Goldpassport.com (as well as new WorldOfHyatt) New Issues and Website Problems Thread
May 24, 2017, 10:25 am
#334
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,845
May 27, 2017, 3:40 pm
#337
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,843
HAha why not? you dont like paying an extra $20 and 3000 points?
Its just like anything... they list a price and you choose which one you want to purchase
Its just like anything... they list a price and you choose which one you want to purchase
Jun 13, 2017, 10:47 am
#338
Join Date: Jul 2011
Posts: 153
Not sure if anyone is seeing this too, but I can't logon to my account today. It says password is wrong (although this is the password that is saved by my web browser so I'm sure it's not wrong).
And then I went to reset the password, it's asking me to input the membership number and email, and it says the number / email combination is incorrect, which is not true because I have an email that was sent to me a week ago with that exact number and email combination. So I think something is wonky with their database.
And then I went to reset the password, it's asking me to input the membership number and email, and it says the number / email combination is incorrect, which is not true because I have an email that was sent to me a week ago with that exact number and email combination. So I think something is wonky with their database.
Jun 22, 2017, 11:04 am
#339
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,574
Hmmm... are all hotels in San Francisco closing? 
When typing "San ".... San Francisco is never suggested.... 
When typing "San ".... San Francisco is never suggested....
Jun 22, 2017, 9:20 pm
#340
Join Date: Dec 2001
Location: SPG Lifetime Plat, Hyatt Diamond, Hilton Gold:AA Plat, Now retired but previous NWA PLAT 2 Million +, United 1K plus etc etc
Posts: 541
Is anyone else having Hyatt IPAD App problems? I can't get to the "find hotels" button at bottom and click it before screen moves so unable to search for any hotels using the APP...this used to work fine.
Coincidentally my Hyatt IPAD App says it was updated June 20th...exactly when this problem started happening a couple days ago.
Only work around is going to Hyatt.com which defeats the purpose of the APP.
Coincidentally my Hyatt IPAD App says it was updated June 20th...exactly when this problem started happening a couple days ago.
Only work around is going to Hyatt.com which defeats the purpose of the APP.
Jun 23, 2017, 6:17 am
#341
Join Date: Aug 2013
Location: Tokyo
Programs: DL Diamond, Hyatt Diamond
Posts: 33
Is anyone else having Hyatt IPAD App problems? I can't get to the "find hotels" button at bottom and click it before screen moves so unable to search for any hotels using the APP...this used to work fine.
Coincidentally my Hyatt IPAD App says it was updated June 20th...exactly when this problem started happening a couple days ago.
Only work around is going to Hyatt.com which defeats the purpose of the APP.
Coincidentally my Hyatt IPAD App says it was updated June 20th...exactly when this problem started happening a couple days ago.
Only work around is going to Hyatt.com which defeats the purpose of the APP.
I have same issue with ipad.
Jun 24, 2017, 6:27 am
#342
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,574
it seems, that a new design of hyatt.com may be coming? interestingly, when I'm in an incognito window (2nd pic), the design is different from the regular browser window (non incognito). Browser: Chrome.
Last edited by 59Impala; Jun 24, 2017 at 6:37 am
Jun 30, 2017, 9:26 am
#344
Join Date: Jan 2010
Location: Stockholm, Sweden + Austin, Tx
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,848
... sites down.
======================
The page you are trying to access is currently down for maintenance. We apologize for this inconvenience and are working hard to get everything in order and back online. Please come back soon!
For reservation assistance, contact us.
Sincerely,
Your Hyatt Team
======================
The page you are trying to access is currently down for maintenance. We apologize for this inconvenience and are working hard to get everything in order and back online. Please come back soon!
For reservation assistance, contact us.
Sincerely,
Your Hyatt Team
Jul 7, 2017, 8:52 am
#345
Join Date: Feb 2005
Programs: Bonvoy Lifetime Titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 2,025
site slow and un-responsive
web site not cooperating during booking process for availability or reservation modification. I've noticed this been happening more recently - not sure what is going. Mobile works fine.