Bay - Executive Suite (Oct 2022)
The Confidante - Miami Suite (March 2017)
Hyatt Regency Grand Cypress, Orlando - Executive Suite (March 2017)
Hyatt Regency Miami - Miami Suite or Panorama Suite (Dec 2021)
Hyatt Centric Fort Lauderdale Las Olas, Centric Suite (June 2024)
Georgia
Grand Hyatt Buckhead Atlanta -Grand Suite (Oct 2022)
Thompson Savannah - King Suite (Nov 2021)
Hawaii
Grand Hyatt Kaua`i Resort and Spa - Garden Suite (March 2017,April 2017)
Hyatt Centric Waikiki - City View Suite (May 2017)
Hyatt Regency Waikiki - Family Ocean Suite (Thanksgiving 2017)
Hyatt Regency Waikiki - Family Ocean Suite (NYE 2017)
Hyatt Regency Waikiki - Oceanfront 2 room / 2 br suite (July 4 week 2017)
Illinois
Park Hyatt Chicago - Park Suite (May 2017)
New Jersey
HR Jersey City on the Hudson - Hudson River Suite (May 2017)
New York
Andaz Wall Street - Confirmed into Andaz Suite; Upgraded to Buttonwood Suite (February 2018)
Andaz Midtown (Sep 2022)
Hyatt Centric Midtown 5th Ave (July 2023)
Pennsylvania
Hyatt Centric Center City Philadelphia - Executive Suite (Oct 2021)
Tennessee
Hyatt Centric Beale Street Memphis, Beale Street Suite or Big River Suite (May 2024)
Grand Hyatt Nashville, Executive Suite (May 2024)
Texas
HR Austin - Executive Riverview Suite (January 2018)
Hyatt Centric Austin - Congress Suite (Nov 2023)
Hyatt Regency Lost Pines Austin - Junior Suite (May 2019)
Washington DC
Grand Hyatt Washington - Grand Suite (July 2017)
Hyatt Centric Arlington - Executive Suite (January, 2024)
Non TSU upgrades for Globalist thread: https://www.flyertalk.com/forum/hyat...rd-suites.html (THREAD CLOSED)
Hyatt Centric Austin - Congress Suite (Nov 2023)
Hyatt Regency Lost Pines Austin - Junior Suite (May 2019)
Washington DC
Grand Hyatt Washington - Grand Suite (July 2017)
Hyatt Centric Arlington - Executive Suite (January, 2024)
Non TSU upgrades for Globalist thread: https://www.flyertalk.com/forum/hyat...rd-suites.html (THREAD CLOSED)
World of Hyatt - Globalist Experiences [Tier Suite Upgrades]
Apr 23, 2017, 11:50 pm
#271
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,523
Apr 24, 2017, 12:07 am
#272
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852
But you clearly know that breakfast and/or lounge access is only intended for those that actually are registered and stay in the room... not for friends or colleagues that visit you.
Great if the property allows you the benefit, but don't pretend you know it's not what is intended.
Great if the property allows you the benefit, but don't pretend you know it's not what is intended.
Apr 24, 2017, 12:54 am
#273
Join Date: Apr 2005
Programs: Hyatt Lifetime Globalist, SQ PPS Solitaire
Posts: 3,598
WoH doesn't limit who you sleep with in any way. It can be same or opposite sex or your giraffe. They only thing they want is for you to have them overnight with you.
More tricky: If you take a family member and book a second room (not entitled for free breakfast), should the property honor two free breakfasts?
More tricky: If you take a family member and book a second room (not entitled for free breakfast), should the property honor two free breakfasts?
Apr 24, 2017, 9:44 am
#274
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
I have a 4 day stay at PH Tokyo. 3 nights all points and 1 night free night award. It took me two calls to do it b/c the first rep messed up but I was able to book 3 nights with DSU. They then said that they set aside the suite for me to stay in on the last free night.
I agree with others above that if Hyatt wants to play these games about DSU being available, that I would book the nights I need, apply DSU, and then book the rest. I really could care less about breaking their stupid T&Cs. If they downgrade me later, then so be it. At least I tried.
I agree with others above that if Hyatt wants to play these games about DSU being available, that I would book the nights I need, apply DSU, and then book the rest. I really could care less about breaking their stupid T&Cs. If they downgrade me later, then so be it. At least I tried.
Apr 24, 2017, 12:27 pm
#275
Join Date: Jun 2007
Location: JAX
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,770
Interesting - thanks for the data point. If I get the TSU re-applied by Hyatt or the hotel directly (right now the lowest suite class available is the "Park Executive Suite" so TSUs are out...even though there was availability when I first applied the TSU - we'll see if they offer this up as an option.
