Guest of Honor in 2017?

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Mar 14, 2017, 2:33 pm

#46

Mary2e

FlyerTalk Evangelist, Ambassador: World of Hyatt

Join Date: Jul 2001

Location: NJ

Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere

Posts: 46,919

GOH is only good on full award stays, not C&P

Mar 14, 2017, 2:37 pm

#47

josephstern

FlyerTalk Evangelist

Join Date: Jul 2006

Location: Upper Sternistan

Posts: 10,031

Quote:

Originally Posted by Mary2e

GOH is only good on full award stays, not C&P

Thanks. That's what I thought.

Mar 14, 2017, 3:35 pm

#48

austin_modern

Join Date: Jan 2010

Location: Stockholm, Sweden + Austin, Tx

Programs: "But, I'm a GLOBALIST guest...."

Posts: 2,848

Did GOH + Points + Suite Upgrade for a friend of mine for his wedding @ GH @ Hawaii... no issues with the booking or suite availability. *shrug*

Mar 18, 2017, 6:14 am

#49

Ben2017

Join Date: Feb 2017

Posts: 9

Booked GoH twice for friends via FB message. No problem... except new WoH policy required guest has own member# on GOHreservation.

Mar 18, 2017, 6:19 am

#50

danger

Join Date: Apr 2007

Programs: QF, VA, AC, Hyatt, Marriott

Posts: 3,783

Quote:

Originally Posted by Ben2017

Booked GoH twice for friends via FB message. No problem... except new WoH policy required guest has own member# on GOHreservation.

Your saying your guest had to be a member of WOH?

Mar 18, 2017, 7:14 am

#51

Ben2017

Join Date: Feb 2017

Posts: 9

Quote:

Originally Posted by danger

Your saying your guest had to be a member of WOH?

Yes, Hyatt rep confirmed WoH policy requires guest of honor has own member# on the reservation.

It is a minor inconvience and unnecessarily solicits guest personal information IMO

Mar 18, 2017, 7:22 am

#52

danger

Join Date: Apr 2007

Programs: QF, VA, AC, Hyatt, Marriott

Posts: 3,783

Quote:

Originally Posted by Ben2017

Yes, Hyatt rep confirmed WoH policy requires guest of honor has own member# on the reservation.

It is a minor inconvience and unnecessarily solicits guest personal information IMO

Hmmm. I made a Guest of Honor reservation a week ago an wasn't told anything like. Mind you, the points haven't been deducted either (but I've received confirmation).

Mar 18, 2017, 7:48 am

#53

josephstern

FlyerTalk Evangelist

Join Date: Jul 2006

Location: Upper Sternistan

Posts: 10,031

I've had the same issue. Can't really figure out the reason for the change.

Mar 18, 2017, 7:57 am

#54

59Impala

formerly a193991

Join Date: Dec 2014

Location: Zulu Romeo Hotel

Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA

Posts: 4,563

Quote:

Originally Posted by Ben2017

Booked GoH twice for friends via FB message. No problem... except new WoH policy required guest has own member# on GOHreservation.

I just booked 3 days ago for my in-laws. they are not members. and I was not asked to provide any WOH number for them... this must be wrong information.

Mar 18, 2017, 8:39 am

#55

josephstern

FlyerTalk Evangelist

Join Date: Jul 2006

Location: Upper Sternistan

Posts: 10,031

Did you just add their names to your reservation, or did the full reservation get put in their names?

Mar 18, 2017, 8:39 am

#56

danger

Join Date: Apr 2007

Programs: QF, VA, AC, Hyatt, Marriott

Posts: 3,783

Quote:

Originally Posted by 59Impala

I just booked 3 days ago for my in-laws. they are not members. and I was not asked to provide any WOH number for them... this must be wrong information.

Or maybe you (and I) got lucky.

Mar 18, 2017, 8:43 am

#57

josephstern

FlyerTalk Evangelist

Join Date: Jul 2006

Location: Upper Sternistan

Posts: 10,031

Or, like many issues at Hyatt, the change is being inconsistently applied.

Mar 18, 2017, 8:46 am

#58

zombietooth

Join Date: Oct 2009

Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.

Posts: 4,993

Quote:

Originally Posted by Ben2017

Yes, Hyatt rep confirmed WoH policy requires guest of honor has own member# on the reservation.

It is a minor inconvience and unnecessarily solicits guest personal information IMO

I made a GOH res for my nephew and his wife, and all they took was his name.
No email, no number, nothing. I looked at the res in my account and there is no number that I can find associated with it.

Mar 18, 2017, 9:06 am

#59

zombietooth

Join Date: Oct 2009

Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.

Posts: 4,993

Quote:

Originally Posted by austin_modern

Did GOH + Points + Suite Upgrade for a friend of mine for his wedding @ GH @ Hawaii... no issues with the booking or suite availability. *shrug*

When I tried that for my nephew, they said no chance.

By the way, can you see the words "Guest of Honor" anywhere in their reservation? I can't find anything in my nephew's to indicate that it actually is a GOH stay and not just an award nominee stay.

Mar 18, 2017, 9:48 am

#60

Ben2017

Join Date: Feb 2017

Posts: 9

This, like many other things, could be just something needless, and applied inconsistently.

I cannot figure out how to insert pic in reply on cell. So just copy-and-paste reply from Hyatt FB team on March 5th.

Hello there! Yes, this is a new policy with World of Hyatt. Guests do have to be World of Hyatt members now to use the guest of honor experience. I understand how different this is, but this is our new policy and we have to honor it. I would be happy to enroll the guest if you provide an address and email address to put on file. Or you could have them call in to the World of Hyatt number at 888-344-9288 and do it over the phone. -Ashley T