Just curious was that offer to pay for the suite upgrade for the free night, made by the hotel or Hyatt? Prior to check-in or while on site? How were taxes calculated? And since I'm playing 20 questions - curious if that night ended up being stay-credit-earning?
Just curious was that offer to pay for the suite upgrade for the free night, made by the hotel or Hyatt? Prior to check-in or while on site? How were taxes calculated? And since I'm playing 20 questions - curious if that night ended up being stay-credit-earning?
Apr 24, 2017, 12:46 pm
#276
Join Date: Feb 2011
Posts: 226
I guess the silver lining in all this is seeing behind the curtain of how Hyatt works with the individual hotel owners...
Apr 24, 2017, 1:55 pm
#277
Suspended
Join Date: Apr 2011
Programs: RIP
Posts: 506
Was just told by phone rep (take as you will):
When TSUs are applied to cash or points+cash reservations, you will receive a confirmation email with the suite room category. When TSUs are applied to a points reservation, no email is sent. All they do is make a note on your reservation.
I wonder if this is another IT limitation falling behind the new ability to apply TSUs to points reservations. I don't like not having anything in writing, but they were at least willing to give me the name of the hotel agent that confirmed the TSU on the hotel side for what that is worth.
When TSUs are applied to cash or points+cash reservations, you will receive a confirmation email with the suite room category. When TSUs are applied to a points reservation, no email is sent. All they do is make a note on your reservation.
I wonder if this is another IT limitation falling behind the new ability to apply TSUs to points reservations. I don't like not having anything in writing, but they were at least willing to give me the name of the hotel agent that confirmed the TSU on the hotel side for what that is worth.
Apr 24, 2017, 3:13 pm
#278
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Under the old program, a suite upgrade showed online as "used" the very minute you booked the stay. Also, free award nights shows as "used" as soon as they were booked.
It seems to me that under the new program, suite upgrades are still in your account (they show as "available") until you actually use the certificate. Also, free room nights using a certificate still show as "available" until the stay happens.
However, when you use points for room nights, those points are still taken from the account immediately.
Do my observations match those of other Hyatt Globalists?
It seems to me that under the new program, suite upgrades are still in your account (they show as "available") until you actually use the certificate. Also, free room nights using a certificate still show as "available" until the stay happens.
However, when you use points for room nights, those points are still taken from the account immediately.
Do my observations match those of other Hyatt Globalists?
Apr 24, 2017, 6:26 pm
#280
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
I have applied 3 of my 4 WoH TSUs and they have all been pulled immediately, and "Night/Upgrade Redeemed" with the name of the property has immediately appeared under "My Past Activity" in my WoH account. Unfortunately that is the same description for redemption of a point award and the free night award, but at least it is some record.
Apr 25, 2017, 2:15 am
#283
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
I made some bookings on Sunday afternoon. The points were pulled immediately but the other awards (free night certificates, upgrade certificates) were not pulled. That held true for more than 24 hours. But checking back this morning, everything shows up properly (i.e. the certificates and upgrades show as "used" instead of "available"). Apparently the new WOH program is so incredibly great that it takes longer to post things.
Apr 25, 2017, 8:27 am
#284
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG
Posts: 4,560
Under the old program, a suite upgrade showed online as "used" the very minute you booked the stay. Also, free award nights shows as "used" as soon as they were booked.
It seems to me that under the new program, suite upgrades are still in your account (they show as "available") until you actually use the certificate. Also, free room nights using a certificate still show as "available" until the stay happens.
However, when you use points for room nights, those points are still taken from the account immediately.
Do my observations match those of other Hyatt Globalists?
It seems to me that under the new program, suite upgrades are still in your account (they show as "available") until you actually use the certificate. Also, free room nights using a certificate still show as "available" until the stay happens.
However, when you use points for room nights, those points are still taken from the account immediately.
Do my observations match those of other Hyatt Globalists?
Apr 25, 2017, 8:30 am
#285
Join Date: Jan 2010
Location: Stockholm, Sweden + Austin, Tx
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,848
1 TSU pulled when confirmed, 1 TSU pulled, when stay completed (both on paid stays). I now have a 10 night stay at GH PDC, Room shows the room booked, 2 TSU show available, was told the Suite is blocked for me. I cannot make changes to the reservation "due to the special conditions". weird situations, and leaves the customer unclear what is really confirmed.
I wish these were more streamlined in their implementation. Then again: hyatt IT.